Retail Growth Playbook: Why Automation Across Channels Is a Must-Have

1. MARKETING AUTOMATION Credence is a real-time data driven marketing communication platform that enables enterprises to contextual information which is time relevant to the individual. www.sinch.com/in/products/automation/credence Marketing Automation

2. RETAIL GROWTH PLAYBOOK: WHY AUTOMATION ACROSS CHANNELS IS A MUST-HAVE Retail has entered its high-speed era. Customers are shopping in apps and websites, emailing, browsing social media, and even texting. Brands need more than just great products; they need the right timing, consistency, and context. This is why cross-channel automation is critical. It is no longer a “nice to have”; it is a competitive advantage. Brands can leverage Sinch’somni channel marketing automation platform in India to create synchronized, automated experiences across every channel, so every message feels right on time, every time. CUSTOMERS DON’T WAIT, WHY SHOULD YOUR CAMPAIGNS? Today’s consumers are not as predictable and scheduled as in the past, and neither should your marketing. Automation lets you trigger messages based on real-time behaviors. Cart abandoned? Send a reminder text. Browsed a product but did not buy? Send them a custom push notification. Marketing Automation

3. By automating these actions across SMS, email, chat apps, and more, you can make sure you don’t miss opportunities and that your customers don’t feel forgotten. THE SECRET SAUCE: PERSONALIZATION AT SCALE Customizing every message by hand is not just impossible, it’s inefficient. Omni channel marketing automation platform helps you to scale personalization using your customers’ data, from browsing behaviors to purchasing habits. You can segment audiences, personalize offers, and send explicit nudges withoutlifting a finger. You can create personalized content that is dynamic to each customer. So, whether they are a first-time visitor or a VIP, your message will always be relevant. FREE YOUR TEAM TO FOCUS ON WHAT MATTERS Let’s be real: your team shouldn’t be wasting their time scheduling emails or manually tracking engagement. Omni channel marketing automation platform handles the repetitive stuff so your marketers can focus on strategy, creativity, and trying new things. Marketing Automation

4. In addition, it minimizes errors and saves time to execute that campaign. With all your analytics in one place, you can see how things are performing in real time. FINAL THOUGHTS Timing is important in retail! Sinch’s omni channel marketing automation platform in India allows you to show up faster, be more relevant, and maintain sustainable growth levels over time without exhausting your team. Cross-channel automation isn’t just about doing more with less; it’s about doing better with intelligent tools that scale with you! If your retail playbook involves manual follow-ups or disparate campaigns, it’s time for an upgrade. Marketing Automation

5. THANK YOU Marketing communication platform that enables enterprises to contextual information www.sinch.com/in/products/automation/credence Marketing Automation