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Presenter: Ahmad kandakji-Managing Director

Presenter: Ahmad kandakji-Managing Director. One Click One Screen One System. Analysis Reports Reconciliation. Customized Easy Flexible. Advance Search Well-organized Fast & Effective. Perfect solution E-Warranty comprehensive. total coverage Tracking System Great Features.

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Presenter: Ahmad kandakji-Managing Director

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  1. Presenter: Ahmad kandakji-Managing Director

  2. One Click One Screen One System Analysis Reports Reconciliation Customized Easy Flexible Advance Search Well-organized Fast & Effective Perfect solution E-Warranty comprehensive total coverage Tracking System Great Features

  3. Warranty Experience Easy Automotive Knowledge Accurate Fast Programming Skills

  4. Warranty soft - Vision . . . Warranty Soft Liaison shall be a leading supplier of e-warranty solutions and tracking by providing fast, effective service based on quality as a determining factor in the promotion of stable growth and prosperity. Our Mission. . . Warranty Soft mission is to enhance the profitability and value of its automotive clients. Our Value Proposition. . . “Partnering with clients to create innovative growth strategies”.

  5. What is your Expectations

  6. Objectives Time Saving Accuracy Avoid Mistakes Increase Profitability Objectives Warranty Control Reduce Paper Clutter

  7. Objectives • To be able to identify out-of-line warranty expense and take steps to correct it. • To be able to successfully submit and receive Warranty, Recall, Special Policies, Transportation and Goodwill Claims. • To reduce the number of returned claims. • Control and minimize warranty waste. • Control net item ceiling. • Control OLH ceiling. • Reduce Return Duplicate repair claims. • Reduce and minimize related repairs.

  8. 1. System 2. Integration Warranty Soft 3. Process 6. Benefits 4. Features 5. Analysis Core values

  9. Comprehensive System Easy & Simple Uniquely tailored User friendly One-click access Special features High Tech Flexible Complete Solution

  10. The System Data exchange & E-Process Warranty Soft-System Analysis & Reports Accounting

  11. Data exchange & Integration –Level 1 WarrantySoft Dealer Manufacturer

  12. Data exchange & Integration –Level 2 WarrantySoft Dealer Dealer Manufacturer Branch Branch Branch

  13. 1 E-Dealer Data/Warranty Soft Process 2 Manufacturer E-reports Processing 3 Dealer E-Analysis and E-Reports Process 4 Reconciliation and E-Accounts Process E-Process

  14. Receive Dealer Data Electronically (no retyping) Process & E- Calculate Dealer Data in Claim Format Send Bulk E-Claims Directly to the Manufacturer Dealer Data Import (E-Process)

  15. Receive & Read Manufacturer Reports (no retyping) Saves Received Manufacturer Reports (no retyping) Reconciles Sent and Received Data (no retyping) Manufacturer E-reports Processing

  16. Dealer E-Analysis and E-Reports Process Just click your mouse and get a … • Actual CPVS • Top 10 labour operations • Top 10 failed part numbers • Top 10 rejected labour operations • Cost per repair group • Monthly warranty expenses comparisons • Branches Comparisons • Labour operation search by part number • Claims return percentage

  17. Dealer E-Analysis and E-Reports Process Just click your mouse and get a … • Duplicate claims percentage • Claims authorization percentage • Management codes authorization percentage • Claim type F Comparisons and percentage • Claim type S Comparisons and percentage • Claim type T Comparisons and percentage • Claim type D Comparisons and percentage • Claim type G Comparisons and percentage • Service advisor monthly warranty comparisons

  18. Dealer E-Analysis and E-Reports Process Just click your mouse and get a … • Technician monthly warranty Comparisons • Technician Training record • Vehicle warranty history • Submitted claim lines, over night acknowledgment, rejects, return, correction and paid lines process history • Related labour operation warning • Duplicate labour operation warning • Campaigns reports

  19. Reconciliation and E-Accounts Process Just click your mouse and get a variety of accounting reports. • Monthly processed claims • Monthly paid claims • Monthly unpaid claims • Monthly returned claims • Monthly rejected claims • Monthly corrected claims • Monthly Unclaimed claims

  20. Column Move MERLIN Link Features VIN History link LTG Link Column Hide Internet Export to Excel Customized Security GMVIS Link Warranty Validation Auto Calculate Part/L.Op Matching Advance Search LAN Fast Tracking Claims Reconciling

  21. Features PIR History Claims History Approvals History Good Will History Return Reasons History Tech. Assist. History Bulletins History H-Routing History Comments History

  22. Moments of Truth

  23. Thank you Quality of the relationship

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