1 / 2

Inter-Personal Skills (IPS)

Interpersonal skills are essential for successful teamwork and communication. This overview highlights the fundamental skills that often get overlooked, such as listening, questioning, clarifying, and summarizing. Many individuals take these skills for granted, failing to recognize their infrequent and inappropriate usage in different situations. Effective training in interpersonal skills can lead to initial resistance, surprise during the training, and a final realization of their importance in personal and professional interactions. Enhance your communication by mastering these essential skills.

stesha
Télécharger la présentation

Inter-Personal Skills (IPS)

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Inter-Personal Skills (IPS) • The following slide is a simple overview of the key interpersonal skills. It is extracted from the slide set on teamwork. • At one level, interpersonal skills seem very simplistic, and people are prone to dismiss them – but the key word here is ‘skills’, and when people are observed in a variety of situations (even within a training environment) they begin to understand how poorly, infrequently and inopportunely they use these skills – largely because they tend to take them for granted. • Done well, IPS training is typically resisted at the start, generates surprise in the middle, and seen as essential at the end.

  2. Interpersonal Skills • Listening • Questioning • Clarifying • Summarising • Building on Ideas • Constructive Argument • Involving • Recognising • How well do you use these things as active skills? • Positioning • Quality • Timing? • Frequency? • Style? • Impact? • … ?

More Related