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Community Case Management

Community Case Management. A Community-Based Initiative. The Vision of CCM: To Shorten The Duration & The Experience Of Homelessness. The Way We Used To Be…. The Way We Are Now…. Basic Structure. 2.0 FTEs. 5.0 FTEs. How We Got Here….

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Community Case Management

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  1. Community Case Management A Community-Based Initiative

  2. The Vision of CCM:To Shorten The Duration & The Experience Of Homelessness

  3. The Way We Used To Be…

  4. The Way We Are Now…

  5. Basic Structure 2.0 FTEs 5.0 FTEs

  6. How We Got Here… 1. Community acknowledgement that being homeless was unconscionably painful and in-forming life event 2. That there must be something MORE we can do to ease the pain of the experience 3. That the MORE that we can do we would do as a community of providers = de-silo-ing ourselves! 4. That we resolved to recognize that if we planned well, with enduring intention, that what we would get would be more than what we would give up

  7. Comparison: OLD and NEW OLD… NEW… • Multiple wait lists • Shelter went to those who were persistent or who knew the system and how to work it • A single wait list is FAIR and EQUITABLE – time and date stamped, with availability on a first-come, first-served basis • Little staff time consumed* • Undedicated staff time consumed maintaining the wait list • A single wait list

  8. Challenges • How LONG would households wait? • 3 to 6 months, or longer… • No - unique populations required flexible approaches • Would it would serve all homeless populations equally • All homeless populations represented? • No – single, non-parenting men, and those with shorter-term housing needs • Individual agency turn-away stats… • Now a “shared” number, but ACCURATE for the first time.

  9. Benefits 1. Fair, equitable and equal access to emergency shelter 2. For the first time = unduplicated stats 3. Consistent and comprehensive I&R support for all callers 4. Foundation for the 10-Year Plan (?)

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