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Managing Change

Managing Change. Ronnie Malcolm www.malcolm-international.com. Aims. To provide you with models that aid the process of change management To provide stimulus, ideas and energy to enable action plans To examine reactions to change and improve our ability to mange those

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Managing Change

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  1. Managing Change Ronnie Malcolm www.malcolm-international.com www.malcolm-international.com

  2. Aims • To provide you with models that aid the process of change management • To provide stimulus, ideas and energy to enable action plans • To examine reactions to change and improve our ability to mange those • To illustrate the potential that lies within organisations • To provide tools for extracting that potential www.malcolm-international.com

  3. Aims • What are your aims? • What do you want to get out of the day? • How will you evaluate your time investment? www.malcolm-international.com

  4. Agenda, morning • The only constant is change • A step back to examine the process of change • Change case study – living with change www.malcolm-international.com

  5. Agenda, afternoon • It has nothing to do with fish! • A fishy story – the power of creating a positive future • World Famous Pike Place Fish • What’s your fish? • Actions for managing change www.malcolm-international.com

  6. “The only constant is change” www.malcolm-international.com

  7. Common change factors ALLIANCES COMPETITION FLAT STRUCTURES INTERNATIONAL INFLUENCE TRAINING & DEVELOPMENT CHANGING LEGISLATION MARKETING CUSTOMER DEMANDS BUSINESS COMPLEXITY TECHNOLOGY INCREASING SOPHISTICATION POLITICAL DIMENSION STRATEGY www.malcolm-international.com

  8. Readiness for change • Are we ready for change? www.malcolm-international.com

  9. constraint control contract compliance stretch support trust discipline Sumantra Ghoshal OLD? NEW? www.malcolm-international.com

  10. A step back to examine the process of change www.malcolm-international.com

  11. Initial excitement Energy Denial Shock Enhanced performance Anger Action Blame planning Acceptance (of reality) Self blame Pit of confusion Time On Death and Dying Source: E Kubler-Ross, With varying willingness to engage across the population Typical stages of change www.malcolm-international.com

  12. Defining Reality www.malcolm-international.com

  13. Charles Handy • What are the organisation’s strengths and talents? • Its weaknesses? • What sort of organisation does it want to be? • What does it want to be known for? • How will its success be measured, by whom and when? • How does it plan to achieve this? www.malcolm-international.com

  14. Understanding the current situation Organisation Organisation Resources Individuals External environment Image & Identity Relationships www.malcolm-international.com

  15. Strengths Weaknesses Opportunities Threats SWOT Analysis www.malcolm-international.com

  16. Force field analysis www.malcolm-international.com

  17. What do people want to see more of? What do people want to see less of? More of / Less of www.malcolm-international.com

  18. Rich pictures www.malcolm-international.com

  19. The twenty word test • In no more than 20 words describe the current situation • In no more than 20 words describe the situation you want • What needs to change? www.malcolm-international.com

  20. Living with Change www.malcolm-international.com

  21. The problem: Junk food Obesity Social skills Behaviour Lack of food knowledge The manifesto: The meal’s the deal Ban the junk Big love to dinner ladies! Teach kids about food Double the money Jamie Oliver’s School Dinners Project www.malcolm-international.com

  22. Living with Change • Jamie Oliver – a Man with a Mission • Responses to Change • Reject • Resist • Reflect • Resolve www.malcolm-international.com

  23. It has nothing to do with FISH! www.malcolm-international.com

  24. Agenda, afternoon • It has nothing to do with fish! • A fishy story – the power of creating a positive future • World Famous Pike Place Fish • What’s your fish? • Actions for managing change www.malcolm-international.com

  25. play • make their day • be there • choose your attitude www.malcolm-international.com

  26. More? • Visit: • Pike Place Fish, 86 Pike Place, Seattle, WA 98101 • www.pikeplacefish.com • www.bizfutures.com • Catch (A Fishmongers Guide to Greatness) • When Fish Fly • pdf article www.malcolm-international.com

  27. Actions • Ideas • Intentions • Actions • What actions will you take for Managing Change? • How will you get the best out of your investment in this day? www.malcolm-international.com

  28. www.malcolm–international.com Ronnie Malcolm www.malcolm-international.com

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