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XSELLerator

XSELLerator. Performance Management Solution. Doug Pearson NSS Corp dpearson @nsscorp.com www.nsscorp.com 603-296-2909. If you can measure it, you can manage it. What Our Customers Say. Coaching has improved Cross-selling has increased Information is more timely and credible

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XSELLerator

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  1. XSELLerator Performance Management Solution Doug Pearson NSS Corp dpearson@nsscorp.com www.nsscorp.com 603-296-2909

  2. If you can measure it, you can manage it

  3. What Our Customers Say • Coaching has improved • Cross-selling has increased • Information is more timely and credible • Information is easily accessible • Increased flexibility of processing – monthly/weekly/daily • Improved sales management capability • Higher quality and quantity of referrals from Tellers • Increased referrals across business units

  4. Features • Sales tracked by employee and location • Multiple views of sales performance • Extended cross-sell session • Referral routing with e-mail • Automated referral matching to sales • Ranking reports • Many incentive program options • Expanded metric definition • Scorecard Management

  5. Performance Metrics • Sales – units and dollars • Referrals • Cross-sell • Financial Ratios – ROA • Percentages – ROE • Profitability • Net Deposit Growth • Non-interest Income • Mystery Shopping • Customer Satisfaction

  6. Branch ManagerScore = 101.75

  7. People Front Line Personnel Back Office Personnel Management Job Classes • Teller • FSR • Branch Managers • Assistant Branch Managers • Commercial Lenders • Mortgage Lenders

  8. Granite Financial Bank

  9. Where Do We Get The Data?

  10. Look at the Solution - Demonstration Five Perspectives • Teller ……………Tom White • FSR ………………Ken Able • Branch Manager …….Don Smith • Retail Executive …….Oscar Taylor • Administrator

  11. Customers

  12. SubscriptionPricing With subscription pricing there is a one-time set-up fee of $4,900 Pack size is the total number of employees tracked and managers accessing XSELLerator

  13. Software as a Service Pricing • Pack Set-up Monthly • 25 $2,450 $1,000 • 50 $2,650 $1,200 • 100 $3,050 $1,600 • 150 $3,450 $2,000 • 200 $3,850 $2,400 • 250 $4,250 $2,800 • 500 $6,250 $4,800

  14. NSS Performance Management Solutions • StaffPro • Analyzing branch staffing levels • Scheduling staff • SalesCoach • Sales Management tool • Sales meeting management

  15. XSELLerator A Performance Management Solution To Achieve Sales and Service Excellence Doug Pearson NSS Corp dpearson@nsscorp.com www.nsscorp.com 603-296-2909

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