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Customer Experience 360 with Interdialog UCCS - Teckinfo Solutions

Teckinfo is providing interdialog uccs i.e. unified contact center solution that includes auto dialer software, ivr software, email management software, live chat, sms, social media connectors, integration with leading crm etc for call center software solutions.<br>

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Customer Experience 360 with Interdialog UCCS - Teckinfo Solutions

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  1. Teckinfo Solution provides Customer Experience 360 with InterDilalog UCCS i.e. Best Call Center Software

  2. Go Unified !! Go InterDialog UCCS !! Interdialog UCCS enables unified customer interaction management handling via email handling, automated dialer, ivr software, live chat, sms query system, social media integration, voice and screen recording etc.

  3. One of the best functionality of Interdialog UCCS is to handle inbound and outbound calls efficiently with multilevel ivr system, intelligent routing, predictive, preview and progressive dialer with advance dialing logics.    

  4. Unified Queue Unified View Voice Unified Queue includes voice call, email, chat, social media that can be routed through intelligent routing plan and in a single queue . With a Unified View, empower your agents to view history of previous multichannel interactions. Unified Unified Chat

  5. Wallboard Information Display Interdialog UCCS also includes wallboard i.e. live monitoring which is a graphical view of key data points for contact center solutions.

  6. Interdialog UCCS can easily integrate with Salesforce, Microsoft Dynamics, Oracle on demand, Lead Squad, Manage Engine & other CRM’s for various industries like banking, telecom, insurance, bpo, travel, ecommerce, healthcare, etc.

  7. Other Related Teckinfo Products • InterDialog Dialer • Predicted, Progressive & Preview Dialer • IVREdge • Interactive Voice Response Software • ViaSMS • SMS based alert & query System • Galaxy • Web based LMS & Helpdesk Software • Attivvo • Email management Software @

  8. Website: www.teckinfo.com Email: info@teckinfo.com Skype ID: info@teckinfo.com Telephone: +91 11 49605577 / 88

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