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The EOS Process Survey is designed to gather feedback and review departmental results to drive organizational improvement. This cycle includes assessing what is going well and identifying areas for further enhancement. Participants engage in selecting relevant topics, exploring drivers of satisfaction, and developing quick action plans based on actionable insights. The process emphasizes monitoring progress, celebrating successes, and fostering a culture of continuous improvement through targeted actions and commitment. Join us in transforming feedback into successful initiatives!
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Summa's EOS Process Survey,Feedback, Action! • DISCOVERY • Review Department Results • What is going well? • What do we want to do more of? • Choose a topic • 5 Drivers of satisfaction Engaging Decision Making • DEPLOY • Quick Action Plans • and Wins • Quick Action Ideas into action plans. • Monitor,communicate, • celebrate success • DREAM • Interviews • Best success stories • Identify possibilities • DESIGN • Analyzing the Information • Common themes and ideas for success • Select best ideas for action Organizational Support and Commitment.