A Dynamic Leader in Today’s Environment

1. A Dynamic Leader in Today’s Environment FGFOA Nature Coast Chapter April 16, 2014 Diane Reichard, CPA, CGMA, CGFO, CPFO

2. Agenda • The Time is Now! • Developing Leaders • Learning Opportunities

3. THE TIME IS NOW!

4. Our World is Changing • Leadership Inspires - Management Controls • Empowerment - Essential To Organizational Performance • Coaching – Essential to Learning • Communications – Essential to growth and change

5. Recruiting Talent • The Baby Boomer exodus puts pressure on talent recruitment efforts: • Have a “quality” HR Manager • Understand “who” are the targeted recruits • Engage your best and brightest employees • Pay competitive wages above the market • Be open to change

6. Retaining Talent • Who should we retain? • Workers that want to keep learning • Those that work even if not financially necessary • If we do not challenge, workers are more eager to retire or change jobs • How can talent be retained? • Organization: training, opportunities, promotions, communication, implement change slowly • Leaders: feedback, supervision, mentorship • Subordinates: certifications, evaluations

7. Leaders Look For Leaders • Market yourself • Learn as much as you can • Participate; be a team player • Cross-train for higher positions • Critique your performance honestly

8. CFO’s – Leaders in Change Management • Business Partners • Change management programs • More than just financial aspects • Skilled and experienced people • Limit success of the project • Rigorous budget and inflexible • Understand value of change

9. What is a Great Leader? ME!

10. Great Leaders • Find Purpose • People First • Develop Awareness • Shun Complexity • Get Personal

11. Developing Leaders!

12. Leadership Defined “Limitless like the ocean are your excellent qualities.” Dalai Lama Leadership – the process of influencing people, by providing purpose, direction and motivation, while operating to accomplish their tasks and improve the organization.

13. Developing Leaders • Leaders must stay focused to: • Motivate • Manage • Mentor

14. Motivation Leads to Empowerment • Motivation – “Everybody at their level wants some control. They want to matter, and they want to make a difference.“ General Bill Creech • Empowerment – When you engage people in organizational decisions, you develop their ownership in the organization and this begets a culture of commitment.

15. Mentoring Leaders • Programs help develop future leaders • Keeps valuable people with the organization that will become leaders • You become an advocate that believes in the person and helps solve problems

16. Transformational Leadership • Emphasizes quality of service • Encourages others to master work processes • Involves others in decision making • Admits error and searches for a better way

17. How to Transform • Instill a sense of pride and value to all employees • Communicate the task and purpose to everyone • Create cohesion through small team involvement • Provide team training to increase trust • Emphasize the importance of all parts of a team • Allow subordinates to share ideas • Learn from mistakes and make improvements

18. Learning is Continuous! • Technology effects an organization • Stay current on certifications • Upgrade software • Update operational functions • An organization is filled with many talents • Value employees to uncover their skills • Award appropriately; both good and bad. • Top-down and Bottom-up communications will increase positive change

19. Bring Out the BEST in People • Believe in people to release potential • Encourage others to expand • Share stories and philosophies • Trust them to make decisions • “A leader produces other leaders.” From John C. Maxwell’s book, Developing Leaders Around You.

20. “Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it’s amazing what they can accomplish.”

21. Leadership Influence • Coaching involves building on strengths • Coaches help employees remove barriers to optimize work progress. • Counseling involves correcting behavior • Counseling helps employees work through problems that affect performance.

22. Positive Feedback • Provide helpful suggestions on how to improve performance • Reinforce desirable behaviors with praise, recognition or rewards that are sincere and specific • Reinforce your belief in their ability to do better and your desire to see them succeed

23. Help others reach potential • When satisfied, you become stagnant • Moving forward is making improvement • Pay attention to get action • Control thought patterns • Choose right habits • Cancel bad habits

24. Thoughts Become Habits Thoughts Actions Decisions Habits

25. Me – A Leader?

26. Learning Opportunities!

27. Limitations Today • Be safe; be careful • Don’t risk • Don’t fail • What will other’s think • Don’t be different • Listens to internal messages

28. Failure • Failure is a detour • Winner admits mistake – learns & corrects • Repeated success breads confidence • Confidence erases fear of failure • Overcome fear by action • Background - no positive reinforcement • Wrong conditioning requires us to make choices to change

29. Great Communicators • Close the loop • Keep the manager updated • Understand the need to be proactive • Realizes the importance to reach out to manager without having to be asked the status

30. Bricks vs. Rocks • All bricks are the same • Size • Material • Weight • Rocks are unique • Various sizes • Shapes • Gems

31. Positive/Negative Game • Can • Expect • Knows • Will make • Positively • Do • You (promoted) • Can’t • Doubt • Don’t Think • Don’t Have • Maybe • Don’t • I (minimize)

32. Effects of Positive Thinking • Completes tasks On Time! • Establishes cohesion • Expands potential • Creates an atmosphere that others enjoy • Allows for a smoother conversation

33. Effects of Negative Thinking • Creates clouds • Is contagious • Blows everything out of proportion • Limits potential • Keeps away joy • Hinders others from a positive response • No one wants to be around you

34. Example Two men look through prison bars • One sees mud • One sees stars • Plane flying • How do you monitor performance • Gadgets • Altitude indicator

35. Get Involved • Specialization vs. experience in various functions of the organization • Broaden your knowledge beyond your strict review of the numbers • All functions within an organization impact the numbers • Understand various aspects that allow you to become a better CFO

36. Get Involved • Network to build relationships • Volunteer with professional and state organizations and local chapters • Self motivation is a crucial skill for success • Planning and organization are important management skills

37. Helpful Hints • Learn all you can (ask questions) • Train others • Be open-minded to technology changes • Surround yourself with smart people • Promote good behavior • Respect everyone

38. Helpful Hints • Accept responsibility (ownership) • Take risk and erase fear of failure • Learn from mistakes • Accept challenges • Solve problems objectively • Communicate ideas with others

39. Contact Information Diane Reichard, CPA, CGMA, CGFO, CPFO Chief Financial Officer/ACM City of Ocala 352.629.8365 dreichard@ocalafl.org