1 / 5

Use your WhatsApp Chatbot for business success and growth

Today WhatsApp has more than 1.5 billion monthly active users spread across 180 nations, making it a global leader in the domain of messaging. WhatsApp Business API is available for medium and large-sized business owners so that they can connect with customers from around the world at scale. With the assistance of WhatsApp API one can build WhatsApp business chatbots to address customer queries at scale instantly and improve overall brand reach.

sinch1
Télécharger la présentation

Use your WhatsApp Chatbot for business success and growth

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. WELCOME https://www.sinch.com/en-in/products/apis/messaging/whatsapp/

  2. Business account WhatsApp The use of WhatsAppchatbot involves holding an automated conversation with the customers, which mimics regular human interaction. These bots can get a hold of user behavior and can provide a richer customer experience with well-designed NLP algorithms and training. Creating Business account WhatsApp and leveraging its bots can provide you with a golden opportunity to reach out to a wider set of target audience and deliver seamless customer service.

  3. Whatsapp business solution provider WhatsAppchatbots help businesses with customer relationships by sending notifications and reminders to customers, assisting them in exploring the business catalog and products, providing real-time responses to customer queries and complaints, and so on. Chatbots can also be used for sending updates on the status of tickets and their resolution. This reduces the number of times your customers shall have to wait in a queue to talk to customer care representatives and resolve their queries. Complex queries that cannot be handled by the chatbot are automatically handed over to the customer care representative.

  4. Whatsapp for business communication WhatsAppchatbots have a high response rate as they encourage engagement with customers on varied levels. As messages are sent back and forth through the bot, it becomes an interactive visual medium that facilitates improved engagement through active interaction. WhatsAppchatbots help customers to enjoy a two-way conversation with the business, making sure that they can get instant resolution to their queries.

  5. THANKS FOR WATHING OUR PRESENTATION VISIT-US: https://www.sinch.com/en-in/products/apis/messaging/whatsapp/ Addess: 5th Floor, Tower-4, Express Trade Towers 2, B-36, Sector-132, Noida – 201301

More Related