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Effective Training Programs for Faculty and Staff

Effective Training Programs for Faculty and Staff. SUNY Safety Symposium October 29, 2007 Heidi Levine, SUNY Geneseo Sharon Mitchell, University at Buffalo Lori Osterhoudt, SUNY Delhi Kelly Sweener, Hudson Valley Community College. Session Format.

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Effective Training Programs for Faculty and Staff

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  1. Effective Training Programs for Faculty and Staff SUNY Safety Symposium October 29, 2007 Heidi Levine, SUNY Geneseo Sharon Mitchell, University at Buffalo Lori Osterhoudt, SUNY Delhi Kelly Sweener, Hudson Valley Community College

  2. Session Format • Review basic elements of faculty/staff training • Introduce model programs • Small, residential • Community college • University center • Discussion

  3. Faculty Staff Training: Formats • Web • Brochures • In-person training

  4. Training Components • Developmental issues • Warning signs • Campus resources • How to refer • When to intervene • Limits & boundaries

  5. Founded in 1913 as an agricultural college, we are now one of the “Technology” colleges in SUNY. 625 acre campus located in small rural community on the northwest edge of the Catskill Mountains, 3 hours from New York City. 2,700 students on a primarily residential campus. Delhi offers 13 bachelor degree programs, over 40 associate degree programs, and numerous certificates. Fields of study range from Web Development to Culinary Arts and Adventure Recreation; from Humanities and Social Sciences to Nursing; Carpentry and Building Trades to Veterinary Science Technology; Architectural Design to Golf Course Operations. Diverse student body with 60/40 male to female ratio. Vibrant student life program including significant focus on community service.

  6. Strategies • New Employee Orientation • Presentations to faculty at Academic Department meetings • Professional Development Workshops • Classroom presentations • Referral Handout

  7. Hudson Valley Community College • Campus Characteristics • Large, 90 acre campus located in the Capital Region • More than 70 degree/certificate programs in four academic divisions • Student Faculty Ratio is 19 to 1 • Non-residential (this may change…) • Student Headcount – 12,119 (8,330 FTE) • Approximately 27% are 25 years or older • Almost 6% are distance learners • Approximately 4% with reported disabilities • Employee Statistics • 649 Faculty (59% Part-Time) • 20 Department Chairs • 209 NTP (15% Part-Time)

  8. Center for Counseling & Transfer • Staff • Director • Associate Director • Counselors (3) • Support Staff (1) • Personal/Psychological Counseling • Appointments increased 24% in past six years • Represents approximately 20% of total student appointments • More than 60% of cases involve significant mental health problems • Transfer Counseling • Appointments increased 49% in past six years • Represents approximately 80% of total student appointments

  9. Faculty/Staff Outreach • Previous Initiatives • New Faculty Orientation • Faculty Workshop Day • Stand-Alone Workshops • Departmental Meetings • Classroom Presentations • Consultation • Web Site • New Initiatives or Works in Progress • Formal Training through our Center for Effective Teaching • More Specific Departmental Trainings • Joint Training with Public Safety • Brochures and Other Printed Materials

  10. University at BuffaloCampus Characteristics • Three campuses • North Campus • Amherst, New York • South Campus • Buffalo, New York • Downtown Campus • Buffalo, New York • Students: • 18,165 undergraduate • 9,055 graduate and professional • Faculty: 1,601 full-time • Degree programs: • 84 undergraduate degrees • 184 master’s degrees • 78 doctoral degrees • 4 professional programs

  11. University at Buffalo Campus Crises • In 2006, 47 students were transported to a hospital for a psychiatric evaluation • Average age: 22.9, range 18-42 • 14% were international students • 74% had current or prior contact with Counseling Services • Between 2000-2005, campus police responded to 21 calls about a suicide attempt • In the last 5 years, approximately 6 UB students have died by suicide

  12. QPR: Question, Persuade, Refer • Cost • $495 per person + presenter travel expenses • primarily funded with grant money • joint training with several campuses: discount for groups of 10+ ($395) • On-line self-study alternative: same cost. • Future: Have a master trainer on campus (to keep cost down) • Instructor Training: • December 2006: 36 people / September 2007: 18 people • Training designed so lay people could deliver it. • The QPR does require that people take this course and be certified as in instructors in order to say that you are doing "QPR gatekeeper training" • QPR Gatekeeper Instructor Website: http://qprinstitute.com

  13. QPR • Number of Gatekeepers trained (since 9/1/07) • 610 people • UB affiliation • Primarily students & professional staff • 30% people of color • Introduction of training to campus • Student Affairs & Academic Support people first. • Then Faculty, and Students. • Marketing and Promotion • Use of letter to campus, listservs, advertising in student and faculty/staff publications, online registration, websites dedicated specifically to suicide prevention, featured on the home page all Student Wellness Team websites, feature in banner on the Student Affairs page, ads on campus buses. • Is a part of ALL suicide prevention interventions such as Suicide Prevention Week • Tailored the training PowerPoint to fit with the concerns and data about our campus

  14. QPR • Baseline Jan 2007: Online survey to get baseline of campus knowledge of Student Wellness Team locations, resources, comfort with discussing suicide, knowledge about suicide, awareness of and participation in campus suicide prevention activities. (Will be repeating this in Jan 2008 and Jan 2009). • Pre-test and Post-test analyses (Pre-test, post-test immediately following the training, post-test 3 months later) • Attitudes positively influenced • Knowledge of suicide prevention increased • 83% rated the quality of the program content as above average or outstanding. • Monitoring increase in referrals to CS by faculty, staff, other students • UB will be hosting the Counseling Centers of NY conference in June 2008. QPR gatekeeper training sessions will be held. • UB Suicide Prevention webpage: http://wellness.buffalo.edu/ubwell.shtml

  15. Heidi Levine, Ph.D., Director of Student Health & Counseling SUNY Geneseo 585-245-5736 levine@geneseo.edu Sharon Mitchell, Ph.D., Director of Counseling Services University at Buffalo 716-645-2720 smitch @buffalo.edu Lori B. Osterhoudt, Director of Counseling Services SUNY Delhi 607-746-4690 osterhlb@delhi.edu Kelly Sweener, Psy.D., Director of Student Development Center for Counseling & Transfer Hudson Valley Community College 518-629-7178 sweenkat@hvcc.edu

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