1. Knowledge base increased Making a difference: evaluating and assessing impact Jean Barclay Based on: Making a difference: funding financial inclusion An external evaluation of the Friends Provident Foundation’s Financial Inclusion Funding Programme 2005 to 2012, by Margaret Bolton and Jean Barclay

2. Focus on • The evaluation methods used • 5 key lessons for the Foundation • Challenges in evaluating foundations • What can help? …………………………………… Useful references: • www.outcomemapping.ca • Trying Hard is not Good Enough: How to produce measurable improvements for customers and communities, M Friedman, Trafford Publishing, Canada (2005)

3. What methods were used? • Grouping projects by purpose • Results accountability approach: how much was done, how well was it done, did it make any difference? • Qualitative interviews with experts/sample of funded projects, plus project data/evaluations • Building on knowledge of staff/trustees • Evaluation framework derived from “outcome mapping” techniques

4. Mapping whose outcomes?

5. What are 5 key lessons for FPF? • Articulating knowledge base / building learning around a “theory of change” • Deciding what to fund and who to target: financial inclusion or financial capability? • Sustainability of services funded • Commissioning vs open funding programmes • Focus for strategic impact: balance of funding across research, infrastructure and service delivery…supported by FPF communications/dissemination/championing

6. Evaluating foundations: how to TACKLE the challenges? Theory of change Attribution Championing Knowledge base Learning External environment