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MBWA- Management By Walking/Wandering Around

MBWA- Management By Walking/Wandering Around. What is it? hands-on, direct participation by managers i nformal visits to work area t alking and listening to employees ≠ distant and rigid management What is its purpose? c ollection of qualitative information h ierarchy flattening

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MBWA- Management By Walking/Wandering Around

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  1. MBWA- Management By Walking/Wandering Around • What is it? • hands-on, direct participation by managers • informal visits to work area • talking and listening to employees ≠ distant and rigid management • What is its purpose? • collection of qualitative information • hierarchy flattening • trust and relationship building • productivity improvement

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