1 / 23

Information Systems within the Organization

This chapter explores the fundamental aspects of Transaction Processing Systems (TPS) and Enterprise Resource Planning (ERP) systems, which are essential for managing data and business processes within organizations. Transaction events, such as sales and payroll, generate valuable data. TPS streamline transaction processing through methods like batch processing and Online Transaction Processing (OLTP). ERP systems integrate various functional areas, enabling seamless information flow and improved decision-making for managers. The chapter also highlights popular ERP software and the benefits and limitations of implementing such systems.

sonel
Télécharger la présentation

Information Systems within the Organization

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Information Systems within the Organization Chapter 10

  2. Transaction Processing Systems (TPSs) • Transaction – “any business event that generates data worth being captured and stored in a database.” (p.266) • Examples: a product manufactured, a service sold (hair cut), a person hired, a payroll check generated, merchandise sale, airline reservation, credit card purchase, etc. • Processing of transactions: • Batch processing • OLTP

  3. How Transaction Processing Systems Manage Data

  4. Functional area information Systems (FAIS) • Increase the effectiveness and efficiency within each functional area of an organization • Provide information to low- and middle-level managers, typically in the form of reports

  5. Accounting and Finance • Microsoft Dynamics • Peachtree • QuickBooks • Quicken • Sage • SAP • Lawson

  6. Marketing, POM, HR • Marketing • CRM • Production/Operations Management • variety of software packages • Human Resources Management • Oracle • http://www.softwareadvice.com/hr/ • Kronos

  7. By Industry • Healthcare • http://www.healthcare-informatics.com/article/100-companies-revenue-headliners • Conemaugh – McKesson, HL7 • Retail • http://www.micros.com/Solutions/ • Banking • variety of companies and applications offered

  8. 8.3 Enterprise Resource Planning Systems (ERP) The major objective of ERP systems: integrate the functional areas of the organization by enabling seamless information flows across them.

  9. Enterprise Resource Planning Systems • Provide information necessary to control the business processes of an organization • What is ERP? • List of ERP software packages - Wikipedia, the free encyclopedia • List of ERP vendors - Wikipedia, the free encyclopedia • SAP United States - SAP ERP: Demos • SAP R/3

  10. ERP Systems (continued)

  11. SAP Modules • SAP is moving away from describing their system as a set of modules, and now is using the term “solutions.” On their Website, SAP has structured their Solutions tab as follows: • Financials • Human Resources • Customer Relationship Management • Supplier Relationship Management • Product Lifecycle Management • Supply Chain Management • Business Intelligence

  12. ERP II Systems • Inter-organizational ERP systems • Web-enabled links between a company’s key business systems (inventory and production) and its customers, suppliers, distributors, etc. • E-business suites • Oracle E-Business Suite • Oracle E-Business Suite applications • SAP’s mySAP

  13. Benefits of ERP Systems • Organizational flexibility and agility • React quickly to changing business conditions • Capitalize on new business opportunities • Decision support • Better and more timely decisions • Quality and efficiency • By integrating and improving business processes resulting in improvements in quality of customer service, production and distribution

  14. Limitations of ERP Systems • Business processes predefined by best practices developed by ERP vendor. • Need to change existing business processes to fit the predefined business processes of the software. • Extremely complex, expensive, and time consuming to implement.

  15. Enterprise Application Integration (EAI) • Suitable for companies who do not wish to implement an ERP but still need to connect disparate systems. • Middleware is used to connect applications together.

  16. Reports • Routine – scheduled intervals • Ad hoc (on demand) • Drill-down report • Key-indicator report • Comparative report • Exception – outside the norm • Inventory levels fall below a certain level

  17. Summary Report A summary report is one type of routine report

  18. Detailed Report A detailed report is another type of routine report

  19. Drill-Down Report Drill-down report is a type of ad-hoc report

  20. Key-Indicator Report Key-indicator report is a type of ad-hoc report

  21. Comparative Report Comparative report is one type of ad-hoc report.

  22. Exception Report

  23. University of Pittsburgh • PeopleSoft • Student administration system • Web-based enterprise solution • Modules: Admissions, Campus community, Financial Aid, Student Records, and Student Financials • PRISM (Pitt’s Real Time Integrated Solutions for Management) • Enterprise Financial and Human Resources System • Web-based • Purchasing, General Ledger, Accounts Payable, HR, Payroll, Benefits, Time Keeping, and others

More Related