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Company Presentation

Company Presentation

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Company Presentation

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  1. Company Presentation Berlin, 8.03.2012

  2. Zalando in a box • Germany’s biggest online shoe store and becoming Europe‘s leading online fashion store • We offer a great assortment, having more than 1,000 brands – ranging from popular high street brands to exclusive designer trends for shoes, fashion, sports, living and beauty products • We serve men, women and kids with great service: free shipping and return - right to return: 100 days, free service-hotline • Founded in 2008 by Robert Gentz and David Schneider, with headquarter with more than 1,000 employees are based in Berlin. • From our warehouses near Berlin we ship to 7 markets: Germany, Austria, Netherlands, France, Italy, UK, Switzerland. To keep track with our expansion, we currently build Germany’s biggest logistic center in Erfurt. • Additionally the Zalando Lounge is a private shopping club where we offer our customers premium brands at strongly reduced prices, ourpartnerprogrammcompletestherange

  3. In less than 4 years to major European player Unique visitors in millions [per month] Zalando offers Home Textiles TV campaignswin EFFIE award Expansion to Italy Zalando Magazine Pre-opening Outlet store in Berlin % Expansion to France, Premium segment More Fashion Focus Expansion to Switzerland Expansion to Netherlands Expansion to UK First TV commercial „Warning“ Expansion to Austria Market entry shoe shop Zalando-Lounge Beauty and sports assortment Apparel assortment * Source: googleanalytics

  4. Zalando – a success story • Although Zalando is not even 4 years old we are among the best known e-commerce brands: the aided brand recall is about 96% in Germany. • We have more then 200.000 daily visitors • Best in class marketing with 360° approach across all channels: besides our very successful online marketing strategy including SEO, SEM, re-targeting and affiliate programs, TV campaigns helped Zalando to grow. Our campaigns are easily recognizable and won an EFFIE Award. With more than 1,3 Mio. copies per issue the quarterly Zalando Magazine is Germany’s largest fashion magazine. Co-operations and Product Placements, e.g. with “Germany’s Next Topmodel”, underline our fashion- and trend competence. • Zalando offers greatservice which is not only being valued by our customers, but by independent institutes, our partners and magazines, e.g. customer satisfaction is TÜV SÜD tested and rated with grade 1,9 (good) • Everything inhouse strategy: young dynamic teams for fast reaction to new situations and requirements • Strong private labels: totargetlowpricesegments at attractivemargins, e.g. Zalando Collection, Zign, mint & berry Source: Textilwirtschaft „Online Retail 2012“ (Germany); TÜV „Customers Satisfaction Study 2011“(Germany); Service Value „ServiceAtlas Schuhfachhandel 2011“(Germany)

  5. We are unique! • Unique Combinationofvastproductassortmentandgoodservice: Free shipping and return, 24/7 free hotline, fast delivery, safe shopping • With our great assortment we fulfill the fashion desires of all customers: We got all styles! From classic brandsto trendy lifestyletrends! • Zalando inspires & brings the latest fashion news at your desk: • QuaterlyZalando-Magazin with more than 1,3 Mio. copies per issue • Zalando News & Styles, our editorial section within the shop • Fashionblog, Newsletter, Facebook- & Twitter-Account • Shopping on Zalando is easy and makes our customers happy: easy navigation and intuitive operation, convenient shopping • Strong and unique brand: everyone knows Zalando! Our aided brand awareness is about 96% in Germany. Our humorous, likable and individualistic campaigns helped us to gain this high brand awareness. We are perceived as a desirable, individualistic and cosmopolitan brand with a very good sense of trend – and always with a twinkle in the eye ;-)

  6. Our Vision: Becoming Europe‘s No. 1 destination for fashion and lifestyle shopping! Howtogetthere … • Continuousgrowth in termsof: • Internationalization: wearepresent in 7 countries, planningtoexpandfurther (Scandinavian countries, Belgium, Poland, Spain) • Customizedassortmenttofulfillcustomer‘sdesiresbetterwitheveryday • Partner program: optionforthirdpartiestosellproducts on Zalando • New categories: like Zalando Home, offeringhome textiles andinteriorfashion • Strengthenourbrandimageasfashioncompany • With strong private labels, e.g. Zign, mint&berry, Mai Piu Senza • Collections, e.g. ourfirst „Zalando Collection“, completelydesigned in-house, including fashion, shoes and handbags • Cooperations with designers, e.g. Berlin based Bernadette Penkov, brands and TV fashion formats, e.g. “Germany’s Next Topmodel”