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HOTEL ACCOUNTING AND CONTROL

HOTEL ACCOUNTING AND CONTROL. FINANCIAL CONTROLLER –HEAD OF DEPARMENT. HOTEL ACCOUNTING AND CONTROL. W 7. ACOUNT RECEIVABLE CLERK. MAILINGS OF BILLS AND STATEMENTS TO GUEST WHO DID NOT PAY THEIR ACCOUNTS IN FULL AT DEPARTURE AND TO NO SHOW GUESTS (GUARANTEED BOOKING ONLY).

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HOTEL ACCOUNTING AND CONTROL

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  1. HOTEL ACCOUNTING AND CONTROL • FINANCIAL CONTROLLER –HEAD OF DEPARMENT

  2. HOTEL ACCOUNTING AND CONTROL W 7

  3. ACOUNT RECEIVABLE CLERK • MAILINGS OF BILLS AND STATEMENTS TO GUEST WHO DID NOT PAY THEIR ACCOUNTS IN FULL AT DEPARTURE • AND TO NO SHOW GUESTS (GUARANTEED BOOKING ONLY)

  4. ACCOUNT RECEIVABLE • BANQUETS • CREDIT CARDS • GROUPS • TRAVEL AGENTS

  5. OTHERS • INVESTIGATION CLERK • GENERAL CASHIER

  6. INTERNAL CONTROLS • PURPOSE OF CONTROL • 1. ENSURE ECCURACY-TO PREVENT OR DISCOVER AND CORRECT MISTAKES • 2. REDUCE EMPLOYEE THEFT

  7. THEFT?? • UNDERCHARGE • DID NOT OPEN FORMAL ORDER VOUCHER • CONTROL? • ORDER VOUCHER DISTRIBUTED TO KITCHEN, CASHIER AND CUSTOMER COPY • SEQUENCE REGISTERED VOUCHERS

  8. BUDGET • AN ESTIMATE OF FUTURE INCOME AND EXPENSES FOR A FISCAL OR CALENDAR YEAR • PREPARE BY HEAD OF DEPARTMENT • SUBMITTED TO TOP MANAGEMENT FOR APPROVAL

  9. BUDGET CATEGORIES • PAYROLL, SOCSO, EPF • OPERATING SUPPLIES- SOAP, DETERGENTS • COSTS OF GOOD SOLD- F & b • ADVERTISING • UTILITIES –ENERGY, WATER, SEWER • REPLACEMENT OF CHINA, GLASS, LINENS • CAPITAL IMPROVENTS –NON OPERATING EXPENSES ,

  10. BUDGET PREPARATION

  11. REPORTS • DAILY REVENUE REPORT- ROOM, FOOD, BEVERAGE, TELEPHONE ETC • GENERAL LEDGER • JOURNAL ENTRIES • GENERAL LEDGER

  12. INCOME CONTROL • ATTEMPT TO ESNURE THAT THE HOTEL OBTAINS FULL VALUE FOR ITS GOODS AND SERVICES • TOTAL REVENUE TOTALLY RECORDED AND RECEIVED

  13. NIGHT AUDITO REPORT • PAGE 226 • DUTIES OF NIGHT AUDITOR • REVIEW END OF SHIFT REPORT • REVIEW ROOM CHARGES • REVIEW TRANSFER TO THE CITY LEDGER

  14. BANQUET CONTROL • BANQUENT BILLS ARE PREPARED BY BANQUET MANAGER, HEAD WAITER, SUPERVISOR ETC BEFORE THE GUEST LEAVE PREMISES • CONTRACT/WRITTEN CONFIRMATION LETTER AND EVENT ORDER PROVIDE DETAILS ABOUT THE FUNCTION

  15. F & B COST CONTROL SMALL HOTEL ONLY HAS PURCHASING DEPARTMENT, LARGE HOTEL – HAS F & B CONTROL

  16. PROBLEMS • TOO LOW SELLING PRICES • TOO HIGH PRICES PAID FOR RAW INGREDIENTS • TOO MUCH WASTE • IMPROPER MENUE BALANCE • THEFTS AT STORE • THEFTS AT KITCHEN

  17. FUNCTIONS • PURCHASING • RECEIVINGS • STORING –GENERAL, DRY, COLD ROOM • ANALYSE FOOD AND BEVERAGE COSTS • CONTROL POINT OF SALE SYSTEM- AT REVENUE OUTLET • PAYROLL CONTROL AND PRODUCTIVITY

  18. HOTEL CREDIT POLICY • -BIG ISSUE IN HOTEL INDUSTRY • -NON CASH PAYMENT AS CREDIT • THE INCOME LOSS OF TODAY IS A LOST FOR • EVER • 1. CONSIDER MARKET CONDITIONS • BUT LIBERAL POLICIES CAN BE OF HIGHER RISKS

  19. 2. CONSIDER AGE CYCLE- NEW HOTEL MAY BE MORE LIBERAL AS THEY NEED BUSINESS • 3. IN HOUSE OR NON INHOUSE GUEST- EXAMPLE ONLY IN HOUSE GUEST ARE ALLOWED PERSONAL CHEQUE PAYMENT.

  20. FINANCIAL STATEMENTS • OCCUPANCY • AVERAGE RATE • INCOME AND EXPENSES STATEMENT- • RATIO GROSS OPERATING PROFIT TO TOTAL REVENUE • FOOD COST RATIO • BEVERAGE COST RATIO

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