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Sergio Rodriguez, a pioneering advocate for diversity, equity, and inclusion, embodies a journey that extends beyond professional achievements to become a powerful catalyst for positive change.<br>
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06. Cover Story Sergio Rodriguez Navigating the World, Navigating Inclusion
Contents: 18. Brad Baumoel Championing the Cause for Inclusivity and Equity 22. Pips Bunce Leading at the Intersec?on of Technology and Inclusivity 30. Steven Del Gaizo Driving Innova?on and Diversity in Self-Driving Technology 34. Steven Garibell A Catalyst for Financial Inclusivity Articles Articles The Rainbow Connec?on! How Corporate Voices Amplify 26. LGBTQIA+ Advocacy Behind the Pride! Ongoing Challenges for LGBTQIA+ 38. Entrepreneurs
t takes no compromise to give people their rights. It takes no money to respect the individual. It takes no I political deal to give people freedom. It takes no survey to remove repression." - Harvey Milk Amidst a world where the richness of diversity is both a Not Just potent strength and a source of profound beauty, LGBTQIA+ leaders persist in shattering limitations, questioning conventions, and becoming catalysts for change. The trailblazing odyssey of those within this Pride Month community serves not only to metamorphose their own lives but to redefine the very essence of leadership itself. As we reflect on the courage it takes to be an LGBTQIA+ leader, one cannot ignore the transformative impact these individuals have on the broader narrative of leadership. Their stories are not just about representation but about resilience, authenticity, and an unyielding commitment to progress. From corporate boardrooms to political arenas, these leaders navigate challenges with a unique perspective that transcends traditional norms, fostering innovation and inclusivity. The question that lingers is not just about the acceptance of diversity in leadership but about the acknowledgment of the invaluable contributions that arise when authenticity is
celebrated. Can we truly claim to champion diversity if we fail to recognize and elevate the voices of LGBTQIA+ leaders? As we honor the accomplishments of LGBTQIA+ leaders in our latest edition of The CIO World titled "Top 10 OUTstanding LGBTQIA+ Leaders to Follow,"we find ourselves contemplating the continuous path towards true inclusivity. Their narratives prompt us to reassess our preconceived notions, envisioning a world where leadership transcends stereotypes and is instead shaped by the rightfulness and persistence of those who define it. How, as a society, can we elevate the voices of these leaders not solely during Pride Month but consistently throughout the year, nurturing a culture that cherishes the diversity inherent in leadership? Have a great read ahead!CIO
Navigating the World, Navigating Inclusion Progress emerges when we embrace empathy to grasp diverse lived experiences, courage to voice our opinions, and dedication to growth. Your voice matters, so use it to elevate others.
Empowering Diverse and Authentic Journeys around the Globe! assion has a unique ability to ignite inspiration, motivation, and perseverance. It lights up our inner P fire, urging us to dream big and work towards meaningful achievements. This very passion also holds the potential to bring about positive change—change that can make a difference in people's lives, communities, and the world as a whole. Sergio Rodriguez, a pioneering advocate for diversity, equity, and inclusion, embodies a journey that extends beyond professional achievements to become a powerful catalyst for positive change. Sergio's journey commenced at Deloitte, a prominent player in the business and finance world. Armed with a degree from the University of Notre Dame, he joined Deloitte's tax practice in 2012, eager to make his mark. However, he also felt equally anxious as he was acutely aware of the challenges associated with navigating workplace culture as a young Latino gay man. Amid this fear and uncertainty, Sergio, as an entry-level tax consultant, found solace and empowerment within Deloitte's LGBTQIA+ and Allies employee resource group (ERG). This moment ignited his passion for diversity, equity, and inclusion. This transformation from uncertainty to empowerment set him on a trajectory to empower others and cultivate a sense of belonging in the workplace. Motivated by a desire to transform the corporate landscape, He assumed leadership roles within the LGBTQIA+ and Allies ERG. Here, he embarked on a mission to raise awareness and foster an inclusive environment for LGBTQIA+ professionals. His efforts resonated far beyond the ERG, illustrating the profound impact that even small actions can have on cultivating a sense of belonging and empowerment. As Sergio's journey unfolded, he recognized the transformative power of creating spaces that celebrate and nurture authenticity. His experiences within Deloitte's LGBTQIA+ and Allies ERG showcased the far-reaching effects that emerge from empowering individuals to thrive as their authentic selves. These realizations fueled his ambition to drive systemic fairness programs and amplify the voices of marginalized communities.
Simplifying Global Work for Mobile Workers Join us as we delve into Sergio's story, uncover the influence of his initiatives, and gain insight into his vision Sergio is resolute in simplifying the complexities of global for a future where authenticity is celebrated, diversity is work for his clients' mobile employees. His teams offer embraced, and workplaces become havens of inclusivity! invaluable assistance in navigating the intricate terrain of tax reporting, compliance, and withholding obligations Championing Diversity, Equity, and Inclusion across numerous jurisdictions. Additionally, they engage in strategic consultations with a client's HR and mobility Sergio, a Senior Manager at Deloitte Tax LLP, seamlessly teams, aiming to optimize vendor management, policies, merges his extensive tax knowledge with a resolute and programs with an added lens of equity. dedication to promoting Diversity, Equity, and Inclusion (DEI). He spearheads the Global Workforce Diversity, His ultimate aim is to help organizations eliminate systemic Equity, and Inclusion Solutions team, collaborating closely barriers, enabling globally mobile talent to flourish. with clients to offer guidance on aligning their global Whether it involves streamlining cumbersome procedures mobility programs with their broader inclusion objectives. or coaching managers on cultivating inclusive leadership in foreign settings, every interaction is viewed as an With over a decade of experience assisting clients in opportunity to enhance the employee experience. His managing their mobile workforces and providing insights passion lies in delivering excellence infused with care and on global assignee tax compliance, he offers a unique empathy, allowing his clients to focus on making a perspective. He comprehends the pivotal role that strategic meaningful impact. talent mobility can play in either advancing or impeding progress towards achieving fairness and inclusivity.
Mission to Foster Inclusivity in Global Workforce global experiences, he empathizes with the mobile Mobility workforce, forming a solid foundation for facilitating cross- border understanding and building trust. Sergio is Sergio is unwavering in his resolve to address common convinced that by bridging cultural gaps, he can unlock the challenges in the global workforce, such as the lack of innovative potential that diverse perspectives bring to diversity in global positions, unfair assignment packages, organizations. and inadequate cultural training. He empowers clients to recognize that their mobility programs can effect tangible He is dedicated to promoting inclusive mobility and change. By conducting thorough assessments, gathering creating an environment where professionals from diverse insights from a diverse range of talent, and providing backgrounds can succeed and thrive wherever they may be. personalized recommendations, Sergio aims to promote With his distinctive background and language skills, he can inclusivity at every step of the assignment process. He connect with talent on a deeper level, providing support and firmly believes that by maximizing the potential of strategic empowerment throughout their international assignments. talent mobility, organizations can dismantle obstacles and Sergio's goal is to cultivate global workforces that value unlock new possibilities. diversity and leverage it as a strength. He comprehends the significance of fair and equitable Mobilizing Global Mobility for Diversity and Inclusion mobility, and he is fervent about educating leaders on this subject. He emphasizes how equitable mobility can In his leadership capacity, Sergio aims to demonstrate how positively impact representation, innovation, and overall global mobility strategies can contribute to promoting business success. He collaborates closely with clients to diversity, equity, and inclusion in organizations. His initiate these crucial conversations and encourages them to primary objective is to reshape how companies perceive continually enhance their practices. He is firm in his belief talent mobility by emphasizing its potential to enhance that every organization has the potential to excel in diversity in leadership roles and dismantle barriers. promoting inclusivity on a global scale, and he is steadfast in his commitment to driving this transformation. The solutions offered by Sergio and his team are designed to bring about transformative change by motivating Bridging Gaps in Global Workforce Mobility organizations to reevaluate their programs, practices, and policies with inclusivity in mind. He feels privileged to Sergio's upbringing in a family that frequently relocated collaborate with a dedicated team that shares his passion for ingrained in him a profound sense of cultural agility from creating a more equitable system in partnership with clients. an early age. Leveraging his fluency in Spanish and his rich Through candid conversations and a commitment to gradual progress, they aspire to inspire enduring changes within organizations. Observing their solutions resonate and empower organizations to reflect on the diverse world around them is what propels him in his journey toward a more inclusive future. Being authentic can be one of your most powerful assets. Cultivating Empathy and Inclusion Through Global Be receptive to leading by listening ?irst, Experiences recognizing each individual's humanity, Sergio's upbringing in Costa Rica and subsequent global and inspiring others through small travels have profoundly shaped his character. These yet consistent acts of inclusive courage. experiences have instilled in him invaluable qualities like Leaders frequently possess more in?luence empathy, adaptability, and cultural agility from a young age – qualities needed to make connections and friendships in to drive change than they realize. new cities and schools. His journey through diverse environments taught him the importance of small gestures in nurturing connections and averting alienation.
His early life experiences kindled his passion for bridging gaps and ensuring that individuals, regardless of their differences, feel a sense of belonging. However, his upbringing in a culture with certain "machista" aspects also left an imprint. Constant criticism and scrutiny over his actions, even as simple as the way he walked or talked, made Sergio anxious and hypervigilant. Nevertheless, these painful encounters endowed him with a profound sense of empathy. Having undergone the pain of being marginalized for being different, Sergio developed an extraordinary ability to comprehend perspectives beyond his own. His ultimate aspiration is to create safe and inclusive spaces, sparing others the pain he endured. Pivotal Moments Sergio's life journey has been shaped by a sequence of pivotal moments, each imprinting a profound mark on his outlook and values. From a tender age, navigating diverse cultures and viewpoints cultivated in him a deep sense of empathy and adaptability but they also made him anxious and hypervigilant. These early experiences imparted the significance of understanding and embracing differences. A transformative juncture in Sergio's life was discovering a supportive community within Deloitte's LGBTQIA+ and Allies group. This empowerment enabled him to bring his authentic self to the workplace, allowing him to flourish both personally and professionally. Through this group, he also built an incredible network of people including sponsors, mentors, and most importantly, some of his closest friends. One of the most poignant moments arrived in the aftermath of the devastating Pulse nightclub attack in 2016. This tragedy fundamentally transformed Sergio's perspectives on leadership, advocacy, and purpose. The devastating event hit close to home, as it targeted the LGBTQIA+ community – a community that Sergio mentions is strongly tied to his personal identity. It was a stark reminder of the challenges and dangers that the community still faces despite progress in many areas. In the aftermath of the tragedy, he felt a renewed sense of urgency and responsibility. This conviction propelled him to be even more open, vocal, and unapologetic about his own identities, both within his professional circles and the wider world. Sergio saw his visibility as a form of resistance against the prejudices and biases that contribute to such acts of violence. He understood that his visibility wasn't just about his own
Sergio ardently believes that progress stems from collective courage. It requires consistently speaking out and showing up authentically, even when confronted with challenges. He is consistently inspired and motivated by the increasing number of leaders embracing the notion that their uniqueness is their source of strength and impact. Fostering Inclusion and Empowering Authentic Journeys Several years ago, Sergio received an unexpected email from a coworker he had never met, working in a different office. In that email, the coworker shared a deeply personal story about grappling with gender identity and the initial isolation they felt when they first started working. However, they went on to explain how Deloitte's LGBTQIA+ inclusion efforts, in which he played a pivotal role, had made them feel less alone. His visibility and support were crucial components of their journey towards summoning the courage to transition at work. This heartfelt message profoundly moved him and remained a constant wellspring of motivation. It reminded him of the profound influence that his endeavors to expand inclusivity can exert on individuals' lives. It reinforces his commitment to consistently push boundaries and establish a workplace where everyone can flourish as their authentic selves. comfort but about creating a safer environment for all those who have been marginalized and targeted. Inclusion is not about awards; He credits these pivotal moments, among many others, as having played an instrumental role in shaping him into the it's about people feeling empowered inclusive leader he is today, committed to making a positive to carve their own path. My proudest impact on the world. legacy is knowing that my visibility aided colleagues and strangers alike Proud Legacy of LGBTQIA+ Advocacy in feeling recognized, secure, and Sergio takes immense pride in the wide-ranging impact of celebrated for who they are. Their his initiatives aimed at amplifying LGBTQIA+ visibility. authentic journeys also fuel my own. While these contributions may seem individually modest, the ripple effects they generate are formidable. His proudest instances involve hearing stories of individuals who felt recognized and empowered to live authentically due to his transparency and vulnerability. This feedback continues to motivate and inspire him.
He eloquently encapsulated it by saying, "Moments like that ground me in what truly matters. Inclusion is not about awards; it's about people feeling empowered to carve their own path. My proudest legacy is knowing that my visibility aided colleagues and strangers alike in feeling recognized, secure, and celebrated for who they are. Their authentic journeys also fuel my own." Commitment to Giving Back Sergio's dedication to giving back to the LGBTQIA+ community beyond his professional sphere has been profoundly gratifying. For more than 8 years, he has actively fundraised for and engaged with the AIDS Foundation of Chicago (AFC) in various capacities. Presently, he serves on their Associate Board and plays a pivotal role in coordinating the annual volunteer day with Deloitte employees. AFC holds a special place in his heart due to its enduring support for communities profoundly affected by HIV/AIDS, particularly the LGBTQIA+ community in Chicago. The organization's invaluable resources and advocacy endeavors have a widespread impact on numerous lives. Sergio is honored to champion an organization unwavering in its dedication to ensuring equitable access to prevention, care, and advocacy for all. Raving Rewards He states, "While my professional and personal advocacy efforts go hand in hand, nothing is more humbling than Sergio is honored to have received several recognitions, joining hands with fellow community members to volunteer including: or raise urgently needed funds and awareness. The opportunity to effect change and generate meaningful Ÿ ICPAS Lester H. McKeever Jr. Emerging Leader in impact on the ground level continues to motivate and Advancing Diversity Award – This award recognizes invigorate me." emerging young professionals and outstanding leaders who are committed to advancing diversity in the Insights from Sergio accounting profession. Sergio's counsel is to boldly but compassionately challenge Ÿ OUTstanding LGBT+ Future Leader Role Model by the status quo by sharing your viewpoints. Involve – These global lists by Involve People champion trailblazers for businesses who are driving He articulates, "Progress emerges when we embrace positive change for LGBTQ employees globally. empathy to grasp diverse lived experiences, courage to voice our opinions, and dedication to growth. Your voice Ÿ Deloitte Purpose MVP Award – This award recognizes matters, so use it to elevate others. individuals who are leading around purpose, both at Deloitte and within the communities in which we live Being authentic can be one of your most powerful assets. and work. Be receptive to leading by listening first , recognizing each individual's humanity, and inspiring others through small yet consistent acts of inclusive courage. Leaders frequently possess more influence to drive change than they realize."
Leading in Professional Services Across Industries Deloitte is a renowned provider of audit, consulting, tax, and advisory services, serving some of the world's most respected brands, including nearly 90% of the Fortune 500® and over 8,500 U.S.-based private companies. The core mission at Deloitte revolves around making a meaningful impact by instilling trust and confidence in a fairer society. Deloitte accomplishes this goal by using its combination of business knowledge, tech skills, and partnerships with technology companies. They provide advice to clients across different industries as they plan for their future projects. Deloitte is proud to be part of the largest global professional services network, which allows them to assist clients in their most important markets. With a remarkable history of over 175 years in the industry, Deloitte’s network of member firms extends across more than 150 countries and territories, solidifying its position as a global leader in professional services.
Top 10 OUTstanding LGBTQIA+ Leaders to Follow Navigating Finance and Technology in a Three-Decade Career! n the world of finance and investments, where profit faced the dilemma of choosing a specialization. As he margins often overshadow ethical considerations, there stepped into the hallowed halls of his university's business I are leaders who are determined to redefine the school, he narrowed his focus to two fields: Finance and industry's core values. Technology. Unable to make a definitive choice, he boldly embarked on a path of double majors, a decision that would Brad Baumoel, the Managing Director and Global Head lay the groundwork for his exceptional career. of LGBTQ+ Affairs at JPMorgan Chase & Co., stands as a shining example of a visionary leader committed to Brad's academic journey mirrored his unwavering determination to excel in both Finance and Information promoting inclusivity, diversity, and equality in one of the Systems. As he honed his skills and knowledge, it became world's largest financial institutions. apparent that he possessed a unique blend of expertise that Brad's journey into the world of finance and technology could bridge the worlds of finance and technology began with a pivotal decision during his college years in seamlessly. 1985. While his passion for business was unwavering, he When the time came to take his first step into the professional world, Brad's dual expertise presented him with a challenging decision. Undeterred, he chose to embark on a career in Accenture's Financial Services consulting sector, specifically in the realm of technology. For four years, he delved into the intricacies of the Financial Services industry, laying a strong foundation for the remarkable journey ahead. Three decades ago, Brad Baumoel made a career-defining decision that would shape the course of his professional life. He joined JPMorgan Chase & Co., a global financial powerhouse, and never looked back. His enduring commitment to the company and its values has fueled his rise through the ranks, ultimately leading to his current role as Managing Director. As the Global Head of LGBTQ+ Affairs, Brad is not just a financial leader; he's a driving force for change. In this pivotal role, he spearheads initiatives that promote 20 December, 2023 www.thecioworld.com
inclusivity, diversity, and equality within the company and impact on the community outside our four walls here at beyond. JPMorgan Chase. I had actually made plans (at least in my head) to leave JPMorgan Chase at some point to do this Below are the highlights of the interview: work full-time, likely running an LGBTQ+ nonprofit. Can you tell us about your journey to becoming the While I never dreamed that I could do this work full-time at Global Head of LGBTQ+ Affairs for JPMorgan Chase? JPMorgan Chase, I like to say I interviewed for this role throughout my entire career. As of this year, I’ve been with JPMorgan Chase for 30 years! During my time here, I’ve held many roles across How has your experience in Global Finance, Asset our businesses. It’s also important to note that I was not out Wealth Management, and Consumer and Community for the first 10 years of my career. Before I came out at Banking helped inform your work as the Global Head of work, I was the opposite of my authentic self—a literal LGBTQ+ Affairs? wallflower. For the first ten years of my career, I was the kid in the corner with all the great ideas, but I never said a Having worked across our businesses for 30 years, I have word. I spent way too much time in my head processing and built an extensiveprofessional network at all levels in the filtering to make sure I didn’t share anything that would organization at JPMorgan Chase. I have seen any small “out” me. It was exhausting, and I know it held me back differences in culture firsthand and know what things professionally. require more focus in each area of the firm. I also call upon my network at all levels to engage more deeply in our Once I was finally able to break down those walls and bring strategy and agenda, to provide additional funding support my full self to work, I quickly began to thrive and advance. when it’s required, and to partner on a suite of both internal I also found that so many of the things that made me special and external initiatives benefiting our LGBTQ+ employees, outside of the office could be used as powerful tools at work consumer clients, business owners, and the communities in as well. I quickly became engaged with our LGBTQ+ which we operate. initiatives through our PRIDE Business Resource Group (BRG), helping set up one of our first chapters in 1996. I I also learned how to run components of a business in my was also determined to pay it forward for other LGBTQ+ various roles across the organization, and now I get to run colleagues coming up behind me. an entire business, end-to-end. So, I’ve taken the best of what I’ve learned over the past 30 years to stand up and Now, fast forward 25 years of my being deeply engaged in propel my new business. our LGBTQ+ agenda, and I’m here before you as the head of a global business dedicated solely to advancing What internal initiatives have you implemented or been LGBTQ+ equity and inclusion inside and outside of the involved in since becoming the Global Head of firm. LGBTQ+ Affairs? Can you share some examples of the impact they have had? What inspired you to take on a leadership role in LGBTQ+ Affairs? First of all, we developed and implemented a global framework and strategy with clear objectives, metrics, So, having been involved in JPMorgan Chase’s LGBTQ+ controls, and accountabilities for the LGBTQ+ agenda. This initiatives since the 1990s, when I did step into the agenda, has enabled me to formalize the ways in which my team I noticed that it lacked the structure and organization it and I are driving progress on LGBTQ+ DEI matters across really required to materially move the needle. Given that our business and into how we help our employees grow and creating structure was a professional strength for me, I develop, as well as how we serve customers, clients, and threw myself deeply into this work as a volunteer and communities. At a high level, this has strengthened our helped lead components of the network toward greater businesses and our culture, while in parallel broadening the impact for over 25 years. programming and benefits we can provide to our LGBTQ+ employees. I was also determined to build upon these efforts and take both what I’d learned in my day job and my passionate For example, we have been more intentional in both self- volunteer work, leading the BRG, to make a more material improvement and promotion. In this space, I’ve seen 21 December, 2023 www.thecioworld.com
What advice do you have for other companies and organizations looking to create a more inclusive and supportive environment for the LGBTQ+ community? • Speak up and condemn the homophobia and transphobia that sadly exist throughout our communities. • Implement policies and programs that help all underrepresented employees, customers, clients, and communities thrive. • Be intentional about developing, promoting, and retaining your LGBTQ+ workforce. • Create partnerships with LGBTQ+ nonprofits to help your communities thrive. • Pressure test products and services to ensure they are fully inclusive. Join our fight! We can’t do this alone. To create a truly material progress and growth in representation since my inclusive and safe world, we need everybody to engage and Office of LGBTQ+ Affairs was established in 2021. Since take on a role. The more visible allies there are, the easier it then, JPMorgan Chase has seen increases in the number of will be for LGBTQ+ people to live, work, and thrive. employees self-identifying as LGBTQ+, including a 35% growth year-over-year in 2022 and a 50% growth year- How do you see your role evolving in the future? over-year in 2021. To me, this demonstrates the impact of being more visible and intentional with your diversity My team and business are still in their infancy. We’ve only initiatives. just begun as we stood up the office in mid-2021. I see my team of dedicated, full-time global resources continuing to Additionally, in 2022, we greatly expanded the covered grow and our impact both inside and outside of JPMorgan benefits offered under our U.S. Medical Plan to support Chase growing at commensurate levels. I see our work health outcomes for LGBTQ+ employees and family leading to more and more people around the globe feeling members. This includes a dedicated LGBTQ+ health they too can live their lives authentically and thrive, and in concierge service to help employees identify in-network doing so, I can connect with more and more employees, LGBTQ+ affirming providers; enhanced transgender clients, business owners, and communities around the globe benefits to better support employees and covered to provide everyone with equitable opportunities to reach dependents from the gender-expansive community with their personal and professional dreams. accessing a broader set of gender-affirming services and procedures; and family-building benefits to increase Awards or recognition that accurately highlight your flexibility in our employees' journeys of considering when achievements in the corporate niche to start a family. • Crain’s New York Business Notable LGBTQ Leaders Mentorship is another area in which we’ve deeply invested. and Executives (2022, 2023) Since establishing the office, we have launched LGBTQ+ Navigator Circles, a program built around small discussion • LGBT Great - Top 50 2023 Executive Ally groups hosted by an LGBTQ+ senior leader. They have an opportunity to share their perspectives on career • PoliticsNY 2023 LGBTQ+ Power Players development and topics related to being out and authentic in the workplace. These pockets of intimate dialogue in a • PinkNews Business Trailblazer of the Year Nominee safe space provide ascending talent with direction and support, which helps them see new possibilities, take action in their careers, and find value in being out at work. 22 December, 2023 www.thecioworld.com
Leading at the Intersec?on of Technology and Inclusivity Pips Bunce DEI is such an important topic to me A Journey through Finance, Technology, and the that I also work with LGBTQIA+ Advocacy! many external rms to uriosity is a strong motivator. It drives people to help them on their own venture into unfamiliar territories of knowledge journey of fostering a C challenge conventional thinking, and find fresh more open and solutions to long-standing issues. In the world of finance, curiosity is the catalyst for transformation. Finance, by its inclusive environment. very nature, is an intricate and ever-changing field. It operates on a global scale, involves complex systems, and is heavily regulated. The tiniest mistake or inefficiency can have significant repercussions hence the necessity of strict Reed, showcasing her adaptability and resilience in the face controls and governance. This complexity is what of industry transformations. captivates inquisitive individuals. However, her roots in the tech world run deep. Pips began Pips Bunce is undeniably one of them. Currently serving as her career over 30 years ago at British Telecom Research, a Director and Head of Investment Banking Technology testament to her enduring passion for technology. Even Strategic Platforms at Credit Suisse AG, part of the UBS while working full-time at British Telecom Research, she Group company, Pips brings a wealth of experience and managed to achieve the remarkable feat of obtaining a first- expertise to the table. class BSc degree with honors—a tribute to her unrelenting dedication. But her impressive resume doesn’t stop there. Pips is also an appointed Leadership Fellow at St. George’s House Throughout her career, Pips has primarily worked in the Windsor Castle, a testament to her leadership skills and Financial Services and Telecoms sectors, but the common commitment to personal and professional growth. She holds thread has always been technology. Her love for technology certifications as an Enterprise Architect from the Open was cultivated at a young age, and it has been the driving Group Architecture Framework and as a HENKA Institute force behind her many accomplishments. coach. Below are the highlights of the interview: Pips’s journey through the world of finance and technology has been nothing short of remarkable. Prior to her role at Visionary: Embracing Identity and Technology Credit Suisse AG, she served as an Executive Director at the prestigious Goldman Sachs. Her career traces back to From the age of 4, Pips discovered her true gender identity, the days when UBS was merging with SBC Warburg Dillon 24 December, 2023 www.thecioworld.com
Top 10 OUTstanding LGBTQIA+ Leaders to Follow being a proud member of the trans, non-binary, gender- fluid, and broader LGBTQIA+ community. By the age of 10, she also developed a passion for technology and solving complex problems, even though at that young age she hadn't yet encountered critical global enterprise systems, artificial intelligence, machine learning, and fintech. Pips' curiosity and eagerness to embrace new challenges led her to focus on the intricate technical issues present in the financial services sector and how technology can effectively address various problems. This drive has not only motivated and inspired her to pursue a career in technology but has also made her realize the essential interconnectedness of various skills, such as inclusive leadership, diversity equity, and inclusion, that shape who they are and how they collaborate. Although Pips is happy using either she, her, or they as her pronouns, she often defaults to and prefers she or her as her chosen pronouns. Navigating a Dynamic Tech Landscape Throughout her career, Pips has gained experience and held various roles in the financial services and telecoms industries. She has witnessed the ever-changing landscape of tools, technologies, approaches, and frameworks, constantly adapting and applying them. This diversity of tech applications is what intrigues Pips the most. Her projects have ranged from managing large deep space communication systems to developing real-time risk systems and pricing models. She has also been involved in creating online trading platforms, implementing AI to assign sentiment to communication channels, and establishing trading networks in new markets and stock exchanges in the UAE. When it comes to AI, she often collaborates with pioneers in their respective fields, engaging in discussions about making the world more open, accepting, and inclusive. Working alongside dear friends who are making remarkable progress in AI, machine learning, and quantum computing continues to inspire her. For instance, one of her colleagues serves on the parliamentary ethics committee in the AI committee, leading to fascinating conversations on the topic. Another connection, facilitated by her membership as a Radcliffe Advisory member, allows her to witness the national quantum computing strategy being chaired. Through these interactions, she gained firsthand knowledge of real-life applications of theoretical concepts like string entanglement theory, which can have life-saving 25 December, 2023 www.thecioworld.com
implications. The rapid progress being made in these fields is truly astounding. Advocating Inclusive Leadership and Positive Change Pips believes that to effectively drive change across organizations, it is crucial to involve people and make them feel included in the process. They emphasize the importance of authenticity and genuineness in all actions, as well as adopting an agile approach that aligns with the organization's way of working. One successful example is adopting a coaching leadership style, which yields superior results compared to outdated and less effective methods. Pips works with various groups, including governmental bodies, multinational corporations from different industries (such as technology, finance, legal, and pharmaceutical), as well as smaller charities and SMEs. The way these groups operate varies greatly, with some being slow to change and others being agile, lean, and open to transformation. Regardless of the size of the organization or the seniority of Embracing Authenticity in the Corporate World its leaders, Pips appreciates their shared desire to continuously improve, promote inclusive leadership, and Pips faced her biggest challenge when she made the foster empowered allyship. The goal is to go beyond being decision to come out as a non-binary and gender-fluid allies and become advocates for positive change. Whether person in the workplace. Although she had always been they need support, guidance, or advice on the next steps, open about her true identity with her family and friends, she what will work and what won't, and how to transform their had never fully embraced it at work. Several years ago, she organization's culture based on their unique context, Pips is realized that it was important to live authentically in all there to assist as a catalyst for positive change. aspects of her life, including her professional life, so she decided to come out in the corporate workplace. Coming Pips has gained valuable experience and personal growth out of the workplace was a mix of emotions and required a through her various affiliations. As a Leadership Fellow at lot of courage. However, Pips was deeply touched by the Windsor Castle, she has the opportunity to engage with amazing support and compassion she received from high-level executives who share common values. The colleagues across different firms and sectors. It was truly House prioritizes openness, honesty, trust, and respect, remarkable to experience such acceptance and diversity in attracting individuals from diverse backgrounds with the workplace. Embracing her true self had a positive varying views, opinions, and beliefs for meaningful impact on her personal abilities, confidence, commitment, discussions. The practice of consultation aims to cultivate engagement, and overall happiness. wisdom and explore the potential for a better world. The pursuit of wisdom, as a collective endeavor, promotes While there are always individuals who struggle to accept a affirmation, curiosity, and unpredictability. It encourages us more inclusive and open world, Pips chooses to focus on to question the status quo and aspire to the well-being of all the majority who share her values of humility, love, individuals and our planet. Wisdom is progressive and acceptance, and empathy. Throughout history, there have unburdened by societal trends. It fosters personal and been instances of resistance to progress in areas like communal transformation. Trust, equality, and peace are transphobia, homophobia, biphobia, sexism, racism, and tangible outcomes of such wisdom, values that she others. However, Pips believes that love will always personally endorses. triumph over hate. Being the first to come out as both gender fluid and non- binary in her environment was challenging, but Pips feels 26 December, 2023 www.thecioworld.com
humbled knowing that she has inspired others to embrace their true identities. Seeing the positive impact of authenticity has encouraged many individuals to follow the same path. The work done in corporate workplaces extends beyond the boundaries of the corporate world itself, which is incredibly rewarding. Pips has encountered numerous young adults who have gone through difficult experiences, including bullying and unhappiness in school. They find hope in seeing corporate workplaces fostering an environment of openness and acceptance, free from prejudice, harassment, and bullying. This serves as a beacon of light in their lives. Raving Rewards Over the years, Pips has received numerous awards and accolades for her work and LGBTQI+ advocacy. Each recognition holds significant meaning for her, as she understands the importance of visible role models and representation within the community. Pips distinctly remembers the moment when she contemplated coming out into the corporate world. She felt isolated, as there were no other individuals in the sector who shared her identity. It was a daunting experience. Therefore, receiving recognition and showcasing the importance of pride and visibility is crucial for Pips. Being featured in the Top 100 LGBTQI+ Executives list (previously hosted by the Financial Times and now by Yahoo Finance) has been a source of immense pride. Additionally, receiving the Inspirational Role Model Award at the British Diversity Awards and being featured in the Business Insider LGBT+ Finance Top 7 Power list and the BAM/LLYC Top LGBT+ execs in Tech and Venture have are the ones who drive significant cultural change, creating been significant achievements for Pips. inclusive and safe spaces in the workplace and society. With gratitude, Pips expresses her appreciation to every Pips, alongside Steve Cook and Sam Altman, is a notable LGBTQI+ ally, acknowledging their superpower and figure on the capital list. From being honored with the support. Inspirational Role Model Award at the British Diversity Awards to being a finalist for the 2023 Bank of London Equally, she expresses immense pride in being part of the Rainbow Honors Inspirational Role Model Award and the LGBTQI+ movement, working towards a world where love 2023 European Diversity Awards in the Inspiration Leader triumphs over hate and where diversity, in all its remarkable Category, She takes great pride in the recognition she has forms, is celebrated rather than merely tolerated. received on various platforms, including WeAreTheCity inspirational profiles, PWC Inspirational 50, Mindr Top 50, Lastly, she shares one of her favorite quotes from Oscar the Top 100 most successful LGBT+ executives worldwide, Wilde, which has always been a source of inspiration for and the People Management D&I Power List. her. However, she always emphasizes that it is the allies of the “Be yourself as everyone else is already taken.” LGBTQI+ community who are the true superheroes. They 27 December, 2023 www.thecioworld.com
How Corporate Voices Amplify Advocacy an you be brave enough to be yourself?" These words from the renowned activist and author, C Charlene Carruthers, resonate powerfully in the context of LGBTQIA+ advocacy. The fight for equality and acceptance has gained significant momentum over the years, and a critical ally has emerged – the corporate world. Beyond profit margins and market share, companies are now using their influential voices to champion diversity, inclusivity, and LGBTQIA+ rights. In this exploration, we delve into the ways corporate voices amplify LGBTQIA+ advocacy, transforming workplaces into platforms for social change! The Evolution of Corporate Inclusion: Not too long ago, discussions about diversity and inclusion were relegated to the periphery of corporate boardrooms. However, a seismic shift has occurred, driven by the realization that an inclusive workplace is not just a moral imperative but a strategic necessity. As societal attitudes toward LGBTQIA+ issues have evolved, corporations have recognized the need to reflect these changes within their organizational cultures. Corporate voices are no longer confined to product endorsements and profit forecasts; they have become powerful tools for shaping social norms and dismantling stereotypes. The evolution of corporate inclusion extends beyond mere tolerance to genuine acceptance and celebration of diverse identities. But how exactly are these voices making a tangible impact on LGBTQIA+ advocacy? 28 December, 2023 www.thecioworld.com
The Rainbow Connec?on! Promoting Inclusivity within Corporate Cultures: At the heart of the corporate evolution towards LGBTQIA+ advocacy is the intentional fostering of inclusivity within company cultures. Forward-thinking organizations are not merely implementing nondiscrimination policies but are actively creating environments where individuals feel valued and respected regardless of their sexual orientation, gender identity, or expression. Diversity training programs, inclusive benefits, and LGBTQIA+ employee resource groups are becoming standard practices in many corporations. By embracing and championing diversity within their ranks, companies send a clear message that everyone, regardless of their sexual orientation, belongs and contributes to the overall success of the organization. Corporate Voices as Advocacy Platforms: Beyond internal initiatives, corporations are leveraging their external influence to advocate for LGBTQIA+ rights on a broader scale. High-profile companies are increasingly using their advertising and marketing platforms to showcase diverse representations of gender and sexuality. These campaigns not only contribute to breaking down stereotypes but also send a powerful message of support to the LGBTQIA+ community. Many corporations have taken bold stands on LGBTQIA+ issues, actively engaging in public discourse and supporting legislative efforts that promote equality. By using their voices in this way, these companies are not only contributing to positive social change but are also aligning themselves with a growing consumer base that values inclusivity and socially responsible business practices. Financial Support and Resource Allocation: Another significant way in which corporate voices amplify LGBTQIA+ 29 December, 2023 www.thecioworld.com
advocacy is through financial support. Many companies consistently challenging discriminatory practices wherever allocate resources and funds to organizations and initiatives they exist. that champion LGBTQIA+ rights. This includes sponsorship of Pride events, donations to LGBTQIA+ Conclusion: nonprofits, and support for educational programs focused on diversity and inclusion. In the quest for LGBTQIA+ equality, corporate voices have become powerful allies, transcending their traditional roles By putting their financial weight behind these causes, as mere economic entities. The shift toward inclusivity corporations contribute not only to the immediate needs of within corporate cultures, the use of marketing platforms the LGBTQIA+ community but also to the creation of a for positive representation, financial support for more inclusive and equitable society. This financial backing LGBTQIA+ causes, and advocacy at a legislative level all serves as a tangible expression of commitment, contribute to a more equitable and accepting society. demonstrating that corporations are willing to invest in a future where everyone can thrive, irrespective of their As corporate voices continue to amplify LGBTQIA+ sexual orientation or gender identity. advocacy, the impact extends far beyond the walls of boardrooms and office spaces. It reaches into the fabric of Prominent Examples of Corporate Advocacy: our communities, influencing societal norms, and fostering a future where everyone can be brave enough to be Several companies have emerged as trailblazers in themselves. The journey towards full equality is ongoing, LGBTQIA+ advocacy, setting examples for others to and with each step, corporations play a crucial role in follow. For instance, technology giants like Apple and shaping a more inclusive and compassionate world. Microsoft have consistently advocated for LGBTQIA+ rights and inclusion, not just within their organizations but - Alaya Brown also in society at large. Their public support, inclusive policies, and active participation in Pride events send a powerful message to their employees and the wider community. Moreover, financial institutions like JPMorgan Chase and Bank of America have been vocal advocates for LGBTQIA+ equality. They have not only implemented inclusive policies within their organizations but have also used their influence to lobby for legislative changes that promote LGBTQIA+ rights. Challenges and the Path Forward: While corporate voices have undoubtedly become powerful allies in LGBTQIA+ advocacy, challenges persist. In some regions and industries, conservative norms and attitudes still pose obstacles to progress. Corporations operating in these environments face the delicate task of balancing advocacy with local sensitivities. Additionally, there is a need for continued education and awareness within corporate structures. Ensuring that inclusivity is embedded at all levels of an organization requires ongoing efforts, and companies must remain vigilant against complacency. The path forward involves not only addressing these challenges but also pushing the boundaries of what corporate advocacy can achieve. Companies can further amplify LGBTQIA+ advocacy by actively engaging with local communities, fostering mentorship programs, and 30 December, 2023
Steven Del Gaizo Lead Program Manager Luminar Technologies 32 December, 2023 www.thecioworld.com
Top 10 OUTstanding LGBTQIA+ Leaders to Follow Steven Del Gaizo Driving Innova?on and Diversity in Self-Driving Technology Pioneering the Future of Transportation and Breaking , , Barriers in a Transforming Industry! I always try to start my meetings by he daily commute is a universal experience that often feels like a necessary evil. Dealing with recognizing important cultural holidays T traffic jams, the anxiety of driving in busy areas, or DEI moments. I’ve had positive and the hours wasted sitting in our cars can make feedback from doing this, and commuting a part of our day that we dread. Even though individuals have reached out to me after efforts have been made to address these problems through public transportation, carpooling, and urban planning, the expressing appreciation and gratitude. underlying issues of overcrowding, pollution, and the overall inefficiency of daily commutes still remain. dedicating one's career to.” , , To tackle these issues, Steven Del Gaizo is a passionate and caused by human error, and that's a mission worth pioneering leader who is not only reshaping the way we move but also breaking down barriers in a historically male-dominated industry in self-driving technology. But Steven’s story is more than just a testament to his passion for technology. It’s a narrative of breaking barriers “I hate commuting,” Steven chuckles, “so I often joke that I and promoting diversity in a field that has not always been work on self-driving technology so I don’t have to drive.” welcoming to everyone. Automotive manufacturing, But his dedication to this field goes far beyond the traditionally seen as a male-dominated sector, often carried convenience it offers. It’s a genuine love for technology, a reputation for lacking inclusivity. innovation, and the profound impact autonomous vehicles can have on society. As a queer leader in the automotive and self-driving technology spaces, Steven is on a mission to transform this As a Lead Program Manager at Luminar Technologies, perception. He recognizes the importance of his role in not with years of experience in the automotive manufacturing only pushing the boundaries of innovation but also in sector, he is intimately familiar with the industry's inner fostering a more diverse and inclusive industry. workings. His journey into the world of self-driving technology was born out of a desire to be part of something “When I first started,” Steven recalls, “I was often the transformative — a movement that could not only youngest, queer, Latino in the room, and I didn’t have any revolutionize transportation but also save lives. role models to look up to. Now that I have the experience and I am in a leadership position, I am a mentor for my “The potential here is immense,” he reflects. “Autonomous fellow LGBTQ+ STEM colleagues.” vehicles have the power to significantly reduce accidents 33 December, 2023 www.thecioworld.com
His commitment to mentorship and giving back to the LGBTQ+ community is unwavering. Steven volunteers his time to help others navigate the challenges he once faced, ensuring that the path forward is smoother for those who come after him. His journey serves as an inspiration to us all, a reminder that with passion, dedication, and a commitment to inclusivity, we can shape a future that benefits everyone. Below are the highlights of the interview: Could you please brief about Luminar Technologies and its inception story? I am newer to Luminar Technologies, but in the short time that I’ve been here, I have witnessed the progress our team has accomplished in delivering cutting-edge technology to our automotive customers. Luminar Technologies, founded back in 2012 by CEO Austin Russell, develops vision-based LiDAR and machine perception technologies primarily for Advanced Driver Assistance Systems (ADAS) and Autonomous Vehicle applications. The technology was developed from the chip level up rather than relying on off- How have your 12 patents in electric and autonomous the-shelf components, which sets Luminar apart from other vehicles contributed to your role as an innovation competitors and allows our products to have better leader? Can you provide examples of how you have performance. Luminar is motivated by a unifying, world- developed and executed these technologies? changing purpose: to save 100 million lives and 100 trillion hours over the next 100 years. I love innovation and challenging best practices to put a product into production. Many of my patent ideas came Can you tell us about your experiences as a cross- from out-of-the-box ideas and design thinking. As functional leader and how you have leveraged those engineers, many of us tend to automatically discredit our experiences to take initiative and act with urgency in new ideas based on past experiences, but technology is developing business strategies? constantly advancing, which enables new solutions. Over the past 5 years, I have seen more innovation in the I have experience as an engineer, program manager, and an automotive industry than in the last few decades. The Employee Resource Group (ERG) Leader. These transition to electric and autonomous vehicles requires a experiences come together to complement each other and streamlined approach. A few of my patents have gone into make me a well-rounded leader. As an ERG leader, I’ve production, and I achieved that by integrating my design been able to build more on my soft skills. I worked outside ideas at the beginning of the design process, investigating the traditional engineering functions and championed new manufacturing processes, and developing diversity policies at the highest levels of one of the largest methodologies to validate those designs. automotive manufacturers in the world. These roles have helped me become a better program manager and leader As a champion of diversity, can you share your because I am able to analyze every situation, anticipate experiences leading the GM LGBTQ+ Employee what lies ahead, and be prepared for it. As a Program Resource Group and how it has positively impacted the Manager, I developed strategies to ramp up production of organization and its employees? new technology, roll out capabilities for autonomous vehicles, and pave a pathway for volume production in When I first started my career, I was a closeted, introverted global markets. engineer who had a fear of public speaking and never imagined that I would be the queer speaker of a global 34 December, 2023 www.thecioworld.com
company with the ability to influence present and future I always try to start my meetings by recognizing important corporate policies. Joining the ERG gave me the confidence cultural holidays or DEI moments. I’ve had positive to be my authentic self, and it allowed me to grow both in feedback from doing this, and individuals have reached out my personal and professional life. As I took on more to me after expressing appreciation and gratitude. When I leadership roles within the ERG, I realized the influence I initiate a project plan, I also ask for important holidays and had to change peoples’ lives. During my time as an ERG time off since people will be out of the office since my team leader, I was able to improve medical benefits, implement is global. It's important to realize that everyone has different policies on gender transitioning, and develop a network for backgrounds and experiences, and by being an inclusive LGBTQ+ employees. leader, you are enabling each person to contribute to their full ability. I am also very intentional about giving all Being recognized as an OUTStanding LGBTQ+ Top 20 people the opportunity to provide input, and I always try to Leader in 2022 and 2023 is a significant achievement. lead with empathy. How do you believe this recognition has influenced your role as a leader and advocate for LGBTQ+ rights and What strategies or approaches do you use to stay up-to- inclusion? date with the latest trends and advancements in the electric and autonomous vehicle industry? How do you The recognition affirms the hard work I accomplished and ensure that your knowledge and expertise remain the extra hours I put in day in and day out. It also relevant and cutting-edge? reenergized me to keep going. After winning the award, I was able to influence my company’s leaders to sign the I do a lot of my own personal research. By working for a Respect for Marriage Act and the Michigan Elliot Larsen tech company in this space, I am constantly working on Civil Rights Amendment which provide protections for next-generation projects and interacting with our R&D gender identity and sexual orientation. Sometimes, being a group on what comes next. Typically, I also stay up-to-date leader in this space can be exhausting. ERG work is often with automotive publications and academic articles that I work that is done in addition to our day jobs, and it is easy read during my flights on business trips. I also follow to feel burnt out. Awards like this help bring energy and competitive automotive articles and research independent passion back into the role. companies to learn more about their technology and what sets them apart. Can you describe a specific instance where you have successfully led a team through a complex project or Can you share a recent example of a business strategy or initiative, and what strategies you used to ensure its innovation project that you have led and the measurable success? impact it had on the organization's success? Currently, I am leading my team to execute the next- During my time as a program manager for Autonomous generation technology that will go into all our future Vehicles, I worked with GM, Cruise, and Honda to develop LiDAR sensors. Upon joining Luminar, I had some a future rollout strategy with input from our manufacturing, experience with laser technology, but I was not a technical finance, purchasing, and engineering organizations to lay expert. However, to lead a team effectively, you rely on out a plan on how to expand AVs into multiple global your team members to provide input. Leaders give regions beyond the United States. This project taught me a autonomy to their teams and ask them to help educate and lot about business, how to gain leadership alignment, the guide them. I openly admit when I do not understand importance of knowing key decision-makers, and being complex technical discussions, and I take on every prepared to answer questions from senior leaders. Through opportunity to learn by visiting our manufacturing locations this exercise, I helped execute a plan to invest millions to or suppliers. By trusting and empowering my team, I hold enable future global expansion for the program. This them accountable to their deliverables but also trust the prepared me well for my role at Luminar because I have information that I am provided. extensive automotive experience at all levels with multiple OEMs, and I bring those learnings with me every day. How do you foster a culture of inclusivity and encourage diversity of thought within your teams and across the organization? 35 December, 2023 www.thecioworld.com
, , REMEMBER THAT BY BEING A SUCCESSFUL LGBTQ ENTREPRENEUR, YOU HELP TO BRING ECONOMIC EQUITY TO THE COMMUNITY AND ARE OPENING DOORS FOR OTHERS TO FOLLOW IN YOUR FOOTSTEPS. , , Steven Garibell Vice President of Community Business Development Strategy TD Bank 36 December, 2023 www.thecioworld.com
Top 10 OUTstanding LGBTQIA+ Leaders to Follow Steven Garibell A Catalyst for Financial Inclusivity Forging the Path for Equity, Prominence, and Financial Below are the interview highlights: Enfranchisement in the LGBTQ2+ Community! Could you please brief about TD Bank and its inception he financial world is a complex and often daunting story? landscape to navigate, but imagine facing those T challenges while carrying the added weight of TD Bank, America's Most Convenient Bank®, has provided belonging to the LGBTQ2+ community. Financial well- unparalleled convenience and legendary service for more being should be a universal right, regardless of one's than 150 years. The company first opened its doors as background or identity, and few understand this better than Portland Savings Bank in Portland, Maine, in 1852 and Steven Garibell, the Vice President of Community evolved through the years to become TD Banknorth in Business Development Strategy at TD Bank. 2007. Looking to expand in the U.S., TD Bank Group acquired Commerce Bank (based in New Jersey) in 2008, With a career spanning consumer and commercial financial and the company rebranded as TD Bank, America's Most services, Steven has dedicated years to understanding the Convenient Bank. TD Bank North locations followed suit, intricacies of the financial world. But it's not just his and the two companies united as TD Bank. Then, in 2010, professional background that sets him apart. His passion for The South Financial Group, Inc., was acquired by TD Bank advocating LGBTQ2+ rights and his involvement with Group, greatly increasing store locations in the Southeast. organizations dedicated to these causes have given him unique insights into the financial disparities that this Today, TD Bank serves more than 10 million customers community often faces. with a full range of retail, wealth, small business, and commercial banking products and services at approximately 1,100 locations throughout the Northeast, Mid-Atlantic, For Steven, this isn't just a job; it's a calling. He firmly Carolinas, and Florida. believes that everyone should have equal access to the resources they need to achieve financial success. His career, How has your experience at TD Bank for over ten years which has seen him founding and running businesses, coupled with his work in the ESG (Environmental, Social, prepared you for your current position? and Governance) and DEI (Diversity, Equity, and Inclusion) spaces, has equipped him with the tools to make a tangible Over the last 10 years, I have built my brand with internal difference. stakeholders and helped educate colleagues on the needs of the LGBTQ community. Building a large internal network Steven is not just a financial professional; he's a champion of partners has enabled me to bring a "One TD" approach to for change. He's working tirelessly to ensure that the supporting the LGBTQ community, meaning that we LGBTQ2+ community and everyone, for that matter, can provide customers with a holistic look at their financial pave their path to financial prosperity. In an industry that needs and services. often overlooks the marginalized, he's a beacon of hope, leading the way to a more inclusive and equitable financial future for all. 37 December, 2023 www.thecioworld.com
, , What are some of the ways in which you cultivate BEING AN relationships in the LGBTQ+ community to improve a ENTREPRENEUR CAN BE client's financial position through TD Bank's various networks? A LONELY VENTURE, BUT IT DOESN’T HAVE TO BE. There are so many ways to cultivate relationships in the LGBTQ community that help improve a client's financial BUILD A TEAM, JOIN A position. I like to think of myself as a trusted voice in the LOCAL CHAMBER OF community, having conversations with individuals, business owners, or not-for-profit leaders to identify their goals. COMMERCE AND A From there, I see how TD can help, and if there are DIVERSE CHAMBER OF introductions, I can make them to external organizations that can help with reaching these goals. COMMERCE, AND TAKE ADVANTAGE OF ANY We are all allies with each other, and by working together, we can make an economic impact. Examples of this are SKILL-BUILDING developing programs like a Business Incubator for Trans PROGRAM OUT THERE. and Gender Expansive Individuals, working with an LGBTQ seniors organization to create financial education , , programs, or meeting with entrepreneurs to connect them with LGBTQ-friendly technical assistance providers to help accelerate the growth of their business. Can you elaborate on the specific initiatives or projects that led to your recognition? As a Financial Literacy advocate, can you share some of the classes or workshops you facilitate to promote My recognition all began with the work that I did in financial well-being? creating and building my role as the first LGBTQ2+ Business Development Officer at TD Bank and the first I like to call the classes we do financial empowerment such position at any financial institution in the U.S. From sessions. These sessions help attendees gain skills to help there, I have been able to work with the public, private, and begin to take hold of their financial future and include all non-profit sectors to build programs in NYC and nationally, the intersections of the community, whether classes to help such as small business incubators, business certification small business owners, students of all ages, or seniors. My seminars, and career sessions for LGBTQ youth. favorite sessions are about planning, especially building a business plan for a business owner. Apart from your role at TD Bank, how do you contribute to the New Jersey Pride Chamber of What does it mean to you to be recognized on multiple Commerce as a Board President? platforms as an influential figure in the LGBTQ+ community? In my role as the Board President for the NJ Pride Chamber, I work with a team to develop strategies and Visibility is important to the LGBTQ community. Growing programs to help business owners build sustainable up, I did not have many visible role models. I tell my practices and bring economic empowerment to LGBTQ colleagues that being able to live openly brings a entrepreneurs in New Jersey. We support legislation, responsibility to help individuals who are not as connect members to programs, and help promote comfortable being open about their lives. It's kind of a intersectional connections with our members and the conundrum because I am very shy with recognition, but I greater community in the state. have learned that being recognized provides me with a platform to bring visibility to the inequities in the As Chair of the Certification Committee at The National LGBTQ2+ community and what else is needed to help LGBT Chamber of Commerce (NGLCC), can you share bring equity to all intersections of the LGBTQ population. some of the responsibilities and initiatives you are involved in? 38 December, 2023 www.thecioworld.com
Certification is important to bringing economic equity to business owners; it gives an LGBTQ business owner a seat at the table and levels the playing field for contracting programs. We are a volunteer group for the National LGBTQ Chamber of Commerce that donates our time and knowledge to help provide certifications and increase the number of LGBTQ-owned businesses in the U.S. I have been part of the committee for six years and took on the role of committee Chair in 2022. How do you see the future of LGBTQ+ representation and inclusion in the business world, and what role do you think organizations like TD Bank play in creating that future? As the Gen Z and Millennial populations come into the working world, we will see more and more LGBTQ business owners. These generations have the largest percentage of individuals who identify as part of the LGBTQ community. I believe that TD will continue to be a leader in supporting equity for its LGBTQ2+ customers, colleagues, and communities and continuing to evolve programs that support our ever-growing intersectional community. What advice would you give to aspiring LGBTQ+ professionals who want to make an impact in their respective industries? Being an entrepreneur can be a lonely venture, but it doesn’t have to be. Build a team, join a local chamber of commerce and a diverse chamber of commerce, and take advantage of any skill-building program out there. Remember, by being a successful LGBTQ entrepreneur, you help to bring economic equity to the community and are opening doors for others to follow in your footsteps. Please give us a few testimonials from your clients and awards or recognition that accurately highlight your achievements in the corporate niche. I can connect you with Sean Coleman, Founder and Executive Director of Destination Tomorrow, Paul Nagel, Executive Director of Stonewall Community Development Corporation, or Charles Hughes, Founder of Lambda Lounge and Club Lambda, to give testimonials. We have done articles with them on TD Stories. 39 December, 2023 www.thecioworld.com
Ongoing Challenges for LGBTQIA+ Entrepreneurs n the journey toward an inclusive business landscape, Access to Funding: the entrepreneurial realm mirrors society's progress and I persistent challenges. As the LGBTQIA+ community The road to entrepreneurship often intersects with the need continues to make strides toward equality, a closer look for financial support. Access to funding remains a reveals the hurdles faced by LGBTQIA+ entrepreneurs. substantial challenge for many LGBTQIA+ entrepreneurs. James Baldwin once said, "Not everything that is faced can Studies have indicated that LGBTQIA+-owned businesses be changed, but nothing can be changed until it is faced." are less likely to receive venture capital funding compared to their non-LGBTQIA+ counterparts. The question then In this article, we delve into the ongoing challenges that becomes: How can these entrepreneurs break through LGBTQIA+ entrepreneurs encounter and explore avenues financial barriers and secure the resources necessary for for fostering a more inclusive entrepreneurial ecosystem. growth? The Road to Entrepreneurship: The reasons behind this funding disparity are multifaceted. Bias and discrimination may play a role in investment Embarking on the entrepreneurial journey is never easy, but decisions, limiting opportunities for LGBTQIA+ for LGBTQIA+ individuals, the path often comes with entrepreneurs to scale their ventures. Building a more additional obstacles. The first question that arises is: why do inclusive financial ecosystem, where funding decisions are these challenges persist, even in an era that claims to based on merit rather than personal characteristics, is essential for leveling the playing field. champion diversity and inclusivity? Legal Protections and Discrimination: Visibility and Stereotypes: Legal protections for LGBTQIA+ individuals vary globally One of the initial hurdles faced by LGBTQIA+ and, in some regions, are inadequate. Discrimination based entrepreneurs is the struggle for visibility. Stereotypes, both subtle and overt, can cloud perceptions, making it on sexual orientation or gender identity can impede challenging for individuals to be recognized for their skills entrepreneurial endeavors. The question here is: How can and expertise rather than their sexual orientation or gender we create an environment where legal safeguards are identity. The question arises: Can an entrepreneur truly comprehensive and universally applied? thrive when burdened by preconceived notions? Lack of legal protections can result in discrimination in While societal attitudes are evolving, stereotypes persist, various aspects of entrepreneurship, from employment influencing investor perceptions, customer interactions, and practices to securing business partnerships. Advocacy for even collaborative opportunities. Overcoming these robust legal frameworks that explicitly safeguard the rights stereotypes becomes a crucial step for LGBTQIA+ of LGBTQIA+ entrepreneurs is imperative. This not only entrepreneurs to gain equal footing in the competitive ensures a safer working environment but also fosters an business landscape. atmosphere conducive to innovation and growth. 40 December, 2023 www.thecioworld.com
41 December, 2023 www.thecioworld.com
Networking and Mentorship: Conclusion: Success in entrepreneurship is often intertwined with The challenges faced by LGBTQIA+ entrepreneurs are networking and mentorship opportunities. LGBTQIA+ complex and deeply rooted in societal attitudes and entrepreneurs may face challenges in finding supportive structures. Addressing these challenges requires a concerted networks that understand their unique experiences and offer effort from policymakers, business leaders, and the broader mentorship. How can the entrepreneurial community community. As we navigate the ongoing journey toward a enhance inclusivity and ensure that mentorship programs more inclusive entrepreneurial landscape, it's essential to cater to the diverse needs of LGBTQIA+ entrepreneurs? recognize that diversity is not a hindrance but a catalyst for innovation, resilience, and success. The question now is: Creating spaces for LGBTQIA+ entrepreneurs to connect, How can we collectively contribute to building a future share experiences, and access mentorship is crucial. where every entrepreneur, regardless of their sexual Building alliances within the business community that orientation or gender identity, can thrive and contribute to specifically support LGBTQIA+ individuals can provide the richness of the business world? The answer lies in our valuable guidance, fostering both personal and professional collective commitment to facing the challenges, growth. dismantling barriers, and fostering an environment where all entrepreneurs can truly flourish. Intersectionality: - Alaya Brown The challenges faced by LGBTQIA+ entrepreneurs are further compounded when they intersect with other aspects of their identity, such as race, ethnicity, or disability. The question emerges: How can the entrepreneurial landscape better address the nuanced experiences of individuals with intersecting identities? Understanding and acknowledging intersectionality is vital for creating an inclusive business environment. Entrepreneurial support programs and initiatives should recognize the unique challenges faced by LGBTQIA+ individuals with intersecting identities and tailor their efforts to address these complexities. Consumer and Market Perception: The perception of LGBTQIA+ businesses by consumers can also impact their success. While there is a growing market for products and services that align with LGBTQIA+ values, there is also the risk of facing backlash or scrutiny. How can LGBTQIA+ entrepreneurs navigate consumer perceptions and create a space for authenticity in the market? Open conversations and educational campaigns can help shift societal attitudes toward a more inclusive perspective. Emphasizing the quality and uniqueness of products and services offered by LGBTQIA+-owned businesses, rather than focusing solely on the identity of the entrepreneur, can contribute to a more supportive consumer environment. 42 December, 2023 www.thecioworld.com
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