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Trends in the Belgian FM Market

Trends in the Belgian FM Market. Herwig Vanhaelemeersch. Trends in the Belgian FM market. FM Congres 2000 guidelines Facility Management is more than cost cutting The need for long term strategy Anticipate changes (core business & user needs) Intelligent building

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Trends in the Belgian FM Market

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  1. Trends in the BelgianFM Market Herwig Vanhaelemeersch

  2. Trends in the Belgian FM market FM Congres 2000 guidelines • Facility Management is more than cost cutting • The need for long term strategy • Anticipate changes (core business & user needs) • Intelligent building • Optimizing real estate & space management (14  8,4 m²) • From Building Related FM to People Related FM • Communication with the internal client – help desk • SLA’s • …

  3. Trends in the Belgian FM market Five years later … • Strategic importance of FM more and more recognized (FM spend only second to labour costs) • Increasing number of Facility Managers occupy key positions within the organisation (corporate executive team) • Focus on ‘employee satisfaction’ • Proactivity: developing masterplan, alignement with corporate strategy, … • Flexwork, desksharing, real estate optimization … lead to m² reduction • …

  4. Trends in the Belgian FM market and yet … • Many facility managers say: FM not strategic within my organisation? • Importance and role of facility management remains often unclear • Two speeds?

  5. Trends in the Belgian FM market Real estate optimization • Inventory & reassessment by means of FMIS system • Porfolio management • Sale, rent, sale & lease back, … • Total Life Cycle Cost • New building concepts: Building team, PPS, Design & Build • Impact of new concepts such as desk sharing, flex work, telework, …

  6. Trends in the Belgian FM market Sustainability • Kyoto, energy performance regulation (energieprestatienormen) • Rational use of space, materials, ventilation, renewable energy, … • Innovative HVAC concepts: • High performance heat recuperation • Concrete core activation, natural ventilation techniques • Heat and cold storage in the soil • … • Energy monitoring & performance measurement

  7. Trends in the Belgian FM market Outsourcing • On the increase but still lagging behind in comparison to some European countries • Technical maintenance • Cleaning, catering, reception, … • Multi-services, maincontracting, integration on European level • SLA’s indispensable, purchasing expertise, continuous improvement

  8. Trends in the Belgian FM market Employee satisfaction • Communication, helpdesk • Stimulating & healthy environment • Additional services • Again SLA’s • Mobility, telework, …

  9. Trends in the Belgian FM market Initiatives by IFMA Belgium • New impetus, increasing number of members • Workgroups on m², SLA’s, mobility, benchmarking … • Education: Postgraduate course FM, Hospitality & Facility Services Forum • Collaboration with Real Estate associations • Facility Awards

  10. Trends in the Belgian FM market Initiatives in Healthcare • HFDV • Benchmarking of facility services • VTDV • BouwAward

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