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1. Is VoIP Same as the Cloud PBX?

2. VoIP vs Cloud PBX • This article is about to discuss the technology and the hosted service or providers. Let us know what is VoIP communication technically. • One of the dominant, successful technology implemented in the communication world replacing the traditional phone systems is VoIP. Voice over Internet Protocol (VoIP) is a new way of communication technology implemented in businesses or in residential areas.  It is a technology that allows users to make telephone calls over an IP network or the internet by sending sound packets between the receiver and the caller. The communication process in the VoIP technology follows the process of sending data packets over the best path avoiding jitters and latencies.

3. What Is A Cloud PBX? • The cloud-based phone system is a process of delivering communication services over the internet. The “cloud” is the internet. A cloud-based phone system or internet phone system is also known as a business phone system that has the ability to deliver calls over the internet and provide telephony applications like voicemail and call recording, call forwarding, call rejection, and other features. • The biggest advantage of Cloud PBX is, no matter where your offices are located, all of them can be connected to the same instance of Cloud PBX. Employees from one office can connect to another by just dialing internal extensions for small and medium-sized businesses. Cloud, also known as ‘Hosted’ simply refers to the product being hosted by the provider instead of being installed on-site. A typical Cloud PBX provider will handle call routing and switching at their specific location, and manage all the PBX equipment and software utilized and implemented in the virtual PBX services. The added benefits of cloud PBX voicemail, call blocking, conference calling, call auditing, call logs, faxing, and automated messages.

4. How Does It Work? • Voice over Internet Protocol technology is used for making and receiving calls using a high-speed Internet connection where you no longer need to pay huge traditional phone bills. • Virtual PBX directs and manages call routing service internally in organizations where employees can work from any location • VoIP directs your calls straight to your phone by using your high-speed internet connection. Using your phone is just like normal, you will hear a dial tone, dial your numbers and make your call, hanging up when you did. The only major change is that you no longer need to pay crippling bills using your usual telephone company. RECEIVING CALLS Callers dial your phone number or directly to an extension Callers are greeted by a custom auto-attendant Virtual Cloud PBX manages call routing through your company Employees can work anywhere Voice mail can be left on an extension and sent to a mail address. MAKING CALLS Using a Virtual PBX VoIP phone Just pick up the VoIP phone and dial No long-distance or inter-branch charges EXPENSES Cloud PBX offers a lower total cost of ownership with predictable and affordable monthly charges.

5. What did We need for our Business? • Phone solution specially designed for small & medium-sized businesses; • Parallel features & collaboration tools available for every user;3. Freedom from desk phone;4. Time and resources savings on phone hardware management;5. To eliminate hardware costs;6. High scalability, a system that grows with us;7. Should support all kinds of UC users;8. Finally, a business phone system that empowers your business.

6. QUALITY OF SERVICE • A bad service can hammer the VoIP calls. Often, the voice quality and clarity depend on the Internet speed used to connect the systems in the cloud. It’s always recommended by cloud business phone system providers to avail high-speed internet connectivity when choosing a cloud-based VoIP solution for a business.

7. Contact Us For Voip Services Book Your Free DemoToday Call Learn More enquiry@vitelglobal.in 040–69030303 https://www.vitelglobal.in/