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Cheshire West and Chester Council

Cheshire West and Chester Council. Structures and Systems Organising services on a cross-regulatory basis Vanessa Griffiths. Regulatory Services. Head of Regulatory Services. Regulatory Services Manager Compliance & Commercial Support. Regulatory Services Manager

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Cheshire West and Chester Council

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  1. Cheshire West and Chester Council Structures and Systems Organising services on a cross-regulatory basis Vanessa Griffiths

  2. Regulatory Services Head of Regulatory Services Regulatory Services Manager Compliance & Commercial Support Regulatory Services Manager Consumer Protection & Investigations Regulatory Services Manager Parking & Lifetime Services Regulatory Services Manager Community Safety Regulatory Services Manager Projects

  3. Regulatory Services Specialist Compliance & Enforcement Team Regulatory Services Manager Compliance & Commercial Support Regulatory Services Manager Consumer Protection & Investigations Focus: proactive Focus: reactive Environmental Health Practitioners Trading Standards Practitioners Licensing Enforcement Officers Licensing Processing Officers

  4. Regulatory Services Building Control? Highways Enforcement? Planning Enforcement? Locality Working? Head of Regulatory Services Regulatory Services Manager Compliance & Commercial Support Regulatory Services Manager Consumer Protection & Investigations Regulatory Services Manager Parking & Lifetime Services Regulatory Services Manager Community Safety Regulatory Services Manager Projects

  5. Regulatory Services Aims • World class regulatory services • Business support, better regulation, best practice • Swift and effective enforcement where necessary • Knowledgeable and highly skilled officers Obstacles • Professional boundaries • General resistance to change/fear of change • Scale of reorganisation – budget, HR & ICT issues

  6. Regulatory Services Some early measures of success • Increase in number of multi-disciplinary inspections • Business satisfaction • Peer Challenge • Harmonisation of processes Some developing measures of success • Improved understanding of customer and community priorities. • Embedding Enforcement Policy principles across organisation.

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