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Omni channel Marketing Automation Tools Which platforms are leading the pack

The Credence platform has been designed to ensure improved marketing automation for customer engagement. It allows for improved data handling and security, and features ready-to-use workflow templates spanning - transaction led triggers, acquisition, welcome and on-boarding journeys, and persistency campaigns.

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Omni channel Marketing Automation Tools Which platforms are leading the pack

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  1. Omni channel Marketing Automation Tools: Which platforms are leading the pack? www.sinch.com/en-in +91 120 61 39000

  2. Omni channel marketing is considered to e the practice of creating consistent customer experiences across all online and offline customer touch points. Omnichannel marketing automation allows companies to deliver highly contextual and personalized content, messaging, and product recommendations at each stage of modern complex customer journeys.

  3. The right marketing automation platform in India can drastically improve engagement and customer satisfaction. There are many marketing platforms in India, with Credence by Sinch leading the pack. It helps in designing and automating engagement journeys across various touch points in customer lifecycle. It helps in easily building marketing campaigns that are personalized, customer profile led and consistent across channels, including: • Email • SMS • Push Notification • IVR • WhatsApp • MoIP • The Credence platform has been designed to ensure improved marketing automation for customer engagement. It allows for improved data handling and security, and features ready-to-use workflow templates spanning - transaction led triggers, acquisition, welcome and on-boarding journeys, and persistency campaigns.

  4. No specialized training or coding knowledge is required to use Credence. It provides a very easy to use UI for designing campaigns, where simple drag and drop method is available for creating campaigns. Flow controls can additionally be used for in-campaign criteria checks, routing decisions, and passing information to APIs. Its ML modules work on campaign data to identify and update channel and time preferences as shown by message recipients. Credence allows marketers to not only send the messages using channels preferred by each individual recipient but also makes sure that such messages are sent at the recipients’ preferred time. This Omni Channel marketing automation platform effectively captures customer engagement data and provides comprehensive reports on key campaign KPI’s. Users can access the data and report summary from UI or automate emailing of reports to their ID’s.

  5. THANKS Contact us :- Address :- 5th Floor, Tower-4,Express Trade Towers 2, B-36, Sector-132, Noida – 201302 +911206139000 www.sinch.com/en-in

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