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The Wireless Library

The Wireless Library

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The Wireless Library

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  1. The Assessment of a Library Laptop Program

    The Wireless Library

    Presented by: Terri Summey, Head of Access and Children’s Services Art Gutierrez, Head of Technical Services Emporia State University Libraries and Archives
  2. Outline: Introduction to ESU Libraries and Archives Overview of Laptop programs and assessments The Laptop program at ESU Current assessment study Future thoughts and recommendations
  3. Emporia State University Established 1863 in Emporia Kansas Midsize university 6500 Students 67% UG / 33% Grad Approximately 600 international students Known for Teacher’s College, SLIM, School of Business
  4. Library Laptop Lending Programs Many university libraries have laptop lending programs – study 79% (Holden and Hsieh, 2007) “Getting a laptop is as easy as getting a book” (Jensen, 2008); Library computing in library – “anytime anywhere” – technological mobility; Lending policies vary (time, in house use); Literature – assessments of use, issues encountered, development of lending programs Packages versus peripherals Programs are popular and successful
  5. Regents Library Laptop Programs
  6. Laptop Program @ ESU 2006-Started 5 laptops, 8 access points 2006 -10 Added 10 laptops per year 30 laptops, 10 netbooks
  7. Laptops Used Latitude D620’s and D630’s ($1200) Latitude 2100 netbooks ($650)
  8. Laptop Agreement Checked out through III system – similar to reserve items Yearly agreement Note created in student records in our ILS Replacement Cost Late fees $5/hour – recently reduced
  9. Wireless Access 8 access points in 2006 12 access points Issues Wireless standard Campus wide growth Reliable Laptop setup Printing
  10. Laptop Issues Updating – Adobe, MS, Browsers, Other Connectivity Security Warranty Battery -$135 AC adapter - $65 Number of laptops available Financial implications Staffing
  11. Stats
  12. Circulation Percentages
  13. Survey of Users Goals: Who is using the program; How they are using the program; Satisfaction with the laptop program; Satisfaction with Netbooks Sampling Technique October 2010 25-30 questions on Zoomerang Demographic questions Laptop program knowledge Laptop use Under 10 minutes Emails requesting participation along with word of mouth and bookmarks at point of checkout Prizes for participation
  14. Results: Demographics 190 Respondents Classification distributed / all students Mostly fulltime students living off campus 80% US Students / 20% international 80% own wireless laptop computer 93% aware of library’s wireless
  15. Preliminary Results: Laptop Use
  16. Results: Laptop Use
  17. Results: Laptop Use
  18. Results: Laptop Use Satisfaction with Service and Laptops Reasons: mobility, quiet, PCs busy, convenience Learned about the program through friends Awareness of policies but not online renewals
  19. What do you like about the Library Laptop Program? I like that I don't have to lug my personal laptop to the library. I come to the library to get away from distractions at home. The laptop allows me to spread out my assignments/homework on a table and have as much space as I need, unlike at a computer desk or in the lab. Having laptops available makes it easier for group projects to find a table to sit around to view assignment on computer, rather than trying to fit around a computer on the 2nd floor where there is not much room between computers. It is also nice to be able to move to a quiet area to concentrate or be able to move from one area to another without logging off and switching computers (handy when going from working on hw alone, to meeting a group, etc)
  20. How can we make the laptop program better? we need more plug-in's there are some spots in the library that i want to sit at but i cant because there is no where to connect the power cord, for example the lobby get more updated laptops and get all the programs from every department on all of them. for example, the digital audio recording programs from the music department and photoshop from the art department, etc.
  21. How has the library laptop program helped you at ESU? I don't have internet access at home at the moment, and my personal laptop is getting repaired, so it gives me the luxury of both the internet AND not being confined to a desk/table. It has made group projects a lot easier. Helped me not to buy a laptop money was used to buy schoolbooks and personal items
  22. If the library did not have laptops to check out in the library how would that impact you? If we didn't have the laptops I don't think we'd have enough computers for everyone, especially during mid-terms and finals. It would be a lot harder to get tutoring with my E.D.G.E program in the library. I enjoy the library for it's quiet, helpful resources. I think it would impact me a lot.
  23. Future Considerations
  24. Ipad Keyboard Printing Security Memory Ipad3???
  25. THE END! Questions???Comments.
  26. Presented by: Art Gutierrez Head of Technical Services Emporia State University agutierra@emporia.edu Terri Summey Head of Access and Children’s Services Emporia State University tsummey@emporia.edu
  27. Sources: Holden, H. and Hsieh, M. L. (2007). The state of wireless laptop lending programs: a survey of academic libraries. Library HiTech, 25, 260-275. Hsieh, M. L. and Holden, H. (2008). A university library laptop lending service: an analysis using two student surveys. Library HiTech, 26, 424-439. Jensen, K. (2008). Beyond classroom ‘technology’: The equipment circulation program at Rasmusen Library University of Alaska Fairbanks. Journal of Access Services, 5, 221-231. Power, J. L. (2007) . Circulation on the go: Implementing wireless laptop circulation in a state university academic library. Journal of Access Services, 5, 197-209. Sharpe, P. A. (2009) Circulating laptops: Lessons learned in an academic library. Journal of Access Services, 6, 337-345.