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Building Managed Learning Environments in Higher Education

This study investigates satisfaction levels with university services through a combination of qualitative and quantitative methodologies. Using focus groups and survey questionnaires, insights were gathered from participants to assess usability in managed learning environments. Focus group data was analyzed with QSR Nvivo and survey responses were processed using machine reading software. The research aims to improve support and services in higher education, ensuring a focus on learner experiences and usability within academic frameworks.

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Building Managed Learning Environments in Higher Education

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  1. Building ManagedLearning Environmentsin Higher Education Learner and Usability Focus Supporting Further and Higher Education

  2. The Student Focus Project - Investigating Satisfaction with University Services Zahida Shah Administrative Computing University of Wales, Bangor Supporting Further and Higher Education

  3. Methodology • Combination of qualitative and quantitative methodologies • Focus groups • Questionnaires constructed from the responses of participants in the focus groups Supporting Further and Higher Education

  4. Sampling • Focus groups • Convenience volunteer sample • Survey questionnaires • Administered during Second Semester registration • Voluntary Supporting Further and Higher Education

  5. Analysis • Focus Group data - organised using a qualitative computer software package - QSR Nvivo • Questionnaires - machine read using Formic Supporting Further and Higher Education

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