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Navigating the Digital Marketplace: Consumer Rights and Online Safety

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Join our Digital Age group for a hands-on demonstration on buying and selling online, and learn about your consumer rights. Our volunteer speakers will provide insights from their research, but please verify all information independently. This session focuses on popular platforms like eBay, Amazon, and more. We’ll cover finding bargains, selling tips, and how to avoid online fraud with resources from the Office of Fair Trading and Action Fraud. Our next meeting is on April 24th, 2013, at Oakwood Church. Enjoy refreshments and help shape our website!

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Navigating the Digital Marketplace: Consumer Rights and Online Safety

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Presentation Transcript

  1. Our Digital Age group Welcome

  2. buyer beware • In the ‘Country of the Blind the one-eyed may unintentionally mislead. • Our speakers are not expert advisors. They are merely friends who volunteer to research subjects on our joint behalf. They try their best to be accurate. • The accuracy of information shared here must be verified, and the value of any opinions or preferences expressed must be judged by any who choose to rely on them. • Our Digital Age group

  3. Live demonstration How to buy and sell on-line • Our Digital Agegroup

  4. OFT - Know your consumer rights • Our Digital Agegroup

  5. Advice and your rights Office of Fair Trading www.oft.gov.uk/consumer-advice/ Adviceguide self help from Citizens Advice www.adviceguide.org.uk/england.htm ActionFraud 0300 123 2040 www.actionfraud.police.uk Run by the National Fraud Authority a government agency who also operate a 24hr online fraud reporting service and list Types of Online fraud

  6. Buy • Finding a bargain using search engines www.google.co.ukwww.bing.comwww.yahoo.co.uk • Ebay www.ebay.co.uk • Amazon www.amazon.co.uk • John Lewis www.johnlewis.com • Tesco www.tesco.com • B&Q www.diy.com • thetrainline.comwww.thetrainline.com • Jet2www.jet2.com

  7. Sell • Ebaywww.ebay.co.uk • PayPal www.paypal.co.uk • Prelovedwww.preloved.co.uk • Amazon www.services.amazon.co.uk/services.html

  8. Recycle • Emmaus www.emmaus.org.uk/leeds • Revive Leeds www.leeds.gov.uk/residents/Pages/ReUse.aspx • Freeglewww.leedsfreegle.org

  9. Our Digital Age group Question Time

  10. Next meeting • 24th April 2013, 7.30 - 9.00 pm at Church • www.oakwoodchurch.info • Building our new Church website • Your chance to view a prototype • Influence its ultimate look and content • Note: This is our last meeting until September

  11. Our Digital Age group Refreshments

  12. Next meeting • 24th April 2013, 7.30 - 9.00 pm at Church • www.oakwoodchurch.info • Building our new Church website • Your chance to view a prototype • Influence its ultimate look and content • Note: This is our last meeting until September

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