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This document provides insights into the leadership structure and responsibilities within housing services. Key figures include Angela Smithers, Interim Head of Housing, and various department heads who manage strategic aspects like temporary accommodation, housing support, tenancy services, and homelessness prevention. The focus is on improving performance, enhancing tenant experiences, and ensuring compliance with housing regulations. Collaboration across departments aims to optimize service delivery and support for vulnerable populations, including older people and those experiencing homelessness.
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Angela Smithers Interim Head of Housing Interim PA Martin Reid Head of Housing Strategy D&PSH Sylvia Peckham Head of Temporary Accommodation & Allocation Narinder Sundar Head of Housing Support Ododo Dafe Head of Income Involvement & Improvement Rachel Chasseaud Head of Tenancy Services Benjamin.Ben'Okagbue Head of Property & Investment Housing Development Housing Register & Allocations Housing & Homelessness Prevention Support Customer Services & Housing Operations Estates Services Partnering, Business & Performance Tenancy Services Housing Strategy Temporary Accommodation Housing Support & Supported Accommodation Services Housing Income Management Mechanical & Electrical Private Sector Housing Housing Options & Homelessness Social Inclusion Support Services Performance & Improvement Older People’s Housing Services Contract Compliance Resident Involvement Service Improvement Landlord Accreditation PS Leasing Tenancy Sustainment Support Services Travellers Liaison Housing Stock Review Integrated Housing Adaptations Asset & Sustainability