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Competency-Based Performance Management

This refresher module on SMART goals equips participants with the skills to set effective, achievable goals in the workplace. Learn the five components of SMART—Specific, Measurable, Achievable, Relevant, and Time-Based—and discover their importance in facilitating clarity, accountability, and performance excellence. Through practical examples, participants will differentiate between well-written SMART goals and vague objectives. Enhance your goal-setting capabilities and ensure that every goal contributes positively to your responsibilities and professional growth.

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Competency-Based Performance Management

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Presentation Transcript

  1. Competency-Based Performance Management Training Refresher Module: SMART Goals

  2. What are….. Well written goals?

  3. What are SMART goals? S = Specific Single result that is precise and observable M = Measurable Do we have the means to know when it has been achieved? A = Achievable Realistic and attainable; appropriate level of challenge R = Relevant Directly related to responsibilities within the employee’s control T = Time-Based Is the timeline for achieving it specified?

  4. Why SMART goals? Purpose of SMART goals are… • To avoid confusion • To avoid misdirected effort • To have confidence that we are doing a good job • To feel secure in our relationship with our manager • To be accountable ….as well as… • Provide enough detail so that there is no indecision as to what exactly you should be doing when the time comes to do it

  5. Examples SMART • Finish the XXXXX project and submit the report to my manager by November 15 • Complete two of the courses for my XXXXX certificate, with a grade of at least 70%, by May 1 • Reduce response times for XXXXX by XX% by the end of the year • Negotiate with XXXXX to get our prices reduced by at least XX% by June 1 • Not SMART • Complete and submit XXXXX project • Learn more about XXXXX • Improve response time for XXXXX • Reduce vendor expenses

  6. Checklist

  7. How to develop SMART goal writing skills Take the time, go letter by letter Use the one-pager as a memory-jogger Test with a peer Think of likely scenarios and test measures

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