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Chapter 9 focuses on the critical role of International Human Resource Management (IHRM) in navigating global health and safety issues. It emphasizes the importance of comprehensive crisis management programs, supportive services, and the professionalization of IHR practices. The chapter also addresses challenges in implementing effective global HR information systems, highlights new competencies for IHR professionals, and examines health and safety concerns for international employees, family-friendly policies, and innovative strategies for managing talent shortages and employee relations in multinational enterprises (MNEs).
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Learning objectives (chapter 9) • Explain the importance of global health and safety • Describe IHRM’s role in managing a global health, well being, safety, and security program • Describe an effective crisis management program • Describe the various support services delivered by IHR • Explain IHRM’s role in global HR research • Describe the problems associated with implementing an effective global HR information system • Describe the new IHR competencies • Explain the professionalization of IHR • Describe the new structure for IHR in today’s MNEs
Employee health and safety around the world • Health and safety statistics • Health and safety laws and standards • Family friendly policies and work life balance • Acquired Immune Deficiency Syndrome (AIDS)
Health and safety for international assignees • Specific health and safety concerns for BTs and IAs • Health trends abroad • Death while on assignment
Crisis management • Assess the risk • Prepare a crisis management plan • Orientation and training • Summary of crisis management planning and execution
Relocation and orientation • Time consuming • Outsourcing services • Critical concerns
Administrative services • Travel arrangements • Housing arrangements • Office services • Currency conversion • Banking • Government relations
Global HR challenges • Talent shortage • Employee relations • Inconsistent infrastructure • Employee wants and needs
The new MNE HR organization • Strategic HR • Measuring results • Electronic interfaces • Integrating processes and managing projects • IHR re-organization • Underlying challenges
Opportunities for strengthening IHR • Professionalization of IHR • Global HR certification • Narrowing the IHR competency gap • The new IHR practice • Developing IHR sustainability
The IHR job of the future • Towers Perrin study on capabilities • Suggestions for the future • Critical roles
Key terms • Employee health and safety • Crisis management • Family-friendly policies • Work-life balance • International relocation • e-HR • Global Human Resource Information Systems (GHRIS) • Shared service centers • Professionalization of IHR
GPHR certification • For more information: www.hrci.org