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BAM im Kontext von Saperion Workflow

BAM im Kontext von Saperion Workflow. Projekt der SAPERION AG / QlikTech / FH JOANNEUM. Agenda. About me Motivation Architectural Concept QlikView Prototype Architecture Business Motivation Workflow Scenarios Showcase Outlook. About Me. Name: Gottfried Jocham Born: 1983

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BAM im Kontext von Saperion Workflow

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  1. BAM im Kontext von Saperion Workflow Projekt der SAPERION AG / QlikTech / FH JOANNEUM

  2. Agenda • About me • Motivation • Architectural Concept • QlikView • Prototype Architecture • Business Motivation • Workflow Scenarios • Showcase • Outlook

  3. About Me • Name: Gottfried Jocham • Born: 1983 • Profession: Student at University of applied sciences (FH) JOANNEUM in Graz/Austria • Course of Studies: Information Management • Diploma Thesis: BAM Management Dashboard • Thesis Supervisors: • Prof. Dr. Erwin Zinser (FH JOANNEUM) • DI (FH) Christian Reibnegger (FH JOANNEUM) • Dr. Martin Bartonitz (SAPERION)

  4. Motivation • SAPERION • Visualization of SAPERION Workflow Statistics • Dashboard Functionality with QlikTech™ QlikView • FH JOANNEUM • Implementation of theoretical BAM experience • Architectural Concept • Procedure Model • International cooperation/partnership with innovative companies

  5. Architectural Concept Prozess Konfiguration Business Rules Engine Event Display and Activities Event Processing Engine Coral8 Server StreamBase Server RuleCore Event Engine Business Rules Engine BTS 2006 BTS 2006 Event Channel Common Base Event Format BizTalk Agenten MS Operations Manager Event Source Source: Reibnegger

  6. QlikView • In Memory Business Intelligence Solution • Data Sources • ODBC – OLEDB Sources • Text or Database files (csv,xls,xml,…) • Execution of Load Script • Field Association by QlikView • Highly compressed and optimized Storage in *.qvw Files

  7. Prototype Architecture Event Display and Activities Event Processing Engine Chart & Table Engine Selection Engine In Memory Data Model Event Channel ODBC Event Source

  8. Business Motivation • No „user friendly“ Workflow Monitoring capabilities in SAPERION • Timely Information about current workflows • Incremental Data Loading • Alerts to inform about threshold exceeding

  9. Workflow Scenarios Forward Pull from Groupbox Forward Push into Groupbox Pull from Groupbox Additional Delay! Forward 2. Rework Loop! 3. Reject 4. User not Available  Escalation Automated push into Userbox 4 Possibilities 1. End

  10. Showcase • Workflow Instances monitored • Quality of Service • Duration • Total • Per Activity • Loops • Exceptional Behavior • Bottlenecks • Threshold exceeding of Workflow instance • Alert and Mail

  11. Outlook • Planned work • Extension of Rules • Role based views • Further improvements • Extension of the two middle layers • Message Bus • Rule Engine  Recognition of patterns in Workflow Data • Next SAPERION Release: SAPERION SNMP capabilities for System Monitoring

  12. Thank you for your attention • Gottfried Jocham • gottfried.jocham.ima03@fh-joanneum.at • Christian Reibnegger • christian.reibnegger@fh-joanneum.at • Erwin Zinser • erwin.zinser@fh-joanneum.at

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