Change Leadership Policies that Empower Performance, Review, and Reward Job classifications, roles, and responsibilities

2. Change Leadership • Policies that Empower • Performance, Review, and Reward • Job classifications, roles, and responsibilities • Skill Versatility • Teamwork

3. Phase 1: Learn (Organizational Understanding and Readiness) • Leadership understanding of organizational development and culture change • Situation Analysis • Baseline assessment • SWOT • Customer Expectations • Business Expectations • Establish the need for • change • Establish Why change • Establish sense of urgency • Create Steering Team • Leadership development • Change leadership training • Change Awareness and Readiness • Id and build infrastructure to support • the change • Develop communication Plan to support organization and strategy change Forces of Change Situation Analysis Develop Organizational Structure • Man • Job Relations • Job Instructions • Job Methods • Machine • Maintenance Excellence • Capacity/Constraints/Demand Plan • 6 Big Losses • Material • Inventory, BOM, routing, specification accuracy • Plan and Scheduling • Handling methods • Supply chain quality • Methods • Visual control, KPI tracking and countermeasures • PSDM/PDCA, critical process audits, 7 quality tools • COQ, cost system and standards • Daily Management System in place Achieve Stability

4. Phase 2: Focus (Structure to Transform) • Vision • Long Range Strategic Plan • Strategy Deployment/BTO • Training to build leader change • readiness and capacity • Communication plan execution • Leadership commitment & trust coaching • Organizational structure, process, culture, people, and measures/rewards refinement to support strategy • Performance and Reward system alignment • Policies and Procedures alignment • Create VSM • Current • Future • Ideal • Develop Implementation Plan – (includes connecting with VSM and AOP’s) • Analyze for impact • Translate insights to operational terms • Quality defect Pareto analysis / Develop QCP • Launch ongoing training program • Benchmarking Define Strategy and Vision • Prepare organization to support execution • Focused initiatives and objectives/Priority Matrix • Structured reviews • Leadership by example to demonstrate • the old ways are gone • Structured engagement events/RIE • Timely specific training • Establish Teams • Cross Functional Ownership • Workplace organization/visual management • LDMS • Critical Thinking/A3/RCA Identify Improvement Opportunities and Develop Plans Enable Structured Action

5. Phase 3: Align (Implement and Execution) • Extending the VS to suppliers • FMEA’s performed on existing critical processes • Modular Design • Value Stream Accounting • Consolidate and lessons learned • Center for Healthcare Excellence with institutionalized patient experience focus • Transition of Care • Capacity flexing to Demand Takt • Process Capability initiatives • Line Stop • Escalation Review process Institutionalized Operations Excellence • Empowered Teams • Standard Work • Skills Versatility • Pull/1 for 1 • Quick Change Over • Quality at Source • TPM • Ergonomics Improvement Plan • Visual Leadership and communication • RIE (5-day change event) • Create value stream aligned • management structure Continuous improvement Implement For Short Wins

6. Phase 4: Institutionalized (Continuous Competitive Advantage) • Center of Excellence (COE) • Zero New Product Launch issues • World Class Benchmarking • Customer Directly linked to Order Process • Integrated VOC • Sustained practices and behaviors • Build system of refinement and continuous improvement Achieve Competitive Advantage Six Sigma Product & Processes • Institutionalized Six Sigma across functions • Supplier Performance Management • Build to end-customer demand • Early Supplier NPD Involvement • Value Added services to Customers – Total Solutions Feedback Integration • Communication Plan • Best practice/lessons learned reviews • Extended value chain engagement • Re-assessment • Feedback integration • Self directed work teams • Enlightened leadership • Expectation reinforcement

7. Healthcare Excellence Leadership Roadmap • Communicate • Champions Best practice & • Lessons Learned • Engages Extended Value • Chain ownership • Integrates Feedback • Mentors Self Directed • Work Teams • Monitors Supplier • Performance • Conducts VOC • Enlightened Leadership of COE • Strategic thinking • Champions Strategy Deployment • Identify innovation and new • business • Creating and articulating vision • Creating strategic alignment • Leading culture • Catalyzing change • Developing value in others • Communicate • Coaches Empowered Teams • Facilitates RIEs • Conducts Structured Reviews • of Initiatives • Leadership by Example • Coaches others on Improvement • Tools & Techniques • Operations Champion on Waste • Champions OpX to Extended • Value Stream • Performs FMEAs • Lean Certification • Conduct Strategy Deployment • Build relationships • Think and act systematically • Manage organizational complexity • Implementing change • Taking risk • Visionary • Understand Organizational • Development and Change • Lean change awareness & • readiness • Lead with purpose • Conduct HCX assessment • Establish Why change • Establish Vision & Urgency • Complete OEL training • Establish Communication • plan • Create Infrastructure for Change • Establish ELT • Ensure CAP is in place • Establish Customer • expectations • Business knowledge • Communicate • Establish credibility • Interpersonal savvy • Resolving conflict • Learning to delegate • Benchmarks • Create Training Plan • Builds leadership • commitment • Assist Strategy Deployment • Establish Teams • Facilitates change efforts • Policy and procedures • Organizational structure • for Value Streams • Facilitates VSM • Creates Implementation • Plan • LDMS Established • Embraces change Align Learn Focus Institutionalize Continuous Competitive Advantage Organizational Understanding Structure to Engage Transformation

8. LES HR/OD Value Stream Roadmap • Communicate • Enlightened Leadership of COE • Strategic thinking • Multiplying • Leading culture • Catalyzing change • Escalation process and feedback • Developing value in others • Organization Effectiveness • pyramids/ assessments • Knowledge management • Communicate • Lean Certification • Mentoring Self Directed • Work Teams • Strategic Alignment • Build relationships • Pay system • Coaching/Mentoring • Reward & recognition process • Succession planning • 360 review • Job enhancement • Manage organizational complexity • Understand Organizational • Development and Change • Lean change awareness & • readiness • Establish Why change • Establish Vision & Urgency • Establish Communication • plan • Job descriptions • Create Infrastructure for Change • Establish ELT • Modeling • Business knowledge • Emotional cycle of change • SWOT • Organization Effectiveness • pyramids/ assessments • Span of control • RACI Matrix • Communicate • Resolving conflict • Critical thinking • Create Training Plan • Assist Strategy Deployment • Team dynamics • Facilitates change efforts • Policy and procedures • Organizational structure • for Value Streams • Motivating/engaging • Hiring/termination process • Performance Review process • Leading change • Articulating vision • Skill flexibility • Core competencies Align Learn Focus Institutionalize Continuous Competitive Advantage Organizational Understanding Structure to Engage Transformation