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Go!Durban Approaches, Challenges, Lessons

This presentation outlines the original approaches, challenges, lessons learned, and revised approaches in the development and progress of Go!Durban, focusing on the IPTN planning approach, industry transition, APTMS & AFC, and infrastructure rollout.

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Go!Durban Approaches, Challenges, Lessons

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  1. Go!Durban Approaches, Challenges, Lessons SATC 2019

  2. Presentation outline Original approaches, Challenges, Lessons, Revised Approaches and Progress update on the following components: • IPTN Planning approach • Industry Transition. • APTMS & AFC • Infrastructure Rollout

  3. IPTN PLAN 1. Original approach 2. Challenges 4.Revised approach & Progress update 3. Lessons Learned

  4. IPTN Plan: Original approach Developed a wall to wall plan • Eight Road based corridors. • One Rail corridor – Backbone of network. • Network of Feeder services. • Complementary/Directservices. • 85% of residence within 800m of PT.

  5. IPTN Plan: Original approach Key Assumptions • Concurrent implementation of Phase 1 corridors for a network effect. • Full replacement of existing PT services. • Demand driven approach from the on set. • Full infrastructure rollout followed by operations.

  6. IPTN Plan: Wall to Wall Network Tongaat King Shaka International Bridge City C8 C9 Hillcrest C2 Umhlanga C7 C1 C3 C6 C4 Mpumalanga Pinetown CBD C5 Rossburgh Chatsworth Merebank Prospecton Umlazi Isipingo

  7. IPTN PLAN: Focus on Phase 1 Bridge City C9 Umhlanga C3 C1 Pinetown CBD

  8. IPTN Plan: Challenges/Lessons/ Revised approach Developed a wall to wall plan • Eight Road based corridors • No changes to trunk corridor network • One Rail corridor – Back bone of network catering for 40% of the demand • Uncertainty of C2 rollout timelines due to PRASA’s internal challenges • Review of IPTN wall to wall plan, possible introduction of road based solution

  9. IPTN Plan: Challenges/Lessons/ Revised approach • Network of Feeder and Complementary/Direct services • Low cost recovery ratio impacts on network financial sustainability • Feeder and complementary network prioritization and ramp-up approach to full coverage

  10. IPTN Plan: Challenges/Lessons/Revised approach Key Assumptions • Concurrent implementation of Phase 1 corridors for a network effect • Limited PTNG funding • Corridor by corridor implementation • Full replacement of existing services • Feasibility has not been demonstrated in other cities • Hybrid approach

  11. IPTN Plan: Challenges/Lessons/Revised approach • Demand driven implementation from the on set • Demand estimation is tricky due to existence of competing services and absence the network effect. • Supply driven ramp-up approach. • Full infrastructure rollout followed by operations • Long lead time to the start operations. • Plan to fast track operations ahead of full • infrastructure rollout.

  12. C3 ROUTE

  13. Stations Operational by Sept 2019 C3: Infrastructure Stations Operational by June 2022 Ntuzuma Interim Terminal Operational by May 19 Pinetown Mixed Traffic - 2.4 km Interim Depots

  14. C3 Operational Plan: Year 1: Trunk only service X 22 Standard Buses • 4am to 9am • Every 6min in peak • Every 15min off-peak • X 10 Closed Stations • X 1 Temporary Terminal X 880 peak hour X 4400 per weekday X 38 Drivers • Mifare • Trunk = Distance based • Feeder = Flat fare • Reloading: Kiosks &TVMs X 125 000 km/mnth

  15. C3 Operational Plan: Year 2: Trunk only service X 33 Standard Buses 4am to 9am Every 4min in peak Every 15min off-peak X 11 Closed Stations X 1 Temporary Terminal X 1400 peak hour X 6900 per weekday • Mifare • Trunk = Distance based • Feeder = Flat fare • Reloading: Kiosks & TVMs X 50 Drivers X 156 000 km/mnth

  16. C3 Operational Plan: Year 3: Trunk & Priority Feeder 4am to 9am Every 3min in peak Every 10min off-peak X 33 12m Rigid buses - Trunk X 22 Rigid Buses - Feeders X 67 MBT - Feeders X 5600 peak hour X 28 200 per weekday X 13 Closed Stations X 1 Temporary Terminal • Mifare • Trunk = Distance based • Feeder = Flat fare • Reloading Kiosks & TVMs X 267 Drivers X 775 000 km/mnth

  17. Industry Transition 1. Developed City wide Principles 2. Six negotiation principles • Progress update 3. Key Challenges & Lessons Learnt

  18. Industry Transition : Approach • Identified, agreed and signed off on City wide Negotiation Principles. • Combined both Minibus and Bus Industry into one Vehicle Operating Company. • Phased replacement of existing PT services i.e Only withdraw in line with supply provided on the corridor.

  19. Industry Transition: Negotiation Principles Eligibility 1 4 Training & Skills Development 2 5 Compensation Minimum terms of contract Value Chain Fleet Ownership 3 6 1- 5 agreed and signed off except :Fleet Ownership

  20. Industry Transition: Challenges/Lessons/Approach • Non agreement on a vehicle ownership model • Freeze principle 5 and proceed with negotiations. City is procuring the first tranche of 50# buses. • Delays reaching consensus/agreement with three separate entities i.e • MBT - Western Region, MBT - Northern Region & Bus Industry • Organised separate engagements followed by • joint engagements

  21. Industry Transition: Challenges/Lessons/Approach • Limited information dissemination from MBT leadership to associations & individual operators. • City organizes and participates in briefing sessions with industry sub structures. • Historical issues of alleged intimidation of bus operators by the minibus taxi operators. • Established at separate task team to discuss and conclude on this matter.

  22. APTMS and AFC 1. Original Approach 2. Challenges • Revised Approach & Progress update 3. Lessons Learned &

  23. APTMS: Original & Revised approach • APTMS • Implement full APTMS package from the on set • APTMS costs too high: Ball park costs = R400m; 500 buses/6 years • Decided on an APTMS lite solution: R25m; 500 buses /6 years. • On board CCTV - None • Passenger information:- Android based smartphone • Scheduling software – MS Excel • Bus Schedule monitoring:- Netstar Bus tracking software • Driver Communication - Voice and text via hand-free • smart cellphone device

  24. AFC: Original and Revised Approach • AFC Proposed alternative • Implement full EMV DOT guidelines • Costs too high • Decided on an MiFare- EMV compliant for bank issued credit & debit cards.

  25. INFRASTRUCTURE ROLLOUT 1. Original Approach 2. Challenges 4. Revised Approach & Progress update 3. Lessons Learned

  26. Infrastructure Rollout: Delays • Construction on existing road network • Land Acquisition incl PTO • Delays in re-location and renewal of services • Consequential upgrades to existing road infrastructure • Work stoppages • PT operators and communities demanding a stake in construction. • Service delivery protests - not related to the project. • Inter governmental agreements (MR5577 – Provincial road, R102)

  27. Infrastructure Rollout: Response to Work stoppages • Include a 10% CPG stake in contracts for communities. • Conduct extensive engagements with communities, business forums, ward councillors, MKMVA • Create opportunities database. • Establish Business Desk with representation form key stakeholders • Introduced incubation programmes for 1CE – 3 CE contractors • Ballot process for selection from the database.

  28. C3 Pinetown St John’s underpass

  29. C3 Wyebank, Pinetown

  30. N2 Umgeni Crossing: DumisaniMakhaye Rd

  31. Cornubia BLVD / N2 Bridge

  32. Thank-you

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