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Survey Analysis of Internet Access Provision by Telecommunication Companies

This report presents the findings from a comprehensive survey conducted among various internet service providers, including 8 cable companies, 21 telephone companies, and 37 telecommunications companies. The study examines the methods of internet access provided, additional broadband services offered, customer pricing expectations for higher-speed internet, support for unbundled access to broadband wireline services, and the extent of broadband service availability across different customer bases. The results provide valuable insights into the current landscape of internet service provision and market demands.

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Survey Analysis of Internet Access Provision by Telecommunication Companies

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Presentation Transcript

  1. Survey for Providers Received: 8- Cable companies 21- Telephone companies 37- Telecommunication companies 2- CLEC 14- Do not provide service in MI

  2. Cable Companies

  3. Q1: What methods do you provide for Internet access? • A. Cable modem • B. DSL • C. telephone modem • D. Other

  4. Q2: Do you provide additional broadband services along with the Internet access? • A. Yes • B. No

  5. Q3: How much would you think customers would pay for higher speed Internet access? • A. $20.00 • B. $40.00 • C. Above $50.00 • D. Depends

  6. Q4: Would you agree with unbundled access to broadband wireline services? • A. Yes • B. No

  7. Q5: Do you provide unbundled access to broadband services? • A. Yes • B. No

  8. Q6: Do you provide broadband services to any customer in all your telephone exchanges? (If you limit the service in any way, to certain customers, answer NO) • A. Yes • B. No

  9. Q7: If NO to Q6, what % of your customer base has access to broadband services? • Range from 0% up to 100% • Answer not applicable is because telephone busted service

  10. Q8: Have you had requests for broad band services that you could not provide service to meet? • A. Yes • B. No

  11. Telephone companies

  12. Q1: What methods do you provide for Internet access? • A. Cable modem • B. DSL • C. Telephone modem • D. Other

  13. Q2: Do you provide additional broadband services along with the Internet access? • A. Yes • B. No

  14. Q3: How much would you think customers would pay for higher speed Internet access? • A. $20.00 • B. $40.00 • C. Above $50.00 • D. Depends

  15. Q4: Would you agree with unbundled access to broadband wireline services? • A. Yes • B. No

  16. Q5: Do you provide unbundled access to broadband services? • A. Yes • B. No

  17. Q6: Do you provide broadband services to any customer in all your telephone exchanges? (If you limit the service in any way, to certain customers, answer NO) • A. Yes • B. No

  18. Q7: If NO to Q6, what % of your customer base has access to broadband services? • Range from 0% up to 100% • Using other facility (e.g. Charter Cable Company) to provide service to customers

  19. Q8: Have you had requests for broad band services that you could not provide service to meet? • A. Yes • B. No

  20. Telecommunication companies

  21. Q1: What methods do you provide for Internet access? • A. Cable modem • B. DSL • C. telephone modem • D. Other

  22. Q2: Do you provide additional broadband services along with the Internet access? • A. Yes • B. No

  23. Q3: How much would you think customers would pay for higher speed Internet access? • A. $20.00 • B. $40.00 • C. Above $50.00 • D. Depends

  24. Q4: Would you agree with unbundled access to broadband wireline services? • A. Yes • B. No

  25. Q5: Do you provide unbundled access to broadband services? • A. Yes • B. No

  26. Q6: Do you provide broadband services to any customer in all your telephone exchanges? (If you limit the service in any way, to certain customers, answer NO) • A. Yes • B. No

  27. Q7: If NO to Q6, what % of your customer base has access to broadband services? • Range from 0% up to 85%

  28. Q8: Have you had requests for broad band services that you could not provide service to meet? • A. Yes • B. No

  29. Services not in MI

  30. Q1: What methods do you provide for Internet access? • A. Cable modem • B. DSL • C. Telephone modem • D. Other

  31. Q2: Do you provide additional broadband services along with the Internet access? • A. Yes • B. No

  32. Q3: How much would you think customers would pay for higher speed Internet access? • A. $20.00 • B. $40.00 • C. Above $50.00 • D. Depends

  33. Q4: Would you agree with unbundled access to broadband wireline services? • A. Yes • B. No

  34. Q5: Do you provide unbundled access to broadband services? • A. Yes • B. No

  35. Q6: Do you provide broadband services to any customer in all your telephone exchanges? (If you limit the service in any way, to certain customers, answer NO) • A. Yes • B. No

  36. Q7: If NO to Q6, what % of your customer base has access to broadband services? • 80%

  37. Q8: Have you had requests for broad band services that you could not provide service to meet? • A. Yes • B. No

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