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In "Compliance Lessons from the Trenches," Alan R. Yuspeh shares critical insights for ethics and compliance officers. He emphasizes the importance of being viewed as a business leader rather than an internal police officer, highlighting the significance of building strong relationships and the need for innovation within compliance programs. Yuspeh identifies key observations, such as the necessity of field input, effective use of technical expertise, engaging operational leadership, and understanding ethical dilemmas. These lessons provide a roadmap for navigating the complexities of compliance in organizations.
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Compliance Lessons from the Trenches Alan R. Yuspeh November 7, 2005
First Observation • The chief ethics and compliance officer, or ECO, should want to be seen as the leader of a business function in the Company and not as an internal police officer.
Second Observation • Relationships are critically important.
Third Observation • There is no room for ego in doing this job well.
Fourth Observation • Innovation is a challenge!
Fifth Observation • There must be individuals at each local business unit to deliver the ethics and compliance program.
Sixth Observation • There must be a system to routinely solicit and consider field input.
Seventh Observation • There must be an effective utilization of technical expertise.
Eighth Observation • Ensuring that all operational leadership is engaged is very difficult.
Ninth Observation • You need to have senior management who in a very intuitive way buy into this kind of effort.
Tenth Observation • There must be an appreciation of true ethical dilemmas faced by an organization and how they should be resolved.
Compliance Lessons from the Trenches Alan R. Yuspeh November 7, 2005