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CHR Approach to Data Using PDCA Cycles Estella Manuel RN PHN Kathy Antone PHN Program Coordinator

OBJECTIVES. Verbalize the importance of NDW reportingIdentify important Elements to include in CHR PCC documentationStreamline PCC documentation

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CHR Approach to Data Using PDCA Cycles Estella Manuel RN PHN Kathy Antone PHN Program Coordinator

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    1. CHR Approach to Data Using PDCA Cycles Estella Manuel RN PHN Kathy Antone PHN Program Coordinator

    2. OBJECTIVES Verbalize the importance of NDW reporting Identify important Elements to include in CHR PCC documentation Streamline PCC documentation & Submission process to insure accurate NDW reporting

    3. IMPROVING PROCESSES Key Considerations: Choose the process/initiative that has an impact on the patient/Community. Pilot the change/update process before full roll-out Policy may need to be updated to reflect the change/update practice

    4. FOCUS-PDCA Performance Improvement Model

    5. GROUP ACTIVITY

    6.

    7. FOCUS-PDCA-CHR PCC DOCUMENTATION

    8. FOCUS-PDCA-CHR PCC DOCUMENTATION Continued

    9. Approval of the PHN Director. Education/Training of PCC Entry/Coding. Time Allocated to format new PCC forms.

    10. FOCUS-PDCA-CHR PCC DOCUMENTATION Continued

    11. FOCUS-PDCA-CHR PCC DOCUMENTATION Continued

    12. FOCUS-PDCA-CHR PCC DOCUMENTATION Continued

    16. FY COMPARISON

    17. GROUP ACTIVITY

    18. REFLECTIONS Improved timely and accurate data submission to NDW Appropriately reflects the services rendered to community members Despite varying changes to the documentation format. It was the CHRs perception/concept that was changed

    19. CHR satisfaction of being valued in Process Improvement CHR satisfaction with documentation standards Improved Data based Annual Performance Evaluation Improved PHN program by the addition of 3 new CHRs REFLECTIONS

    20. WORDS OF INSPIRATION Change is always hard but if you really look at it, if we really didnt like change, we would still be the community where the men worked hard everyday to provide for their homes and the women their families; get together during community gatherings, dances, and traditional ceremonies and shared good times, played sports to grow strength and skills to our youth and always wished well of our neighbors. But, we have accepted change, so as much as we have hoped to resist change, we have resisted nothingbut we can move forward, voice our concerns, and be open to accept the challenge to change, but change for the better.we owe that to our people. Louis J. Manuel Jr. Chairman, Ak - Chin Indian Community

    22. THANK YOU

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