1. ASQ Certification Programs

2. What is ASQ Certification? A formal recognition by ASQ that an individual has demonstrated a proficiency within, and comprehension of, a specified Body of Knowledge at a point in time

3. What is ASQ Certification? • Internationally accepted and recognized • Recognition of excellence for 44 years • Endorsed by over 125 corporations

4. ASQ Certification Programs • Certifying individuals for over 44 years • 17 various certification programs from basic to advanced • Certified over 120,000 individuals globally

5. Key Benefits to Members • Gain new skills and upgrade proficiency • Source of professional and personal pride • Investment in career

6. Key Benefits to Organizations • Investment in the company’s future • Perfect and share new techniques in the workplace • Knowledgeable employees that assure product/service quality

7. Exam Development Process • ASQ uses ISO 17024 to develop our programs. • International standard that sets criteria for an organization's certification program for individual persons. • Standard used by Certifying Agencies • Ensures defensibility and reliability • BoK reviewed every five years

8. ASQ Certifications • Quality Auditor • Biomedical Auditor • HAACP Auditor • Calibration Technician • Master Black Belt • Six Sigma Black Belt • Six Sigma Green Belt • Quality Improvement Associate • Quality Process Analyst • Software Quality Engineer • Manager of Quality/Organizational Excellence • Quality Engineer • Quality Technician • Quality Inspector • Reliability Engineer • SME/AME/Shingo Prize/ASQ Lean Certification • Pharmaceutical GMP Professional

9. History of Certification Certified Quality Engineer 1968 Certified Quality Technician 1970 Certified Reliability Engineer 1972 Certified Quality Inspector 1984 Certified Quality Auditor 1987 Certified Manager of Quality/ Org Excellence 1995

10. History of Certification Certified Software Quality Engineer 1996 Certified HACCP Auditor 2000 Certified Quality Improvement 2001 Associate Certified Six Sigma Black Belt 2001

11. History of Certification Certified Biomedical Auditor 2002 Certified Calibration Technician 2004 Certified Quality Process Analyst 2005 Certified Six Sigma Green Belt 2006 Certified Pharmaceutical GMP 2009 Certified Six Sigma Master Black 2010 Belt

12. Steps in Exam Development Job Analysis Workshop New Certification Test Specifications Workshop Body of Knowledge (BOK) published for Exam Preparation Item-Writing Workshop Item-Review Workshop Exam-Review Workshop Review Camera-Ready Version Administer Exam Item Analysis & Scoring Changes Cut-Score Study Score and Notify Candidates

13. Exam Development Process Exam Development Meetings: • Job Analysis Meeting (every 5 years) • Test Specification (every 5 years) • Item Writing • Item Review • Exam Review (prior to each administration) • Cut Score (after 1st administration)

14. Job Analysis Workshop • The results of the Job Analysis is used to develop a Survey, which is sent to current holders of the certification. • Their responses are compiled for the next step in the process: Test Specifications 12 Subject Matter Experts – 2 day workshop

15. Test Specification Meeting To identify various Tasks and Knowledge areas that are essential to an individual in the performance of their professional duties. Develop the Body of Knowledge (BoK) and subtext 12 Subject Matter Experts – 2 day workshop

16. Item Writing Workshop To write Valid and Reliable items, for use in evaluating a candidate’s knowledge and ability or skill level on a variety of topics. 16 Subject Matter Experts – 2 day workshop

17. Item Review Workshop To ensure the quality of newly created questions. Each reviewed for accuracy and to ensure they are linked to the correct area of the BoK 12 Subject Matter Experts – 2 day Workshop

18. Exam Review Workshop To produce a final exam that meets test specifications and accepted assessment standards 12 Subject Matter Experts – 2 day workshop

19. After Exam Administration • Each examination question is reviewed using a variety of statistical methods • Examinee comments are also reviewed • Questions that did not perform as expected are reviewed with the appropriate subject matter experts • A determination is made on these flagged items in terms of how to score them

20. Assessment Concerns: Validity • Evidence that the test is measuring what it says it will measure. • Processes that provide test validity evidence include: Test Specifications  Body of Knowledge (BOK)  Test Question Classification  Reference Text & Rationale 

21. Assessment Concerns: Reliability Is the behavior being measured consistently? • Consistency is based on • Test Length • Consistency in Test Administration • Clarity of Questions • Appropriateness of Questions

22. Cut Score Study • Develop a statement describing the expected performance of a borderline candidate • Estimate the difficulty level of each examination question • Recommend a Passing Score 12 Subject Matter Experts – 2 day workshop

23. Exam Development Overview • A rigorous process that ensures legal defensibility and face validity • Involves 64 Subject Matter Experts for first examination • Utilizes customer feedback as well to continuously improve the process and examinations

24. Exam Development Overview After first administration additional workshops may be required to ensure appropriate number of questions in the exam bank: - Item Writing - Item Review Prior to each administration: - Exam Review

25. Recertification Recertification verifies that you have maintained the same knowledge level you demonstrated when you originally passed the exam

26. Who Has to Recertify? ManagerCQECHA CQACBACRE CCTCSQE CPGP Six Sigma Black Belt Six Sigma Master Black Belt

27. Recertification Requirements 18 RU credits over three years Credits earned through: Employment Professional Development Education Society Involvement Certifications Publishing

28. Recertification Requirements Professional Development: Seminars / Workshops/Conferences Society Involvement: Exam Proctor Meeting/workshop attendance Committee member Officer