GSMP Franchise Working Session July 18, 2007

1. GSMP Franchise Working SessionJuly 18, 2007

2. Introduction To Famous Dutch Things

3. Famous Dutch Animals

4. Famous Dutch Architecture… …(not famous dutch visitor)

5. Famous Dutch Soccer Player

6. Famous Dutch Automotive Industry

7. Famous Dutch Culinary Expert

8. Goal • To enhance the GSMP Franchise Process and deliver “phase 2” documentation • To incorporate additional feedback from the MO’s in the pilot

9. Agenda • 1. Status report from existing Franchises. • This will be to provide feedback to the team on what's going on in your area, how the model is working, etc. • 2. Voting/Validation model. • Complete this model from the discussion in Budapest. • 3. Moving from a "compiled" to an "ad hoc" Global Agenda environment. • It appeared from the last global agenda call and the feedback from the last survey, that we may be having trouble synchronizing our meeting schedules. This has lead to feedback coming too late with development. A proposal is to work in a more extemporaneous environment. This will be the topic of discussion. • 4. Management and Oversight of MO Franchises. • This topic will touch on the subject of overseeing administration of the Franchises. As we discussed on the phone, this is a sensitive subject which I believe needs a creative solution. • 5. Name Change: • As we move ahead, we need to begin thinking about the long term "go to market" name for the Franchise process. • 6. Other. • If you have any additional topics, feel free to let me know.

10. Status report from existing Franchises • “We’re on the right track” • Confusion of use of Franchise for Simple vs. Complex • Resource loads beginning to be known • Need for subject matter expertise identified • Still in a formative state • “When its going right, why vote?”

11. Status report from existing Franchises, cont • Selectivity being used • Time • Relevance when divided by Business Unit • “Product” is not ready for prime time • Are we getting the right questions in a timely manner from the development process? • Are we missing other opportunities? • Are we focusing on communicating the nature of the problem we’re solving • Is the term “global agenda” confusing?

12. What does the new GSMP process look like, for Complex CR’s? GSMP MO Franchises MO Franchise Work Groups This feedback must occur before eballot, during or around TSD motion. Action: adjust picture and documentation accordingly 1 1 2 2 3 3 4 4 5 5 6 6 Statement Statement Require Require - - Business Business Technical Technical Pilot Pilot Posting Posting Of Of ments ments & & Solution Solution Solution Solution Business Business Gathering Gathering Design Design Design Design Need Need Analysis Analysis Post to website Core Draft, Review, Draft, Review, Draft, Review, Draft, Review, Draft, Review, Draft, Review, Pilot - update standard Core eballot Sign Up Sign Up and Motion and Motion and Motion and Motion and Motion and Motion eBallot GSMP Global BRGs and Work Groups BRG Sponsored Work Groups

13. “No” Vote (Objections) Scenarios < 5 votes in all MO’s; < 33% across all MO’s FM’s add comments to public review Divergence (No Votes) Scenario 1 ≥ 33% across all MO’s FMO comment period; Mandatory 2nd motion Scenario 2 < 33% across all MO’s; ≥ 5 votes in any single MO’s FMO comment period; Optional 2nd motion

14. Voting/Validation model • Scenario 1: “Global” divergence • Means broad or uniform disagreement w the core across the local communities • Over 33% of aggregate of Franchise members say no. • Remedy: • Require a dialogue session with the BRG or work group…MO reps would communicate the rationale for “non-acceptance” • Require a second eballot or motion

15. Voting/Validation model, cont • Scenario 2: “Local” divergence • Overall, less than 33% of Franchise members say no • But one or more MO communities disagreeing with the core (No>33% at local level) • Require a session with the BRG or WG for comment by the MO rep • No required additional eballot

16. Calculation of “NO” • Same as the core…33% say no, then the formal comment activity occurs • Includes a minimum of 5 trading partners • Note: • Less than 33%, “no” users can add comments directly or join the core

17. Other points: • Notes: • This process must align with core during the public review/comment and motion to progress prior to pilot and eballot • (need to adjust picture) • GA must be distributed prior to or during public review • Action: need to analyse time allowance

18. Scenario One Comments • Time impact concern (2 weeks too short) • Language concern (work needs to be translated) • We need to balance speed against consensus • Time Problem: • Cycle time for a review • Frequency of the global agenda

19. Notes On Common Global Agenda Issuance and Usage • Need to move forward in separating truly simple from those now called simple but their not • 30 day review • Formal Franchise outreach at the end of the BRAD • Review current BRAD design for “business worthy” language of key requirements • Fix dates for GA calls in advance (12 months), including feedback dates

20. Purpose of Feedback • To understand if the requirements are complete • Are the requirements complete? • To know if the world considers the solution effective • Is the solution valid, correct and complete? • Technically sound • Address the need • To know if the world will migrate to the new standard • Will you implement the solution and when?

21. Improving Requirements Gathering Feedback • Need to communicate the problem and the requirements clearly • Are the requirements complete? • Add “Business Function/Purpose” information from the CR to the GA • Ensure the problem is stated in business terms

22. Management and Oversight of MO Franchises • Issue • Is the local MO prepared to administer a Franchise? • Do they have an engaged community? • Do they know the resource requirements and are they prepared to devote the resources? • Are they aware of the intent of the program? • Do they agree to the required norms?

23. Tools • Check list of success criteria and readiness report • Documentation/Launch kit • Franchise application and approval process • MO Franchise Oversight Team • “MO buddy system”

24. Criteria • Must be directly involved in GSMP • Must have strong GSMP process knowledge • Must have GS1 system & business process subject matter expertise • Must have ability to translate from English • Must have a community of users that the MO is currently engaged with • Must follow a philosophy of collaboration (applies to MO facilitator and member) • Must devote sufficient resource time to execute the process…1 FTE (including GSMP engagement)

25. Franchise Oversight by Process Group • Assure “on-boarding” tools and support are adequate and provided • Oversees the Execution of the application process • An application template will be developed • Applications will be submitted to the Process Group • Review concerns and appeals, submit recommendations on actions to BCS

26. Name Change • GSMP Precincts • GSMP Regional • GSMP Regional Involvement Process • GSMP Local User Connection • Global User Connection • RSMP – Regional Standards Management Process • Regional User Management Process • Regional Standards Validation Process • Regional Standards Development • GSMP-NET • GSMP Local User Communities • GSMP Outreach Process • GSMP Satellites • GSMP Satellite Network • Global Community Network • Global Standards Network • Extended GSMP • GSMP Extended Engagement Committees/Communities • GSMP MO Deployment • GSMP MO Network • GSMP Network • GSMP Regional Assessment – Development – Action – Response (RADAR)

27. Next Steps • The new voting/validation model will be written up and communicated to the process group for approval • The proposal for extension of all public review periods to 30 days will be proposed also to the Process Group • There will be a review of the BRAD to analyse the document for improved communication of business rationale (for communication to the Franchises) • The Oversight process will be proposed to the Process Group (inclusive of application process) • We will continue to search for a new name

28. Thank You