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Unified Communication Platform as a Service | Vox-CPaaS

Vox CPaaS provides innovative yet simple ways for businesses to power their applications to reach people globally and provide mobility. Add real-time communication to your web or mobile apps by integrating communication APIs. Get connected to customers in faster. Sign-up nowu2014It's free to get started.<br>Vox CPaaS and APIs create a centralized cloud-communication platform that enables voice, video, SMS and chat capabilities into your application.<br><br>The most important benefit of cloud communication platform is that it easily enhances customer experience. By integrating communication APIs into your application, customers can reach you via voice call, chat or SMS to connect with someone who can readily solve your issue. Within your app, customers can directly talk to the support staff by using click-to-call, chat or SMS option.

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Unified Communication Platform as a Service | Vox-CPaaS

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  1. The LEADING-EDGE CLOUD BASED CPaaS

  2. Redefine Customer Engagement using the Advanced Contextual & Customizable Telephony Technology ROBUST, SCALABLE & SECURE platform that enables Digital Transformation Integrate VOICE, MESSAGING & VIDEO into applications & business workflows Leverage DEVELOPER FRIENDLY APIs & LIGHT WEIGHT SDKs to integrate communication functions into applications & processes Smooth customer experience with PAY-AS-YOU-USE MODEL Simplifies the COMMUNICATION INFRASTRUCTURE complexity Unparallel CROSS-PLATFORM support from Web to mobile Service Providers, Independent Software Vendors, Digital Adopters, and Systems Integrators can now stay ahead of the innovation curve!

  3. CPaaS Adoption Prediction Enterprises that will embed communications into digital processes using APIs from CPaaS vendors will double 32% growth in video calling for both one- to-one and one-to- many chat CPaaS Market growth is set to quadraple End-user spending on CPaaS will grow at a CAGR of 57% to reach $8.2 billion Source: Gartner Market Trends Report

  4. Empower your applications and services with the Wide Range of Advanced Communications Capabilities API & SDK Voice & Video SMS App or Web Based Calling Direct Inward Calling & Call Recording Advanced Call Control Capabilities App-to-app and HD & SD Calling Secured and encrypted peer-peer calling PSTN calls through purchased credits App to PSTN calling, PSTN to app calling, PSTN to PSTN calling and app to app calling Broadcasting voice calls, and Audio, Video, and Text Calls Call Details Record (CDR) for app to app, app to PSTN, PSTN to app and PSTN to PSTN. • • • • • • • Simplified real-time Alerts & Notification Build Seamless Two-Way Communication SMS-based security and authentication Dashboard to track performance Outgoing, Group, & Bulk SMS with delivery reports SMS through call as fallback option for OTP Customization of sender ID Number validation and identification REST API for SMS and Bulk SMS SMS Short codes and long codes Coverage within 220 countries SMS API Voice SDK Video SDK IVR Speech to Text and TTS SDK for integrating DID Behavior Analytics Integration with iOT and Business Workflows Chatbots and AI using third-party vendors • • • • • • • • • • • • • • • • • • • • • • Includes other features such as Direct Inward Dialling (DID) for SMS and Voice, Two-factor Authentication, Masking of Phone Numbers, Alerts and Reminders and many more.

  5. Take Your Communication to the Next Level using the Advanced Features & Functionalities for an Omni-Channel Experience! * * International Phone numbers, short codes, & long codes TTS and Speech to Text Presence one– on-one & group chat Audio / Video Calling * Contact & Group Management File & Media Sharing IVR Chatbot * Push Behavioral Analysis Voice & SMS Notifications Social * Supported by third party vendors & operators

  6. Bringing Digital Transformation at Your Finger Tips! Optimize Costs - Scale On-Premise, Public Cloud, or Hybrid Cloud to bring Localized and regionalized Applications at a fraction of its usual cost and complexity Transform Business Communication & Deliver customized and personalized targeted content to drive cross- sell and up-sell opportunities Deliver Real-Time Communication & immersive collaboration experience over secured and reliable Inhouse developed binary protocol Personalize with the White Label services to use your brand name to go-to-market

  7. Offering Robust Integration Possibilities Data over TLS Database Interop Gateway Cluster Push Notifications specific signaling Data over TLS Media Server AWS S3 SMS Gateway 3rdparty integrations AWS Serverless Payment Gateway IML Servers Cluster Media Servers Cluster IML Signaling RTP / RTPCP over TLS API Interface SDK Embedded Devices Rest API iOS Android Web 3 POP's (point of presence) USA, Singapore, and India

  8. Choose the optimum Communication-Enablement Solution catering to the specific industry needs HEALTHCARE DIGITAL ADOPTERS 85% of companies believe that the use of APIs is crucial to their growth 40% patients feel rushed during their healthcare visit Enable ecommerce, aggregator services provider businesses to integrate an omnichannel strategy into their communications easily provide to the ever-changing preferences of modern customers. Manage time-sensitive situations, streamline internal processes, enhance medical staff’s productivity & transform patient experiences. CUSTOMER SUPPORT EDUCATION 80% companies believe they provide excellent customer service, but only 8% customers agree Provide stellar customer support by embedding communications capabilities into business to improve customer communications and customer service. 95% of teens have access to a smartphone, and 45% are online 'almost constantly' Build secured and connected campus and create stronger connections among staff and students by eliminating silos. FINANCIAL SERVICES AND INSURANCE HOSPITALITY 70% of guests want to use technology to speed up getting what they want 71% of SMEs and 64% of adults will be using open banking technology by 2022 Provide better efficiency for financial transactions, safeguard financial information and protect privacy across all customer touchpoints. Boost customer loyalty and business using effective business tools to drive more memorable moments.

  9. Proving Superior Technical Capabilities 220 Countries & counting… 200k Concurrent sessions Serverless SMS 10 Million Subscribers 0.3 Million SMS delivered daily

  10. Catering to the needs of the prestigious Clients ENTERPRISE CLIENTS WHITE LABEL CLIENTS Already 50k subscribers of our white label apps and counting….

  11. Offering Varied Pricing Models based on the Specific Needs PARTNER PAY PER USE WHITE LABEL • Gain from using the Vox CPaaS Partner Console to check services, subscribers, generated revenue, commissions and utilise partner resources • Pay for personalised top-tier service customization such as features, functionality, and design • Pay as per the consumption based on usage. • Requires no up-front investment, no contract, and no subscription

  12. Get the Vox CPaaS Edge Now! Headquarters: Singapore R&D Center: India Global Headquarters: USA Paya Lebar Suare 60 Paya Lebar Road #09- 36/39a Singapore – 409051 +65 6678 7662 Ashoka Hitech Chambers Road 2, Banjara Hills Hyderabad – 500 034 +91 40 4020 0617 +91 40 2354 0882 1390 Market Street, Mid Market, Suite 200, San Francisco CA, 94102

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