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Discover the journey of innovation and excellence in small to medium enterprises (SMEs) through the insights of Ogie Sheehy, CEO of ViClarity. With a rich background at industry giants like NEC, HP, IBM, and Dell, Sheehy emphasizes a user-focused approach to problem-solving. He shares key findings on the importance of simplicity, accountability, and agile methodologies in developing Automated Management Solutions (AMS). Learn valuable lessons on engaging users, avoiding reinvention, and fostering cultural changes that drive continuous improvement and innovation in business.
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Innovation Excellence in SME’s Ogie Sheehy CEO, ViClarity April 2012
Background • Career • NEC -> HP -> IBM -> Dell • Key Findings / Messages • Business User Focus • Solving real problems • Simplicity / Accountibility • Drivers to start-up
Automated Management Solutions (AMS) The Journey Performance Management Contractor Management Strategic Performance Management Retail Management Compliance Management Healthcare Standards Compliance HR Employment Law Today 2008 2009 2010 2011
Clear Vision • Continuous Innovation • Starting point -> end position • Agile approach • Passion • Must demonstrate value ($/€) • Talk directly to the user • Customer visits (story) • Proto typing • Cultural change – think differently
Clear Vision BIG Small Build Think
Development Methodologies • Outsourced Approach / Lean • Cost / Speed • Team • User driven requirements Vs Technologies • Key Feature set (Min Viable build) • High Value Add Feature • Simplicity, Simplicity, Simplicity • Low complexity (Story)
What worked well and didn’t… • Early User Engagement • Free resources /mock-up tools • First Key Customer • Outsourcing Team • Talk to People • One Man Show - lonely • Management of my time • International Markets • Inexperience on Investment Worked well Didn’t work
Key Take Aways • Avoid recreating what others do better than you • Listen to the user – they will make you successful • Surround yourself with people better than you • Focus on what you do well and don’t try to do everything • Innovation doesn’t have to be complex • Continuously Improve