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Enhancing Library Training with Online Screencasts: A Comprehensive Workshop

Join instructor Steve Garwood in this Infopeople workshop tailored for California libraries, where you'll learn how to effectively create and utilize online screencasts for staff training and public education. Discover the essentials of screencast recording, production, publishing, and editing. This interactive session focuses on practical applications in libraries, addressing challenges like staff overload and enhancing customer service. Engage with exercises, share insights, and explore resources for creating personalized training videos that resonate with users in a digital age.

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Enhancing Library Training with Online Screencasts: A Comprehensive Workshop

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  1. Tutorials 2.0: Teaching the Public and Training Staff with Online Screencasts Instructor: Steve Garwood librarysteve@yahoo.com An Infopeople Workshop Spring 2008

  2. This Workshop Is Brought to You By the Infopeople Project Infopeople is a federally-funded grant project supported by the California State Library. It provides a wide variety of training to California libraries. Infopeople workshops are offered around the state and are open registration on a first-come, first-served basis. For a complete list of workshops, and for other information about the project, go to the Infopeople website at infopeople.org.

  3. Ground Rules • Take care of yourself • bathroom, stretch break • Please ask questions as we go • Practice not perfection

  4. What’s in my packet? • Agenda • PowerPoint • your version is a little different from mine • Exercises • Screencasting Guide • (There’s a wiki too…) • screencasting.pbwiki.com

  5. Introductions • Name • Library • Position • Have you ever watched a video on YouTube? Do you have a favorite? • Have you added a video to YouTube?

  6. Workshop Overview • Screencast Overview • Screencast Recording Basics • Screencast Producing Basics • Screencast Publishing • Screencast Editing Basics

  7. Library Applications • The world is ready • Video • Bandwidth • This is fairly new to libraries • As we go…think of what you could do

  8. What It Replaces • Lost opportunity • public using library resources on THEIR time • point of need assistance • public who can’t make class/training times • Staff overload and frustration • same class/training again and again • same question over and over again • resources can help staff answer FAQ

  9. What It Enhances • Customer service • Instruction • adds to text or screen capture based tutorials • great for auditory/visual learners • Customer and staff training • follow up/review/additional resources • specialized training • school groups • business audiences

  10. What New Things Can It Do? • Personalize • “voice” and “personality” to your library • Communicate • especially to newer generations who “expect” video • Demonstrate • library able to effectively use technology • our technology tools

  11. What Problems Can It Solve? • Resources • Limited staff and staff time • Moving customers to “self serve” • Service • 24/7 point of need assistance • Library/librarian Image • Negative library/librarian stereotypes

  12. What Audiences Can It Reach? • Students • at home or in-class • Business people • Homebound • Staff All you need is broadband* and Flash Player** or a PC that plays CD/DVDs… * 66 million subscribers as per OECD **According to Adobe, 800 million computers have Flash Player

  13. Exercise #1Screencast Review

  14. Questions for the Group • For the video examples: • Did you find it useful, why?  • Would it work for your customers, why/why not? • Other comments to share?

  15. What you need to get started…

  16. Hardware • Windows based PC* • 1.0 GHz processor minimum • 1.0 GB RAM minimum • adequate hard-disk space • @60 MB for program installation • 20-40 GB to store video files • Microphone/speakers • headset recommended *most screencasting programs are Windows based

  17. Software • To create: • screencasting program • Camtasia (recommended) • Jing, Captivate and Snapz Pro X are alternatives (more in guide) • cost • @$199/$249 educational/gov’t • To watch: • browser with Flash Player

  18. ComputerSkills • Basic • save a file (and find it again) • upload a file • adjusting volume settings • resize/move window(s) • plug cables into machine

  19. Let’s Take a Tour • Camtasia Studio/Camtasia Applications • I’m going to have you be application oriented • camproj vs. camrec

  20. Process Preview • Watch as I demonstrate how to do a simple screencast

  21. Recording

  22. Exercise #2Record a Presentation

  23. Recording Review • How’d it go? • Watch as I demonstrate this process • plug-in/check your mic • Camtasia Recorder/settings • capture, audio • size your window • check outline/script • other considerations… • record • save

  24. Exercise #2 (continued)Record Another Presentation on Any Topic

  25. Recap/Review • So far we’ve… • Who can tell me? • What questions do you have for me?

  26. Producing

  27. File Types • You can produce as lots of different file types (overview in guide) • Generally • Flash (.swf) if storing on your library server • QuickTime (.mov) if uploading to YouTube, blip.tv, etc.

  28. Exercise #3Produce Your Recording

  29. Producing Review • How’d it go? • Watch as I demonstrate this process • open Camtasia Studio • import file • add to timeline (keep as recording size) • produce recording • custom • QuickTime • settings (H264, 22Khz) • … • finish

  30. Exercise #3 (continued)Produce Your Second Recording

  31. Exercise #3 - A TwistLet’s do one as Flash together…

  32. Publishing

  33. Publishing Preview • Why did I pick blip.tv? • highly rated • storage and player • let’s you to use your original video size

  34. Exercise #4Publish Your Recording

  35. Publishing Review • Video Page • Share

  36. Recap/Review/“Quiz”

  37. Screencasting Recap/Review • Review of major points • Audience focus • Setup, record and produce • Lots to learn, but it’s fun • Three times to “own it” • What questions do you have?

  38. Quiz…

  39. True or False • Screencasting let’s you reach your customers 24/7

  40. Which of These Do You Not Need to Screencast? • computer • microphone • computer science degree • desire to better serve your customers

  41. True or False • You never have to consider the end users’ connection speed or screen resolution when developing screencasts

  42. Libraries can use screencasting for… • Simple skill training (renew, holds) • Online database training (ebsco, etc.) • Staff training for new/continuing employees • All of the above

  43. True or False • If you screencast you never need to use print tutorials or “how-to” materials

  44. Which is not another benefit of screencasting for libraries? • “Humanizes”/“personalizes” a library • Demonstrates that the library is “up to date” on technology • Makes libraries cooler than YouTube

  45. True or False • Camtasia is the only screencasting program/service on the market

  46. Which is not a needed computer skill to screencast? • Save a file (and find it again) • Program in Java • Adjusting volume settings • Resize/move window(s) • Plug cables into machine

  47. True or False • You can record a screencast once and produce it as multiple types of files (flash, .mov, .wmv…)

  48. Pick your best response… • I hope I have the skills to screencast • I think I have the skills to screencast • I know I have the skills to screencast

  49. Thank You for Being Here Today

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