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C H A P T E R. 7. Management and Leadership. 7-1 Management Functions and Styles 7-2 Leadership 7-3 Ethical Management. 7-1 Management Functions and Styles. Goal 1 Define the five functions of management. Goal 2 Describe the levels of management in businesses and organizations.
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C H A P T E R 7 Management and Leadership 7-1 Management Functions and Styles 7-2 Leadership 7-3 Ethical Management
7-1 Management Functions and Styles Goal 1 Define the five functions of management. Goal 2 Describe the levels of management in businesses and organizations. Goal 3 Discuss how and when to use the two management styles.
KEY TERMS • Management- the process of accomplishing the goals of an organization through the effective use of people and other resources.
5 Stages or Functions of a Manager Planning- analyzing information, setting goals, and making decisions. Organizing- identifying and arranging the work and resources needed to achieve the necessary goals Staffing- hiring and training the right employees Implementing-to direct and lead others Controlling-to evaluate and adjust efforts
MANAGEMENT LEVELS • Executive- Top management that sets the vision and goals of the company Executive • Middle Managers- job is to make sure the supervisors are following Middle through on the plan from executives • Supervisors- manage the day- Supervisors to-day operations of the business
MANAGEMENT STYLES • Tactical Management- directive and controlling style of management (micro-managing) • Strategic Management- to collaborate and have a team approach of leadership (coaching) • Mixed Management- a mixture of both depending on the situation and employee
7-2Leadership Goal 1 Describe the need for leadership skills and the characteristics of an effective leader. Goal 2 Identify the human relations skills needed by managers and leaders. Goal 3 Recognize types of leadership influence.
WHAT IS LEADERSHIP? • Ability to motivate individuals and groups to accomplish important goals (to inspire) CHARACTERISTICS OF EFFECTIVE LEADERS Understanding Objectivity Initiative Honesty Dependable Respect Judgment Courage
PREPARING TO BEA LEADER (6 Steps) • Study leadership • Participate in organizations and activities • Practice leadership at work • Observe leaders • Work with a mentor • Do a self-analysis and ask for feedback
IMPORTANCE OF HUMAN RELATIONS • Human relations skills- the way people get along with others • 5 SKILLS OF HUMAN RELATIONS • Self-understanding • Understanding others • Communication • Team building • Developing job satisfaction
Influence- to impact the actions of others • What is the difference between formal and informal influence? • Formal influence results from a position that is a part of the organization’s structure. • Informal influence results from personal characteristics and is not a formal position in the organization.
Ethics in Management/Leadership • Ethical Business Practices- to ensure that appropriate standards of conduct are maintained by everyone who is a part of the business or affected by the business. • Core Values- Important principles that will guide decisions and actions in the company.
COMMUNICATION SKILLS (Page 2A) • www.wittcom.com 7 Principles of Influence Listening Quiz • www.coachingandmentoring.com Free Resources> Leadership Quiz Coaching Skills