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The WASD Board of School Directors received a comprehensive update on communications efforts as of August 27, 2019. Key initiatives include the implementation of Boro Blast to replace SchoolMessenger, a new WASD website, and enhancements to internal communication through the WASD App. Survey results indicate that approximately 75% of parents feel the district communicates well, with ideas for improvement highlighted, including increased electronic communication and better marketing of the WASD App. Overall, the update emphasizes ongoing efforts to enhance communication with families and staff.
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WASDCommunications Team Update for the WASD Board of School Directors August 27,2019
Committee inplace • WASDScripts • Boro Blast to replace SchoolMessenger Phone - Text -Email • New WASDWebsite • WASDApp • ParaeducatorAdvisory • Updated Emergency Cards to reflectBoro Blast preferences Accomplishments
2019WASD Parent/Guardian Communications SurveyResults
2018 Is the districtdoing a good job communicating with thepublic? 2019 About 75% of respondentsagree About 62% of respondentsagree
2019 2018 Is your child’s schooldoing a good job communicating with thepublic? About 76% of respondentsagree About 64% of respondentsagree
2019 If you contacted your child’s teachervia phone or email in the pastyear,howoftendidtheteacherrespondwithin24hours? 2018 About 74% of respondentsagree About 86% of respondentsagree
District2018 District2019 School2018 School2019 Modes of Communication Used byFamilies # 1 SchoolMessenger #1Preferred # 1BoroBlast #2Preferred # 1 SchoolWebsite #2Preferred # 1BoroBlast #2Preferred #2Email #1Preferred #2Website #3Preferred #2 WASDWebsite #3Preferred #2 Letters fromSchool #4Preferred #2Email #1Preferred #3 Sapphire Community WebPortal #4Preferred #3 Sapphire Community WebPortal #3 Sapphire Community WebPortal #3Website #4Preferred #4 SchoolMessenger #3Preferred #4 Email fromTeacher #1Preferred #3PreferredwasLettersenthome #2 Preferred wasEmail 10
Opportunities for Improvement -OFIs • 2018 • More ElectronicCommunication • Frustrations with SchoolMessenger • SchoolWebsite • RemindApp 2019 • Informationondistrictwebsiteneedstobemore intuitive • Documents sent home also availableelectronically • More frequent updates about schoolhappenings • LimitnumberofitemsonBoroBlastcalls • Papers sent home from WAMS& WASHS • Better marketing of WASDApp 11
2018 Staff SurveySummary 2019 • 81%rateDr.Klineasa4/5or5/5at keeping staff updated onWASD • 62.2% rated 4/5 or 5/5 in their satisfaction to provide feedbackto districtadmin • 83.5% think district staffdoes a good job communicating withstaff • 74.7%rate Dr. Kline as a 4/5 or 5/5 at keeping staff updated onWASD • 53.8%rated4/5or5/5intheirsatisfactionto provide feedback to districtadmin • 80.1% think district staffdoes a good job communicating withstaff • 68.1% rated 4/5 or 5/5 in their satisfaction to provide feedbackto schooladmin • 74.1% think their school is doing agood job communicating with staffmembers - 62%rated4/5or5/5intheirsatisfactionto provide feedback to schooladmin - 77.2%thinktheirschoolisdoingagoodjob communicating with staffmembers 14
Opportunities for Improvement -OFIs • 2018 • Develop methods to share survey resultsand resulting changes withstaff • Continue to provide various opportunitiesfor staff input to beheard • Improved communication with supportstaff • Decrease last minute changes/announcements 2019 • Increase opportunities for face-to-face interaction betweenadminofalllevelsandallemployeegroups • Defineandimplementaplanfordisseminating administrativedecisions • Decisions/changesneedtobecommunicatedina timelymanner • Improved communication with supportstaff 16