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Experiences to report social indicators as a Network

Experiences to report social indicators as a Network. Javier Vaca Executive Director. About RFR’s members. Importance for RFR an d IMF members. Accelerated growth of microfinance in the Ecuador since 2005.

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Experiences to report social indicators as a Network

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  1. Experiences to report social indicators as a Network Javier Vaca Executive Director

  2. AboutRFR’smembers

  3. Importancefor RFR and IMF members • Accelerated growth of microfinance in the Ecuador since 2005. • Challenges for MFIS in innovation and quality of products and services according to its market. • Target market expansion maintaining its mission and vision. • Adaptation of MFIS to new regulatory environment which demands the mandatory to present the social balance in its reports for management. • Requirements from investors and donors. • Overindebtednessrisk.

  4. Ourobjective To generate indicators to measure if MFI being « Bring the mission into practice » Thebestpractice: FINANCIAL AND SOCIAL SUSTAINABILITY

  5. Inputs todevelopour SPM model • SPI tool • MFI databaseanalysis • PPI tool • Universal Standarsfor SPM • Mixmarketindicators • LatinAmericaproposal (FOROLAC, Redcamif, Mision Project). Costs ($, time) Information, benefits

  6. Social performance monitoringprocess

  7. RFR’s social and financialreport software RFR tienen una plataforma de captura de datos a través del internet

  8. RFR’s social and financialreport software

  9. RFR’s social and financialreport software

  10. RFR’s social and financialreport software Experiencia de Redes en indicadores sociales

  11. RFR’s social and financialreport software Experiencia de Redes en indicadores sociales

  12. REPORTS EXAMPLES

  13. Groupsclients

  14. Clientsatisfaction

  15. Clientsatisfaction

  16. PPI (Povertyindex)

  17. SPI (Social audit)

  18. Conclusions • RFR allows MFI tospecifytheirownspecific social goals. • RFR allows MFI totrackclientexperiencesforbetterunderstandtheneeds of eachperson and designproducts and servicesaccordingtotheseneeds (clientsatisfaction social + missiongoals + financialresults). • RFR systemallowstomanage MFI social informationdirectlyfrom MFI database, controlingquality and eliminating data errors. Lowcosts, grate results.

  19. www.rfr.org.ec estadisticas@rfr.org.ec jvaca@rfr.org.ec QUITO - ECUADOR

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