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SVN Definitions – Group C (Version 1 presentation to plenum)

SVN Definitions – Group C (Version 1 presentation to plenum). Stephan Bloehdorn Robin Fischer Peep Kuengas Christine Legner Christos Nikolaou Christof Weinhardt. Collaboration. SVN – Version A.

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SVN Definitions – Group C (Version 1 presentation to plenum)

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  1. SVN Definitions – Group C(Version 1 presentation to plenum) Stephan Bloehdorn Robin Fischer Peep Kuengas Christine Legner Christos Nikolaou Christof Weinhardt

  2. Collaboration

  3. SVN – Version A "A Service Value Network is a value-creating system and comprises the dif­ferent actors (suppliers, business partners, allies, and customers) that collaborate to produce value and achieve superior customer satisfaction by complex services through the systematic use of Information and Communication Technologies."

  4. SVN – Version B "A Service Value Network comprises a set of interlinked services in order to fulfill customer requests through composition based on multi-lateral agreements between actors (suppliers, business partners, allies, and customers)."

  5. SVN – Version C "A Service Value Network serves the purpose of fulfilling complex customer requests through a coordinated set of interconnected services. Service Value Networks are based on a framework of mutual agreements between service providers and characterized by the systematic use of Information and Communication Technology for coordination and/or delivery."

  6. SVN – Version D "Service Value Networks are Smart Business Networks, which provide business value through the composition of complex services from a steady, but open pool of complementary as well as substitutive standardized service modules by the use of ubiquitously accessible information technology."

  7. Issues • What is a minimal SVN? • 1 Provider or 1 Service • 1 Consumer (customer) • Drawing boundaries • "critical contribution to solve the customer request" • Phases of a Service Value Network • Levels of a Service Value Network / Instantiation? • Refinement of “Value”? • DegreeofControlCentralization / Coordination? • Term “interlinked”?

  8. Terms • Service Parks • Collects many Services • No purpose • Service Value Network • Service: • Value: • Network: • Service Provider • Service Consumer • Is a private customer • Customers turn into consumers at time of consumption • Complex Service (Instance of SVN) • Formulation • Patterns / Template / Parametrization • Degrees of Freedom to Instantiate

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