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The Learning Commons NCSU Libraries

Joe Williams, Director of the Learning Commons <joewilliams@ncsu.edu>. The Learning Commons NCSU Libraries. ASERL Panel on User Studies. It’s All About U: The ASERL-Auburn Forum on Library User Studies. Background. East Wing Renovation Higher Education Bond Opened March 12, 2007

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The Learning Commons NCSU Libraries

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  1. Joe Williams, Director of the Learning Commons <joewilliams@ncsu.edu> The Learning Commons NCSU Libraries ASERL Panel on User Studies It’s All About U: The ASERL-Auburn Forum on Library User Studies

  2. Background • East Wing Renovation • Higher Education Bond • Opened March 12, 2007 • Commons ~15,000 square feet

  3. Services & Activities Supported

  4. Research & Information LibrariansGrad AsstsParaprof. Staff IMemailphone 24/5coverage

  5. Productivity Computing 105 additionalworkstations Productivityapplications 70/30PC/Mac Familiar labdesktop

  6. Multimedia

  7. Gaming

  8. Group study

  9. PrintReference

  10. TechLending

  11. DigitalSignage

  12. Group StudyRooms

  13. Presentation Practice • Interactive white board • LCD Projector • Podium • Dry Erase Board • Smart Glass

  14. Evaluation Questions • Who is using the Learning Commons? • How are patrons using the Learning Commons? • How satisfied are patrons with the Learning Commons? • What is needed next in the Learning Commons?

  15. Observations Email comments Workstation data Webpage statistics Surveys Student advisors Desk transactions Tech lending data Reservations data Forum comments Gate & head counts Procedures

  16. Observations Email comments Workstation data Webpage statistics Surveys Student advisors Desk transactions Tech lending data Reservations data Forum comments Gate & head counts Procedures

  17. Student Advisors U.L.C. Monthly meeting Pizza Guests Short agenda

  18. Noise Video games Tech Lending Web page Research Help Events

  19. Avg. Week at the Desk ‘07- ‘08

  20. Desk Transactions ‘07- ‘08

  21. Game controllers iPods Cameras Calculators GPS USB keys Headphones Camcorders Voice recorders Technology Lending Laptops

  22. Technology Lending Data

  23. Technology Lending Data

  24. Related Surveys • Exit surveys • Laptop lending • GPS lending • Gaming parties • Other collaborative studies • Learning Commons assessment(Stephen Sherman, UNC SILS, 2008) • Learning Commons gaming program(Brian Clossey, UNC SILS, 2008)

  25. Discussion Forum • 287 Users • 276 NCSU student/faculty/staff • 11 Libraries staff • 111 Topics Started • 62 by students/faculty/staff • 49 by Libraries staff • 239 Posts • 158 by students/faculty/staff • 81 by Libraries staff March 12, 2007-June 25, 2008

  26. Most-viewed Topics March 12, 2007- June 25, 2008

  27. Workstation Data

  28. Average workstation utilization in Learning Commons ‘07-’08

  29. Observations

  30. [Thursday]

  31. [Thursday]

  32. [Thursday]

  33. Joe Williams, Director of the Learning Commons <joewilliams@ncsu.edu> Thank You

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