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Mathematics and Statistics Help Service Overview

The Mathematics and Statistics Help Service aims to foster a judgment-free learning environment where trained staff assist students in developing independence and achieving excellence in mathematics and statistics, which are essential for their primary academic programs. Established through collaborative efforts within the Faculty of Engineering and other departments, the service has evolved since its pilot phase in 2007, securing funding and appointing dedicated management. With a focus on effective learning and teaching strategies, the service provides tailored resources and support, ensuring students engage actively in their studies.

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Mathematics and Statistics Help Service Overview

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  1. Mathematics and Statistics Help Ms Chetna Patel13 October 2008

  2. Overview • Mission Statement • History • Management • Mathematics and Statistics Help Service

  3. Mission Statement To develop a judgement free learning environment where trained staff can help students develop as independent learners and in particular learn mathematics and statistics required to perform to a high standard on their main programme of study

  4. History • Faculty of Engineering project • Similar concerns in other Faculties • Pilot April-May 07 • Institutional grant plus SIGMA • LeTS and Departmental reps • Up-scaled Sept-Dec 07 • Anthony Rossiter appointed DLTD • full-time manager appointed (Feb 08) • Funding secured via Access Agreement (transition support & ongoing skills development)

  5. Management • Learning & Teaching Services • Operational management and delivery • Steering group (Faculty representatives) • Propose objectives & functional analysis/allocation • Reporting to Learning and Teaching Committee • Staff relationships • Engagement and inspiration • Training and development • Project Management

  6. Mathematics and Statistics Help Service • Learning and Teaching Approaches • Diagnostic Testing • Transferable Skills • Self-study Resources

  7. Learning and Teaching • Alignment of entry to exit requirements • One-to-one • Small groups • Structured Lesson Plans • Workshops • Student Engagement/Responsibility • Differentiation via online and paper based material • Directed and self-directed study • Use of practical exercises • Use of appropriate ICT

  8. Diagnostic Testing

  9. Online Access to Resources

  10. Evaluation and Research • Reflection and Development • Review MASH objectives • Develop/Improve objectives as appropriate • Evaluation and Monitoring • Feedback from staff and students • Data collection • Qualitative and Quantitative analysis

  11. What students say! Here are some comments we have received from the students on our services: • “I will pass my degree because of this service, thanks” • “ you've managed to clear up something in less than an hour which has been bothering me for weeks” • “… getting something explained differently”

  12. Dissemination • Internal communications • Reporting on staff activities, finance, usage, retention figures, evaluation etc. • Meetings • External dissemination • web pages, conferences • National and International links • Sharing of expertise with other MSS centres

  13. Drop-in support times

  14. Any Questions?

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