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New London County Coordinated Access and Assessment Single Adults A First Look

New London County Coordinated Access and Assessment Single Adults A First Look. Coordinated ACCESS Make it easy to find help Access 24/7 Meet all the region’s shelter need . Coordinated ACCESS Two points of entry Norwich Human Services. New London Homeless Hospitality Center.

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New London County Coordinated Access and Assessment Single Adults A First Look

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  1. New London County Coordinated Access and Assessment Single Adults A First Look

  2. Coordinated ACCESS • Make it easy to find help • Access 24/7 • Meet all the region’s shelter need

  3. Coordinated ACCESS Two points of entry Norwich Human Services New London Homeless Hospitality Center

  4. Access  People are finding us. Average 20 new intakes/week

  5. Coordinated INTAKE • Initial focus on coordinating shelter admissions. • Two locations…staff from multiple agencies sharing intake work…common process….access either shelter from any location • Covenant Shelter • New London Homeless Hospitality Center • Norwich Human Services • Southeastern Mental Health Authority • Protocol for immediate referral to Safe Futures for domestic violence.

  6. A Quick Look at the Intake Process

  7. Diverted NLHHC-- 118 (16%) NHS-- 57 (46%)

  8. NL County Coordinated Access to Shelter July 2013-April 30 2014 Offered Shelter: 70%

  9. Coordinated EXIT PLANNINGRapid Exit Where Possible • Makes better use of shelter capacity—serve more people with the same number of beds. • Frees up staff to help those with greatest need. • Prevents the start of the downward spiral that can begin with an experience of homelessness.

  10. Coordinated EXIT PLANNINGInitial Focus on Rapid Rehousing • Rapid Rehousing • Veterans

  11. Next Steps--CoordinateAssessment and services where necessary • Long shelter stays • Chronically homeless • History of mental illness • Recently released from prison • History of substance abuse • Youth

  12. Long Stays Jobs Supportive Housing

  13. Community Care Teams • Norwich • Norwich Human Services • St. Vincent De Paul Place • New London Homeless Hospitality Center • Generations (Health Center) • Backus Hospital • ERSC (substance abuse treatment) • Southeastern Mental Health Authority • Housing Office • Mobile Outreach • Reliance House • TVCCA, Martin House, Bethsaida • Adult Probation • Catholic Charities • Department of Social Services • VA and Norwich Police Department New London • New London Homeless Hospitality Center • Covenant Shelter • Visiting Nurses of SE CT • L+M Hospital • ERSC (substance abuse treatment) • Southeastern Mental Health Authority • Housing Office • Mobile Outreach • Sound Community Services • TVCCA • Adult Probation

  14. Supportive Housing Universal List Process • Total Units of PSH for single adults 211 • Wait list as of 1/14 94 • Newly Housed from Universal List 2013 10

  15. Coordinated Access and Assessment—Summary of Goals A response to the crisis of homelessness that: • Is easy to access • Provides shelter for all in need. • Supports rapid exit from shelter. • Functions as a system • sharing resources • Person… not program centered approach • Reduces returns to homelessness • offers what people need…not simply what we have. • Collects data and tracks

  16. Antman I am homeless, living on the streets, sleeping on concrete. Panhandling change for something to eat. Looking for a bridge when the weather gets wet. Just to stay dry, while I sit and cry. I am losing my mind, talking to my imaginary princess. She stands by my side and watches me cry. “Nobody to talk to!” With no direction, needing someone to show me More than my dirty reflection. I can’t take it no more, R-U The help I’m looking 4. I’m living a lie, thinking What’s wrong is what’s right. I’m serving time, In prison in my own mind.

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