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University IT Department Overview & Analysis

Delve into the details of the University's IT landscape post-deluge, with insights on spending, staff distribution, key services, and adaptability to changes. Explore challenges and strategies for IT management optimization.

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University IT Department Overview & Analysis

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Presentation Transcript

  1. Après le deluge, quoi?

  2. 630 campus information-technology professionals • 1/2 central (NSIT), 1/10 each Biological Sciences and Business, rest in smaller groups • 340 total NSIT staff (at full strength) • Total University spending on IT about $90-million/year • 7.5% of University operating expense • $65-million flows through NSIT • 1/3 networking recharge, 1/4 store sales and service recharge, rest central

  3. BudgetProcess NSIT Other IT Other

  4. Usage Proxy Share

  5. Usage Calls Voicemail Proxy Data Networking Share Phone Line

  6. Usage Calls Voicemail Different Proxy Data Networking Share Phone Line

  7. Usage Calls Voicemail Proxy Data Networking Phone Line

  8. Usage Big Calls Voicemail Proxy Data Networking Phone Line Little Calls

  9. Behavior Narrow, Costly Svcs Bad Stuff Proxy Data Networking Phone Line Widely Used Stuff Good Stuff

  10. Issues • Recoverability • Supervision & discipline • Record retention & retrieval • Responsiveness to institutional change • Responsiveness to technological change

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