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Violence in the Workplace

Hostage situations in the workplace can be terrifying and unpredictable. The characteristics of a hostage taker often include anger and a desire for answers or publicity. This guide discusses essential aspects of such crises, including negotiation strategies, key signs of escalating danger, and vital survival tips for those involved. Understanding premeditated control tactics, potential demands, and the psychological impact on hostages is crucial for anyone in a vulnerable environment. Learn how to remain calm and think critically in dire circumstances.

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Violence in the Workplace

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Presentation Transcript

  1. Violence in the Workplace SAFE @ BWC

  2. General Characteristics of a • Hostage Situation • The hostage taker is angry, wants answers and • publicity for his/her cause. • Carries a weapon • Beginning and end of situation are the most dangerous • Bargaining • Premeditated control of hostages through room set up • Demands • Actions to resolve the siege SAFE @ BWC

  3. The BWC Hostage Incident • Nov. 13, 1996 • Disgruntled Injured Worker • Guns and gas • 3 BWC employees, Governor, publicity • Shield himself, placement of hostages • 2 guns, 2 hostages, Coke, cigarettes, call to Governor, BWC check. SAFE @ BWC

  4. Conditions of a Hostage Situation • Audience and publicity • Potential homicide in progress • Terrifying • Lose control except for thinking and breathing • Stockholm Syndrome SAFE @ BWC

  5. Tips For Survival (Do’s) • Mentally active • Calm vs. panic • Talk (but not too much) • Listen (why are you there?) SAFE @ BWC

  6. Tips For Survival ( Don’ts ) • Patronize • Invade his space • Try to take over negotiations • Disobey unless…… • Look him in the eye (Aggressive ) • Argue or suggest • Make sudden moves ( Get permission ) • Become impatient • Resist or not to resist SAFE @ BWC

  7. Troubling Signs • One last coke and cigarette • Federal or state prison ? • “Run at SWAT” • “You’re in trouble when the voice goes flat “ • Failure. Suicide. “He’s already dead.” SAFE @ BWC

  8. Troubling Signs ( Cont’d ) • Failed to keep his word • Burning his bridges • Last hostage! WHY ?? • Swat storm the room • No demand for escape • No request for survival SAFE @ BWC

  9. End Of SiegeWhat the hostage can expect • Handled aggressively • Searched • Interviewed by PD • Doctor, physical, crisis counselor, and victim assistance • Press • Unusual incidents SAFE @ BWC

  10. After Effects • Co-workers • Wife and family • Victim • It never ends SAFE @ BWC

  11. Q&A • Closing statement SAFE @ BWC

  12. SAFE @ BWC

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