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This guide explores rapid methods for data collection and evaluation to enhance your design work. Covering essential aspects such as defining performance standards, literature reviews, user feedback, expert appraisals, and various testing methods, it emphasizes the importance of ergonomics and user-centered research. Techniques like questionnaires, interviews, and focus groups are discussed for gathering insights, ensuring your design is justified and user-friendly. Ethical considerations are highlighted, paving the way for responsible and innovative design practices.
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A very quick gallop thro’ approaches to data collection and evaluation that will help you design and then justify your workMic Porter (Aged 3½)
Initial thoughts.... • Define acceptable and unacceptable performance/decide upon standards and agree expectations. • Literature reviews/ “networking”/“nous” development • Technical tests... not considered further... • Ergonomics tests • User/“laboratory”/controlled trials • User feedback/field studies • Expert appraisal (critical friends/collaborators) • Performance tests
Investigating, asking questions - questionnaires, interviews, focus groups, etc [1] IDEO (2005) IDEO Method Cards. IDEO: Chicago. [745.4] Kelley, Tom (2005) The ten faces of innovation. Currency: New York. [658.406] Lueder, R & Berg-rice, VJ (editors) (2008) Ergonomics for Children: Designing products and places for toddlers to teens. Taylor & Francis: London [620.82083] Laurel, Brenda (editor) (2003) Design research : methods and perspectives Cambridge, MIT: Mass. [745.4072]
Investigating, asking questions - questionnaires, interviews, focus groups, etc [2] Fulton-Suri, Jane & IDEO (2005) Thoughtless acts?: observations on intuitive design. IDEO. Chronicle: San Francisco. [745.44] Moggridge, Bill (2007) Designing Interactions. MIT Press: Cambridge, Massachusetts [004.019] Stanton, Neville (2005) Handbook of human factors and ergonomics methods. CRC: Boca Raton, [620.82] Wilson, John, R. and Corlett, E. Nigel (2006) Evaluation of human work: A practical ergonomics methodology. Taylor and Francis: London. [620.82]
Conclusion... and finally • Consider the ethical and moral issues – issues for another session! • Any questions • Mic.Porter@northumbria.ac.uk • +44/0 191 227 3155