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Building Frameworks of Organizational Intelligence Joe Zucca

Building Frameworks of Organizational Intelligence Joe Zucca Director for Planning and Communication University of Pennsylvania Libraries. Building Frameworks of Organizational Intelligence. Sample Data Structure I: Data Farm Funds Report - Biology.

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Building Frameworks of Organizational Intelligence Joe Zucca

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  1. Building Frameworks of Organizational Intelligence Joe Zucca Director for Planning and Communication University of Pennsylvania Libraries

  2. Building Frameworks of Organizational Intelligence Sample Data Structure I: Data Farm Funds Report - Biology

  3. Building Frameworks of Organizational Intelligence Sample Data Structure I: Data Farm Funds Report - Casalini Libri

  4. Building Frameworks of Organizational Intelligence Sample Data Structure II - Data Farm Table - Funds Process

  5. Building Frameworks of Organizational Intelligence bib_text invoice bib_ master Sample Data Structure III - Voyager Funds Schema invoice_ status Invoice_ line_item line_item purchase_ order fund invoice_ line_item _funds vendor

  6. Service Environment Information Loop Inform ERED Catalog Data Farm Environment Funds SFX | ERM? Integrate Report Builder DYNIX BorrowDirect Circulation WEB Apache ezproxy Ref|Instruct Dashboard Data Streams Data Bureau Clean | Anonymize Normalize People and Network Data Building Frameworks of Organizational Intelligence Working with data structures

  7. E-Resource Use Resolve Resource Resolve People Resolve Places Digital Library Voyager-Supported Services Building Use Staff Census Reference & Instruction (dynamic) Resolution Services LDAP Administration Building Frameworks of Organizational Intelligence Data Farm Oracle Space-Overview 30+ gb, in 162 tables, for collecting and disseminating management info Circulation Reference Contact Web Analytics Acquisitions Funds Image Collection Use Holdings Consortia ILL/DocDel Tech Processing Workflow 70-Member ILL Coop. Copier | Printer Use Gate Swipes

  8. ERED Catalog Funds SFX | ERM? DYNIX BorrowDirect Circulation Building Frameworks of Organizational Intelligence Service Environment Data Farm Silos WEB Apache ezproxy Ref|Instruct funds

  9. Building Frameworks of Organizational Intelligence A different take on a management information framework

  10. Building Frameworks of Organizational Intelligence Sample Data Structure: EZ-Proxy Log xxx.xx.xxx.xxx|-|zucca|[26/Jul/2007:15:41:01 -0500]| GET https://proxy.library.upenn.edu:443/login?proxySessionID=10335905&url= http://www.csa.com/htbin/dbrng.cgi?username=upenn3&access=upenn34&cat=psycinfo&adv=1 HTTP/1.1| 302|0|http://www.library.upenn.edu/cgi-bin/res/sr.cgi?community=59| Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en) AppleWebKit/418.9.1 (KHTML, like Gecko) Safari/419.3| NGpmb6dT6JXswQH|__utmc=94565761; ezproxy=NGpmb6dT6JXswQH; hp=/; proxySessionID=10335514; __utmc=247612227; __utmz=247612227.1184251774.1.1.utmccn=(direct)| utmcsr=(direct)|utmcmd=(none); UPennLibrary=AAAAAUaWP5oAACa4AwOOAg==; sfx_session_id=s6A37A3E0-3B8E-11DC-80E9-85076F88F67F

  11. Building Frameworks of Organizational Intelligence Sample Data Structure: EZ-Proxy Log xxx.xx.xxx.xxx|-|zucca|[26/Jul/2007:15:41:01 -0500]|GET https://proxy.library.upenn.edu:443/login?proxySessionID=10335905&url= http://www.csa.com/htbin/dbrng.cgi?username=upenn3&access=upenn34&cat=psycinfo&adv=1 HTTP/1.1| 302|0|http://www.library.upenn.edu/cgi-bin/res/sr.cgi?community=59| Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en) AppleWebKit/418.9.1 (KHTML, like Gecko) Safari/419.3| NGpmb6dT6JXswQH|__utmc=94565761; ezproxy=NGpmb6dT6JXswQH; hp=/; proxySessionID=10335514; __utmc=247612227; __utmz=247612227.1184251774.1.1.utmccn=(direct)| utmcsr=(direct)|utmcmd=(none); UPennLibrary=AAAAAUaWP5oAACa4AwOOAg==; sfx_session_id=s6A37A3E0-3B8E-11DC-80E9-85076F88F67F xxx.xx.xxx.xxx (ip address) = .edu | on-campus | Van Pelt Library | staff office July 26, 2007: 3:41 p.m. Device= Mac | OSX Browser= Safari

  12. Building Frameworks of Organizational Intelligence Sample Data Structure: EZ-Proxy Log xxx.xx.xxx.xxx|-|zucca|[26/Jul/2007:15:41:01 -0500]| GET https://proxy.library.upenn.edu:443/login?proxySessionID=10335905&url= http://www.csa.com/htbin/dbrng.cgi?username=upenn3&access=upenn34&cat=psycinfo&adv=1 HTTP/1.1| 302|0|http://www.library.upenn.edu/cgi-bin/res/sr.cgi?community=59| Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en) AppleWebKit/418.9.1 (KHTML, like Gecko) Safari/419.3| NGpmb6dT6JXswQH|__utmc=94565761; ezproxy=NGpmb6dT6JXswQH; hp=/; proxySessionID=10335514; __utmc=247612227; __utmz=247612227.1184251774.1.1.utmccn=(direct)| utmcsr=(direct)|utmcmd=(none); UPennLibrary=AAAAAUaWP5oAACa4AwOOAg==; sfx_session_id=s6A37A3E0-3B8E-11DC-80E9-85076F88F67F Referring URL = library web page listing resources on Psychology (community 59) | Olson, Coordinating Bibliographer

  13. Building Frameworks of Organizational Intelligence Sample Data Structure: EZ-Proxy Log xxx.xx.xxx.xxx|-|zucca|[26/Jul/2007:15:41:01 -0500]|GET https://proxy.library.upenn.edu:443/login?proxySessionID=10335905&url= http://www.csa.com/htbin/dbrng.cgi?username=upenn3&access=upenn34&cat=psycinfo&adv=1 HTTP/1.1| 302|0|http://www.library.upenn.edu/cgi-bin/res/sr.cgi?community=59| Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en) AppleWebKit/418.9.1 (KHTML, like Gecko) Safari/419.3| NGpmb6dT6JXswQH|__utmc=94565761; ezproxy=NGpmb6dT6JXswQH; hp=/; proxySessionID=10335514; __utmc=247612227; __utmz=247612227.1184251774.1.1.utmccn=(direct)| utmcsr=(direct)|utmcmd=(none); UPennLibrary=AAAAAUaWP5oAACa4AwOOAg==; sfx_session_id=s6A37A3E0-3B8E-11DC-80E9-85076F88F67F zucca [Penn authentication key] = Provost cntr | LIBRARY | staff

  14. Building Frameworks of Organizational Intelligence Sample Data Structure: EZ-Proxy Log xxx.xx.xxx.xxx|-|zucca|[26/Jul/2007:15:41:01 -0500]| GET https://proxy.library.upenn.edu:443/login?proxySessionID=10335905&url= http://www.csa.com/htbin/dbrng.cgi?username=upenn3&access=upenn34&cat=psycinfo&adv=1 HTTP/1.1| 302|0|http://www.library.upenn.edu/cgi-bin/res/sr.cgi?community=59| Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en) AppleWebKit/418.9.1 (KHTML, like Gecko) Safari/419.3| NGpmb6dT6JXswQH|__utmc=94565761; ezproxy=NGpmb6dT6JXswQH; hp=/; proxySessionID=10335514; __utmc=247612227; __utmz=247612227.1184251774.1.1.utmccn=(direct)| utmcsr=(direct)|utmcmd=(none); UPennLibrary=AAAAAUaWP5oAACa4AwOOAg==; sfx_session_id=s6A37A3E0-3B8E-11DC-80E9-85076F88F67F SessionID 10335905=PsycInfo (resource identifier 7014)

  15. Building Frameworks of Organizational Intelligence Sample Data Structure: EZ-Proxy Log xxx.xx.xxx.xxx|-|zucca|[26/Jul/2007:15:41:01 -0500]| GET https://proxy.library.upenn.edu:443/login?proxySessionID=10335905&url= http://www.csa.com/htbin/dbrng.cgi?username=upenn3&access=upenn34&cat=psycinfo&adv=1 HTTP/1.1| 302|0|http://www.library.upenn.edu/cgi-bin/res/sr.cgi?community=59| Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en) AppleWebKit/418.9.1 (KHTML, like Gecko) Safari/419.3| NGpmb6dT6JXswQH|__utmc=94565761; ezproxy=NGpmb6dT6JXswQH; hp=/; proxySessionID=10335514; __utmc=247612227; __utmz=247612227.1184251774.1.1.utmccn=(direct)| utmcsr=(direct)|utmcmd=(none); UPennLibrary=AAAAAUaWP5oAACa4AwOOAg==; sfx_session_id=s6A37A3E0-3B8E-11DC-80E9-85076F88F67F sfx_session_id=Journal of Experimental Child Psychology, “Relations Among Musical Skills, Phonological Processing and Early Reading Ability in Preschool Children.”

  16. Building Frameworks of Organizational Intelligence Sample Data Structure: EZ-Proxy Log xxx.xx.xxx.xxx |-|zucca|[26/Jul/2007:15:41:01 -0500]| GET https://proxy.library.upenn.edu:443/login?proxySessionID=10335905&url= http://www.csa.com/htbin/dbrng.cgi?username=upenn3&access=upenn34&cat=psycinfo&adv=1 HTTP/1.1| 302|0|http://www.library.upenn.edu/cgi-bin/res/sr.cgi?community=59| Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en) AppleWebKit/418.9.1 (KHTML, like Gecko) Safari/419.3| NGpmb6dT6JXswQH|__utmc=94565761; ezproxy=NGpmb6dT6JXswQH; hp=/; proxySessionID=10335514; __utmc=247612227; __utmz=247612227.1184251774.1.1.utmccn=(direct)| utmcsr=(direct)|utmcmd=(none); UPennLibrary=AAAAAUaWP5oAACa4AwOOAg==; sfx_session_id=s6A37A3E0-3B8E-11DC-80E9-85076F88F67F • TRANSLATION: • July 26, 2007 at 3:41 pm • A library staff (Provost’s center affiliate) • Using a staff computer (MAC|OSX|Safari) located in Van Pelt Library and in the same session, • Logged into PsychInfo (CSA) • Made an open-url connection to an article on reading aptitude published in the Journal of Experimental Child Psychology.

  17. Org|Program Staff Unrestricted Restricted Library Program Service Genre Fund Code Course Descriptor Level Budget Expnd Amt Client Program Dept Biblio- graphic Content Dept Reqmnt School URL Client Environment School IP-Domain Dept Rank Date|Time Campus Location Major Building Frameworks of Organizational Intelligence Events: aStructurefor Library DecisionMetrics EVENT

  18. ERED Catalog Funds SFX | ERM? DYNIX BorrowDirect Circulation Building Frameworks of Organizational Intelligence Service Environment Data Farm Silos WEB Apache ezproxy Ref|Instruct funds

  19. ERED Catalog Funds SFX | ERM? DYNIX BorrowDirect Circulation WEB Apache ezproxy Ref|Instruct Building Frameworks of Organizational Intelligence Data Farm Framework Service Environment Repository processes Sources Analysis DATA STORE query (xsql) parse, resolve, anonymize, secure! store as metridoc.xml XML oracle logs perl oracle XL

  20. Library Program Budget Client Program EVENT Content Environment Client Building Frameworks of Organizational Intelligence METRIDOC Event Elements Articulated in an XML Schema • <ENVIRONMENTAL> • <v.domain> • <p.domain> • <date> • <time> • <session> • <url> • </ENVIRONMENTAL> • <CLIENT> • <school> • <dept> • <rank> • </CLIENT> • <LIBRARY PRGRM> • <service genre> • <staff_name> • <staff_org> • <staff_prgm> • </LIBRARY PRGRM> • <CONTENT> • <title> • <author> • <holdings> • <call_no> • <isbn> • <issn> • <url> • <res_id> • <sfx_id> • </CONTENT>

  21. URL IP-Domain Environment Date|Time Campus Location Library Program Budget Client Program EVENT Content Environment Client Building Frameworks of Organizational Intelligence Building Frameworks of Organizational Intelligence METRIDOC Event Elements Articulated in an XML Schema • <ENVIRONMENTAL> • <v.domain> • <p.domain> • <date> • <time> • <session> • <url> • </ENVIRONMENTAL> • <CLIENT> • <school> • <dept> • <rank> • </CLIENT> • <LIBRARY PRGRM> • <service genre> • <staff_name> • <staff_org> • <staff_prgm> • </LIBRARY PRGRM> • <CONTENT> • <title> • <author> • <holdings> • <call_no> • <isbn> • <issn> • <url> • <res_id> • <sfx_id> • </CONTENT>

  22. School Dept Client Library Program Major Budget Rank Client Program EVENT Content Environment Client Building Frameworks of Organizational Intelligence METRIDOC Event Elements Articulated in an XML Schema • <ENVIRONMENTAL> • <v.domain> • <p.domain> • <date> • <time> • <session> • <url> • </ENVIRONMENTAL> • <CLIENT> • <school> • <dept> • <rank> • </CLIENT> • <LIBRARY PRGRM> • <service genre> • <staff_name> • <staff_org> • <staff_prgm> • </LIBRARY PRGRM> • <CONTENT> • <title> • <author> • <holdings> • <call_no> • <isbn> • <issn> • <url> • <res_id> • <sfx_id> • </CONTENT>

  23. Service Genre Library Program Budget Library Program Client Program EVENT Org|Program Content Staff Environment Client Building Frameworks of Organizational Intelligence METRIDOC Event Elements Articulated in an XML Schema • <ENVIRONMENTAL> • <v.domain> • <p.domain> • <date> • <time> • <session> • <url> • </ENVIRONMENTAL> • <CLIENT> • <school> • <dept> • <rank> • </CLIENT> • <LIBRARY PRGRM> • <service genre> • <staff_name> • <staff_org> • <staff_prgm> • </LIBRARY PRGRM> • <CONTENT> • <title> • <author> • <holdings> • <call_no> • <isbn> • <issn> • <url> • <res_id> • <sfx_id> • </CONTENT>

  24. Library Program Budget Client Program EVENT Content Environment Client Building Frameworks of Organizational Intelligence METRIDOC Event Elements Articulated in an XML Schema • <ENVIRONMENTAL> • <v.domain> • <p.domain> • <date> • <time> • <session> • <url> • </ENVIRONMENTAL> • <CLIENT> • <school> • <dept> • <rank> • </CLIENT> • <LIBRARY PRGRM> • <service genre> • <staff_name> • <staff_org> • <staff_prgm> • </LIBRARY PRGRM> • <CONTENT> • <title> • <author> • <holdings> • <call_no> • <isbn> • <issn> • <url> • <res_id> • <sfx_id> • </CONTENT> Biblio- graphic Content

  25. Building Frameworks of Organizational Intelligence Schematic Workflow • <ENVIRONMENTAL> • <van_pelt> • <p.location> • <26-jul-2007> • <15:41:01> • <10335905> • < http://www.csa… > • < http://www.library.upe..> • <macOSX> • <safari2.0.4> • </ENVIRONMENTAL> • <CLIENT> • <LIB> • <admin> • <staff> • </CLIENT> • <LIBRARY PRGRM> • <urs> • <olson> • <5035> • <colldev> • </LIBRARY PRGRM> • <CONTENT> • <psycinfo> • <CSA> • <1017-7041> • <1901-3425> • <1452845903> • < http://www.csa… > • <sfx_id> • </CONTENT> Event schema Data Source instructions Penn Community Java- based processes voyager Staff db metridoc.xml Data Store

  26. Building Frameworks of Organizational Intelligence Faculty Use of Electronic Journals: School by Journal Topic 21,634 article views]

  27. Building Frameworks of Organizational Intelligence Faculty Use of Electronic Journals: School by Journal Topic – Aggregated [21,634 article views]

  28. Building Frameworks of Organizational Intelligence Faculty Use of Electronic Journals: Correlation by School [pearson r | 21,634 article views]

  29. Building Frameworks of Organizational Intelligence Faculty Use of Electronic Journals: Multi-Dimensional Scaling Model

  30. Building Frameworks of Organizational Intelligence Consortial Borrowing Activity: Class PN1993-1999, Motion Pictures 2002-2007

  31. Building Frameworks of Organizational Intelligence Consortial Borrowing Activity: Class PN1993-1999, Motion Pictures[7,512 requests, 1999-Dec 2008] Pct of Request 20% of titles account for nearly 50% of requests Pct of Titles

  32. Building Frameworks of Organizational Intelligence The Emergence of Cinematic Time PN1995.5 T55 D63 2002

  33. Building Frameworks of Organizational Intelligence Summary: Exploring new frameworks that enrich organizational intelligence. Taking advantage of xml extensibility to increase the descriptive power of library data resources. Aligning management information technology with the broader direction in digital library design. Evaluating the potential for shared, open-source solutions that might promote collaborative data gathering and assessment.

  34. Building Frameworks of Organizational Intelligence Questions? Joe Zucca zucca@pobox.upenn.edu 215-573-4643 University of Pennsylvania Library Office of Planning and Communication

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