UNIDO Business Performance Management Software

1. UNIDO Business Performance Management Software FIT Financial Improvement Toolkit TRAINING MATERIALS

2. Improving the use of your financial assets Efficient use of financial assets is one of the main elements of success in business. Enterprise managers must define a strategy that most effectively utilizes and allocates financial resources in order to attain, maintain and improve a company’s competitive position in the market. Careful monitoring through strategic business indicators enables managers to analyze and monitor past and present use of financial and other key resources. FIT, the “Financial Improvement Toolkit”, is especially designed to assist company managers in deciding on improvements of the efficient allocation of financial assets on a yearly basis in order to improve the competitiveness of their enterprise.

3. FIT presents 23 indicators for the users’ analysis, such as added value, investment, marketing, sales per employee, and others. WHAT IS Fit? FIT calculates relevant indicators based on an income statement and a balance sheet of the SBU that is to be analyzed. FIT is a software decision support tool based on modern business concepts. FIT will show the user the position of his company as well as the trend over time through comparison of several years based on actual results or planned data. FIT is based on the available accounting data, introduced for the full year and including marketing, R&D costs. FIT is a user-friendly, simple in application and self-teaching software.

4. PIMS - Profit Impact of Market Strategy In 1974, Schoeffer, Buzzel and Heany constructed a study to measure the profit impact of market strategies (PIMS). The study dealt with the question which factors are measurably related to sustained profitability of businesses across industries and how their impact may be quantified. The answers that were obtained are based on more than 25 years of intense empirical research throughout industrialized nations. The study identified a number of factors, which have a systematic relationship with the profitability of a business (e.g. return on investment and added value).

5. PIMS - Profit Impact of Market StrategySBU The object of the investigation in the PIMS program is a Strategic Business Unit (SBU), defined as a unit that transforms and markets a well-defined set of products or services to a clearly defined set of customers and competes with a known set of competitors. Usually it is a sub-division of a company for which it would be sensible to develop a distinct, separate strategy and from which we know financial data. The company can start its business as small enterprise which has only one SBU (as defined above). Upon its products are diversified more than one SBU can be identified at the enterprise.

6. FIT Indicators:Capital Productivity 1. Net Fixed capital as a percentage of sales Net Fixed capital in % of sales = Net Book Value / Net Sales * 100 • This indicator is a measure of capital productivity relative to sales. • It shows to what extent the Net Fixed Assets are used in generating the sales volume. As the value of the fixed assets decreases over time due to their usage, the Net Book Value, which is the undepreciated value of assets, is used for the Net Assets effectiveness measurement.

7. FIT Indicators:Capital Productivity 2. Working capital Working capital = Total Current Assets - Total Current Liabilities • This indicator shows the actual amount of capital available to the enterprise for its operations. • Identifying of the amount of the capital used for production facilitates better allocation of a company’s resources.

8. FIT Indicators:Capital Productivity 3. Working capital as a percentage of sales Working Capital Working capital in % of sales = ---------------------- * 100 Net Sales • This indicator shows the actual amount of capital, which an enterprise is working with. • Identifying of the amount of the capital used for production facilitates better allocation the company’s resources.

9. FIT Indicators:Investment Intensity 1. Investment • An investment is primarily made to improve the competitive strength of an enterprise and we generally speak of three types of investments: • Replacement Investment • Expansion Investment • Environment Investment

10. FIT Indicators:Investment Intensity 1. Investment Investments are generally considered for longer periods and different methods have been developed for the analysis of investment decisions. In FIT the formulae for investment is as follows: Investment = Total Net Assets - Total Current Liabilities

11. FIT Indicators:Investment Intensity 2. Investment intensity as a percentage of Added Value Investment Investment intensity in % of Added value = ------------------ * 100 Added value • Defined as investment divided by added value, it is a key measure of a firm’s financial standing and refers to the actual added value per year relative to the necessary investments.

12. FIT Indicators:Investment Intensity 2. Investment intensity as a percentage of Added Value • On a very general level one can say that an investment intensity below 100% is favorable for profitability. • Investment is the total capital that is needed to produce the sales volume.

13. FIT Indicators:Investment Intensity 3. Investment per employee Investment Investment per employee = -------------------------- Number of Employees • This indicator should be examined together with added value per employee. • A rule of thumb is that production volume per employee must increase as more capital invested per employee. • It is an indicator of the degree of automation operating in a particular company.

14. FIT Indicators:Added Value 1. Added Value Added value = Net sales - Purchased goods • It can be translated as the “Economic Productivity” of an enterprise. Measured as the net sales less purchased goods and services needed to produce the net sales and monitored over time, this indicator provides an early warning of changes in profitability.

15. FIT Indicators:Added Value 1. Added Value • The economic value the business creates is the difference between the cost of purchases (raw materials, components, supplies, energy, etc.) and the revenue from the sale of the goods and services produced using those purchases. • How successfully it creates this "added value" with its resources of people, capital, and other fixed costs is a critical measure of performance.

16. FIT Indicators:Added Value 2. Added Value as a percentage of sales Added value Added value in % of sales = -------------------- * 100 Net Sales • Indicates how much of the Added Value is produced by actual sales, and is therefore a measure for the degree of Added Value generation. • It measures the degree of vertical integration within a firm and indicates the extent of the net sales value produced “in-house”.

17. FIT Indicators:Added Value 3. Added Value per employee Added value Added value per employee = --------------------------- Number of Employees • This indicator portrays the average amount of Added Value produced for each employee. Added Value per employee, an indicator of labor productivity, shows the effectiveness of the work force. • It may be compared with salary per employee or investment per employee.

18. FIT Indicators:Marketing and Sales 1. Net Sales Index Net Sales index = Net_Sales[n] / Net_Sales[1] * 100 • The Net Sales index shows the trend in net sales over years. • This indicator compares Net Sales of each year to the Net Sales of the first year. • The Net Sales index is very useful for measuring the financial performance, one can view the percentage of the Net Sales and quickly find the years when it was at a lower level.

19. FIT Indicators:Marketing and Sales 2. Net Sales per employee Net Sales Net Sales per employee = --------------------------- Number of Employees • The Net Sales per Employee Index is generally about the effectiveness of the organizational structure of your enterprise. • The more employees are busy at the enterprise, the more Net Sales should be generated. • The index measures the average amount of net sales amount per employee for each year.

20. FIT Indicators:Marketing and Sales 3. Marketing expenditures as a percentage of sales Marketing Costs Marketing in % of sales = ------------------------- * 100 Net Sales • This indicator is used to analyze the major marketing cost components necessary for generating sales as well as trends over time. • The more effective is its marketing strategy, the more sales this enterprise would generate.

21. FIT Indicators:Costs 1. Cost of Goods as a percentage of sales Total Cost of Goods Cost of Goods in % of sales = ------------------------ * 100 Net Sales • This indicator is used to show how well the Cost of Goods contributes to the Sales generation.

22. FIT Indicators:Costs 1. Cost of Goods as a percentage of sales • It is used to analyze the major marketing cost components necessary for generating sales as well as trends over time. • It allows to allocate the possible problems in financial flow at a company. If it spends more on goods purchases than it collects sales, then one should analyze the possible problems in this area.

23. FIT Indicators:Costs 2. Administrative costs in percentage of sales Other Expenses Administration in % of sales = --------------------- * 100 Net sales • This indicator is used to analyze the major cost components incurred in generating sales amount and their trend over time.

24. FIT Indicators:Costs 3. Trade debts as a percentage of sales Trade Debtors Trade debtors in % of sales = -------------------- * 100 Net Sales • Trade debtors in FIT are used as receivables. • This indicator shows how trade debts contribute to sales generation.

25. FIT Indicators:Costs 4. Average salary per employee Total Salaries Average salary per employee = ----------------------------- Number of employees It reflects trends in payroll development on a per employee basis. The value is calculated by taking the annual total of all salary payments for the enterprise per average number of staff employees during that year (based on total person hours).

26. FIT Indicators:Costs 5. Number of employees This indicator shows the average number of employees for a year, indicates how many persons are involved in producing goods for sale.

27. FIT Indicators:Profitability • 1. Return on Investment (ROI) • Income before Tax and Interest • Return On Investment = -------------------------------------- * 100 • Investment • This indicator shows how effective is your investment strategy.

28. FIT Indicators:Profitability 1. Return on Investment (ROI) • Securing the continuing growth and development of a company requires the review of ROI, which gives information on the amount of income is generated with the current investment strategy (based on the cost of capital)? • It has to be compared with the cost of capital for the currency used for calculation.

29. FIT Indicators:Profitability 2. Return on Equity (ROE) Income before Tax Return On Equity = -------------------------- * 100 Shareholders Equity • This indicator shows how well the shareholder’s equity contributes to income collection. • It may be compared with potential returns on alternative investments available to shareholders, e.g. financial or stock markets.

30. FIT Indicators:Stocks 1. Stocks as a percentage of sales Stocks in percent of sales = Total Stocks / Net Sales * 100 • Used to identify possible problems in working capital (or investment intensity). • This indicator will assist in improving various infrastructure elements of enterprise management, such as logistics, just-in-time production or supply chain management. • This indicator is also referred to as inventory in percentage of sales.

31. FIT Indicators:Stocks 2. Raw materials in a percentage of sales Raw materials Raw materials in % of sales = ------------------- * 100 Net Sales It reflects the effective use of inventory and helps to identify potential problems in working capital (or investment intensity).

32. FIT Indicators:Stocks 3. Work in progress in a percentage of sales Work in progress Work in progress in % of sales = --------------------- * 100 Net Sales This indicator is used to show the extent to which the materials are used in sales generation through the percentage of unfinished products calculation.

33. FIT Indicators:Stocks 4. Finished goods in a percentage of sales Finished goods Finished goods in % of sales = --------------------- * 100 Net Sales It indicates storage level of the ready products, and shows how well are the finished goods are being sold.

34. How to get started? • You may want to print the manual first, before starting working with FIT. • For that see “How to print manual” help page. • 1.First step of working with FIT is to perform Authorization according to User parameters , when each user is granted his assess level.

35. How to get started? • 2. After the Authorization has been complete, you may start working with FIT by pressing the "Database" button at the top of the main screen. • Select "Open/New" option. • Type an existing databases' name in the database selection. You can open it by selecting it from the available databases in the browsing window opened with the button as well. • Note that if you type a name, which does not exist in the registered databases, the system will automatically create a new database. • Press button.

36. How to get started? 3.To restore the selected database press "Database" button, and select ADMINISTRATION option. Then press "Restore" button on the administration, and select the name of the file contained in the desired database. Press button when the file is selected. 4.If you want to start creating a new database profile for your enterprise, enter the required data as described in the How to enter data help page.

37. FIT Utilities • Administration • Database safety (Backup/Restore) • Multilingual support • Graphical representation

38. FIT Utilities:Backup / Restore • The FIT backup function enables users to give their backup data set a reference name. • The data will be saved under a specified name. • This function gives a possibility to restore the data any time.

39. FIT Utilities:Backup / Restore The FIT backup function enables you to make backup, save it onto local disks or LAN computers with particular reference name. By pressing the Backup Data button in the administration panel (Path: Main Menu Database->Administration->Backup ), FIT will prompt you for an archive file name. Enter any name of max. 8 characters. Your data will now be saved under the respective name.

40. FIT Utilities:Backup / Restore If you wish to restore the data from some other file, choose the Restore function of the panel. You would see the backup data sets that had been saved previously. Any file locations can be selected including network storage. For safety reason it is recommended to take regular back-ups of your FIT data. Note: These functions are available for administrator only.

41. Manual Printing The package is shipped with the user manual in electronic form as Win-help file and consists of several chapters. Any chapter or single topic in the chapter can be printed out at any time using the locally available printer upon the need of the user.

42. Manual Printing There are the following steps in case one needs printing the manual: • 1. Open FIT Help window by one of the following possibilities: • a) By opening Help without entering Menu START/ PROGRAMS/ FIT/ FITHELP). • b) By pressing button on the main FIT menu.

43. Manual Printing • 2. The FIT Help window has several buttons: "Contents", "Search", "Back", "Print" and "Glossary". • – presents the main topics of the FIT help • – allows the user to search for desired FIT items • – switches the screen to previous page • – proceeds the selected pages to printer • – shows the list of all possible FIT terms and topics • 3. One should use the mouse to select Help the desired help chapters and open them one at a time. • 4. Press Button. The contents of a selected chapter will be transferred for printing.

44. Reports One can print reports any time for presentations and other purposes. Reports can be printed for each of the FIT indicator as well as the financial statements, which may be selected from the main FIT menu by selecting the desired report.

45. Reports For report printing: One should select the desired report and open the print preview window Adjust the settings. Note that your settings are saved for each report after you adjust them. Press button.

46. Selecting language Select language feature enables each user to choose his own working language for the FIT application. It also allows user to set some language parameters. Selected language becomes the current user default language.

47. Selecting language • The language parameters are: • Captions translation - the language performs automatic form captions and menu items translation. • Hints translation - the same as captions translation but for hints only. • Application fonts - fonts are to be used in buttons captions and message boxes.

48. Selecting language • In order to change language: • Press TOOLS button on the main screen and select “Select language” option • Mark the desired language in Language Settings • Select the messages and buttons font from the available • The fonts for the desired language is seen at the Test Window • Press OK button in CONFIRMATION window • To change the language use the same procedure • Press OK button

49. Graphic Representation of indicators • When the list of indicators is opened, the operating buttons appear at the bottom of the screen: • - erase all opened diagrams. • - adjust the diagrams' colors according to your taste. Choose one of the available options: • Default color – blue. • Different colors - shown the diagrams in different colors set by the system. • Set Color - choose the color yourself from the available color palette. • - presents the data on the absolute scale (Y) starting from minimum to maximum values; therefore, it's a more precise data presentation.

50. Graphic Representation of indicators - presents the data on the absolute scale (Y) starting from 0 to maximum indicator value. - saves the opened indicators scenario with all set parameters. - loads the indicators scenario previously loaded by the "Save" button. - opens a print preview for the selected for printing indicators. - closes both all indicators and the indicators list.